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The Willows - including Oaks Day Nursery and EK Health Needs Education Service

Hilda May Avenue, Swanley, Kent, BR8 7BT

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Access Guide

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Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located off the corridor directly ahead after the reception desk.
    • The toilet with adaptations has a left hand transfer space.
    • The shared step-free toilet facilities are located at the rear of the building, by the contact room entrance.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located in the toilet with adaptations, off the corridor to the left after the reception desk.

Parking

  • Car Park View
    • The car park is located at the front of the venue.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 2 designated Blue Badge parking bays available.
    • The Blue Badge bays are signposted and have markings which are faded.
    • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 470cm (depth).
    • There is a marked zone to both sides but not at the rear.
    • The width of the marked zone is 130cm.
    • The nearest designated bay is 12m from the main entrance.
    • The most accessible route from the Blue Badge parking has step-free level access.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for staff and Blue Badge holders only.
    • Parking is free for all users.
    • There is an entrance barrier with an intercom at a height of 114cm.
  • Drop-off Point View
    • There is not a designated drop-off point available.
  • Public Car Parks View
    • There is a public car park located in Hilda May Avenue.
    • The name of the car park is White Oak Leisure Centre.
    • Designated Blue Badge parking bays are available in the car park.

Entrance (Main Entrance)

  • This entrance is located at the front of the venue.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is an intercom at a height of 124cm.
  • There is a single manual door at this entrance.
  • The door has a locked extension leaf.
  • The locked door can be opened on request.
  • The door opens towards you.
  • The width of the opening is 104cm.
  • There is a small lip on the threshold of the opening.
  • The door has a low visual contrast.
  • There is a second set of double manual doors, however one door is locked or bolted.
  • The locked door can be opened on request.
  • The second door opens towards you.
  • The width of the opening is 74cm.
  • There is step-free level access as you enter.

Entrance (Oaks Nursery Main Entrance)

  • This entrance is located on the left side of the venue, opposite the Blue Badge bays.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is a bell at a height of 150cm.
  • There is a single manual door at this entrance.
  • The door opens towards you.
  • The width of the opening is 85cm.
  • There is a small lip on the threshold of the opening.
  • The door has a low visual contrast.
  • There is a second single manual door.
  • The second door opens towards you.
  • The width of the opening is 80cm.
  • There is a small lip on the threshold of the opening.
  • The second door has a low visual contrast.
  • There is step-free level access as you enter.

Entrance (Oaks Day Nursery Classroom Entrance)

  • This entrance is located at the front of the venue.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is a bell at a height of 135cm.
  • There is a single manual door at this entrance.
  • The door opens towards you.
  • The width of the opening is 94cm.
  • There is a small lip on the threshold of the opening.
  • The door has a low visual contrast.
  • There is step-free level access as you enter.

Entrance (Oaks Day Nursery Gate to Playground)

  • This entrance is located to the right of the Blue Badge bays and the main entrance.
  • The entrance area is not clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is a single manual gate at this entrance.
  • The door is permanently held open.
  • The width of the opening is 139cm.
  • The gate has a low visual contrast.
  • There is step-free level access as you enter.

Reception

  • The reception is located to the left as you enter via the main entrance.
  • The distance from the main entrance is 5m.
  • There is step-free level access to reception.
  • The height of the reception desk is 90cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 70cm.
  • The reception has windows.
  • There is not a hearing assistance system.
  • The height of the touchscreen display ranges from 107cm to 122cm from the floor.
  • There is no (or very little) background noise in this area.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.

Getting Around

  • There is step-free level access throughout the majority of areas.
  • The following areas have stepped access: the contact room at the rear of the venue.
  • Access throughout may include doors permanently held open, narrow walkways and manual doors.
  • There is a high visual contrast between the walls and floor in all areas.
  • There is no (or very little) background noise.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout.
  • Lighting levels vary due to the size of the space.

Toilet with Adaptations (Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located off the corridor directly ahead after the reception desk.
    • The distance from the main entrance is 10m.
    • The most accessible route to the toilet has manual doors and step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 86cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 181cm (width) x 227cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 117cm (from the side of the toilet pan).
    • There is a lever flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 98cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rail is on the left as you face the wash basin.
    • The wash basin grab rail has a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 87cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low visual contrast.
    • The hand dryer is 93cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 90cm.
    • The walls and floor visual contrast varies between low and high.
    • Lighting levels were even at the time of the survey.

Entrance (Contact Room 1 from External Play Area)

  • This entrance is located at the rear of contact room 1.
  • The entrance area is not clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is a single manual door at this entrance.
  • The door opens away from you.
  • The width of the opening is 104cm.
  • There is a small lip on the threshold of the opening.
  • The door has a high visual contrast.
  • There is step-free level access as you enter.

Outdoor Spaces (External Play Area)

  • The following is available in this area: a playground with play equipment.
  • Outdoor areas consist of rubber tarmac.
  • There are no footpaths.
  • There is step-free level access throughout all areas.
  • Playground View
    • There is a fenced play area with an access point over 100cm wide.
    • There is a route around the play equipment which is firm and even, but is less than 150cm wide.
    • The play equipment is not within easy reach for a range of users.
    • The following play experiences are available: social play.

Entrance (Conservatory Contact Room Entrance)

  • This entrance is located off the path connecting the rear car park with the staff entrance.
  • The entrance area is not clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is stepped access at the entrance.
  • There is 1 step.
  • The step is unmarked.
  • The height of the step is between 15cm and 18cm.
  • The height of the highest step is 18cm.
  • There are double manual doors at this entrance, however one door is locked or bolted.
  • The locked door can be opened on request.
  • The door opens towards you.
  • The width of the opening is 65cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is a step at the entrance is created by the threshold.
  • There is step-free level access as you enter.