You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • From the M20 junction 9, take the A251 exit to Ashford/A20/Faversham.
    At the roundabout, take the third exit onto Fougeres Way/A20.
    Keep left to stay on Fougeres Way/A20.
    At Drovers Roundabout, take the third exit onto Templer Way/A28.
    At Tank Roundabout, take the third exit onto Chart Road/A28.
    At the roundabout, take the first exit onto Brookfield Road/B2229.
    Turn left onto Godfrey Walk and the venue is located on the left.
  • The venue has its own parking facilities with 2 Blue Badge bays.
• By Bus View
  • There is a bus stop within 150 metres of the venue.
  • The nearest bus stop is located on Beaver Road (Christchurch Road).
  • For more information on journey planning please click here (opens new tab).
• By Train View
  • The nearest Railway Station is Ashford International.
  • Ashford International Train Station is approximately 650m away.
  • For more information on Ashford International Train Station please click here (opens new tab).
  • For more information on Southeastern Railway please click here (opens new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• Westchurch House please click here (new tab).
• There is a member of staff available for help and assistance.
• There is not a member of staff trained in British Sign Language.
• British Sign Language interpreters cannot be provided on request.
• The alternative formats documents can be provided in include; Braille on request, large print on request, Makaton on request, different languages on request and audio on request.
• There is not an assistance dog toilet or toileting area at the venue/nearby.
• Water bowls for assistance dogs are available.
• There are not mobility aids available.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own parking facilities.

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• Parking View
  • The car park is located at the front of the venue.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are signposted and have markings which are faded.
  • There is/are 2 designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 480cm.
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Clearly marked/signposted parent and child parking bays are not available.
  • All parking spaces are provided on a first come first served basis.
• Paying View
  • There are no parking charges for the car park.
  • Parking is free for visitors of the venue.
• Access from the Car Park View
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The entrance is clearly visible from the car park.
  • The surface on the approach to the entrance is tarmac.
  • There is not a road to cross between the car park and the entrance.
• Drop-off Point(s) View
  • There is not a/are not clearly marked drop-off point(s).

You are on Approach. Skip to the next section.

Approach

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• Approach View
  • The surface of the approach is stone/concrete tiles and block paving.
  • The approach surface is uneven in places.
• Ramp/Slope View
  • There is a ramp/slope on the approach.
  • There is a ramp with a very easy incline.
  • The width of the ramp/slope is 130cm (4ft 3in).

You are on Access Point (Pedestrian Entrance). Skip to the next section.

Access Point (Pedestrian Entrance)

• This information is for the access point located at the right side of the venue.
• There is not an information board/map at this access point.
• There is step-free access at this access point.

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• Access Point View
  • There is a gate which opens away from you (push).
  • The gate is permanently held open.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the right side as you face the building.
  • The entrance area/door is clearly signed.
  • This entrance sign says 'Welcome to Westchurch House'.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • A key card is required for access at this entrance.
  • The height of the key card reader is 120cm.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 120cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

You are on Reception. Skip to the next section.

Reception

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• Reception View
  • The reception point is located immediately to the right as you enter.
  • The reception point is approximately 5m (5yd 1ft) from the main entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step-free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is medium height (77cm - 109cm).
  • There is sufficient space to write or sign documents on the counter.
  • There is not a lowered section of the counter.
  • The counter is staffed.
  • Clipboards can be provided to anyone who is unable to use the desk.
  • There is a hearing assistance system at the reception point.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are not trained to use the hearing system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 09/09/2021.
  • The hearing loop was working at the time of testing.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The seats have an armrest on one side only.
  • There is sufficient space for a wheelchair user to use the waiting area.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access View
  • There is step-free access throughout the building.
• Circulation View
  • There are doors in corridors/walkways which have to be opened manually.
  • There are corridors/walkways with a surface width of less than 120cm (excluding any permanent obstructions over a small distance).
  • The type of flooring in corridors/walkways is carpet and laminate.
  • Handrails with a rounded or oval profile are not provided in corridors/walkways.
  • There is high colour contrast between the walls and floor in all areas.
  • There are no seats/chairs at regular intervals.
  • The lighting levels are good.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout the building.
  • Dementia friendly signage is not provided.
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • This venue does not play background music in public areas.

You are on Room(s) (Interview Room 1 - Reception). Skip to the next section.

Room(s) (Interview Room 1 - Reception)

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• Access View
  • The room surveyed was Interview Room 1 - Reception.
  • Interview Room 1 - Reception is located to the left as you enter the main entrance.
  • There is not wayfinding signage on route to the room(s).
  • Signage for the room(s) is available in upper and lower case lettering, that is clearly visible.
  • There is written signage for the room, in upper and lower case lettering, that is clearly visible.
  • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The colour contrast between the external door and wall is high.
  • The colour contrast between the internal door and wall is high.
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) away from you (push).
  • The door(s) for the room(s) is/are not push pad activated.
  • The room is accessed via a card reader set at 110cm to the side of the entrance.
  • The door(s) is/are single.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door has a closer and maybe difficult for some to open.
  • Light switches are between 75cm and 120cm (4ft) from floor level.
  • There is not a hearing assistance system for the room(s).
  • There is not a visual fire alarm beacon in the room(s).
  • There is not fixed furniture within the room(s).
  • The clear floor space beneath tables in the room(s) is 70cm.
  • There is not sufficient space for a wheelchair user to turn within the room.
  • Furniture can be reconfigured to allow a turning space for wheelchair users.
  • A height adjustable table/bench is not available.
  • There are no chairs with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is carpet.
  • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are moderate to good.

You are on Room(s) (Interview Room 2 - Reception). Skip to the next section.

Room(s) (Interview Room 2 - Reception)

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• Access View
  • The room surveyed was Interview Room 2 - Reception.
  • Interview Room 2 - Reception is located to the left as you enter the main entrance.
  • There is not wayfinding signage on route to the room(s).
  • Signage for the room(s) is available in upper and lower case lettering, that is clearly visible.
  • There is written signage for the room, in upper and lower case lettering, that is clearly visible.
  • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The colour contrast between the external door and wall is high.
  • The colour contrast between the internal door and wall is high.
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) away from you (push).
  • The door(s) for the room(s) is/are not push pad activated.
  • The room is accessed via a card reader set at 110cm to the side of the entrance.
  • The door(s) is/are single.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door has a closer and maybe difficult for some to open.
  • Light switches are between 75cm and 120cm (4ft) from floor level.
  • There is not a hearing assistance system for the room(s).
  • There is not a visual fire alarm beacon in the room(s).
  • There is not fixed furniture within the room(s).
  • The clear floor space beneath tables in the room(s) is 70cm.
  • There is not sufficient space for a wheelchair user to turn within the room.
  • Furniture can be reconfigured to allow a turning space for wheelchair users.
  • A height adjustable table/bench is not available.
  • There are no chairs with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is carpet.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are moderate to good.

You are on Toilet with Adaptations (Reception). Skip to the next section.

Toilet with Adaptations (Reception)

• There is an/are accessible toilet(s) for public use.

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• Location and Access View
  • This accessible toilet is located opposite the main entrance, to the left of reception.
  • This accessible toilet is approximately 6m (6yd 1ft) from the main entrance.
  • There is step-free access into the accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • The key is not a radar key.
  • There is pictorial signage on or near the toilet door.
  • The door opens inwards.
  • The door is light.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 85cm.
  • The door has a horizontal grab rail.
  • The dimensions of the accessible toilet are 185cm x 190cm (6ft 1in x 6ft 3in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has a non-slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 115cm (3ft 9in).
  • The transfer space is obstructed by bins.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is not a flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are general waste (with no lid), general domestic waste and female sanitary disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is not a shelf next to the toilet.
  • The toilet has a lid.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 90cm (2ft 11in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 72cm (2ft 4in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Taps have clear markings to indicate hot and cold settings.
  • There is a soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 95cm.
  • There is a towel dispenser.
  • The towel dispenser can be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 95cm (3ft 1in).
  • There is not a hand dryer.
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is high.
  • The contrast between the internal door and wall is high.
  • The contrast between the dropdown rail(s) and wall is high.
  • The contrast between the wall-mounted grab rail(s) and wall is high.
  • The toilet seat colour contrast is low.
  • The contrast between the walls and floor is high.
  • The lighting levels are good.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
  • The baby change table is not height adjustable.
  • The height of the baby change table once extended is 95cm (3ft 1in).

You are on Standard Toilet(s) (Reception). Skip to the next section.

Standard Toilet(s) (Reception)

• Standard toilet facilities are available.

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• Access to Standard Shared Toilet(s) View
  • The shared toilets that were surveyed are located straight ahead as you enter.
  • The shared toilet(s) is/are approximately 5m (5yd 1ft) from the main entrance.
  • There is step-free access into the shared toilet(s).
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet with wall-mounted grab rails is not available.
  • There is a lowered wash basin.
  • The height of the lowered wash basin is 80cm.
  • There are no vertical wall-mounted grab rails at the lowered wash basin.
  • The wash basin(s) tap type is lever.
  • There is not a flashing fire alarm beacon within the toilet(s).
  • Lighting levels are moderate to good.
  • There is a/are similar standard toilet(s) available.

You are on Room(s) (Lavender Room - Contact Wing). Skip to the next section.

Room(s) (Lavender Room - Contact Wing)

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• Access View
  • The room surveyed was Lavender Room.
  • Lavender Room is located on the main corridor of the contact wing.
  • There is not wayfinding signage on route to the room(s).
  • Signage for the room(s) is available in upper and lower case lettering, that is clearly visible.
  • There is written signage for the room, in upper and lower case lettering, that is clearly visible.
  • The corridor/walkway outside the room(s) is not sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The colour contrast between the external door and wall is high.
  • The colour contrast between the internal door and wall is high.
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) away from you (push).
  • The door(s) for the room(s) is/are not push pad activated.
  • The door(s) is/are single.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door has a closer and maybe difficult for some to open.
  • Light switches are between 75cm and 120cm (4ft) from floor level.
  • There is not a hearing assistance system for the room(s).
  • There is not a visual fire alarm beacon in the room(s).
  • There is not fixed furniture within the room(s).
  • There is sufficient space for a wheelchair user to turn within the room.
  • A height adjustable table/bench is not available.
  • There are some chairs with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is carpet.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are moderate to good.

You are on Room(s) (Thyme Room - Contact Wing). Skip to the next section.

Room(s) (Thyme Room - Contact Wing)

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• Access View
  • The room surveyed was Thyme Room.
  • Thyme Room is located on the main corridor of the contact wing.
  • There is not wayfinding signage on route to the room(s).
  • Signage for the room(s) is available in upper and lower case lettering, that is clearly visible.
  • There is written signage for the room, in upper and lower case lettering, that is clearly visible.
  • The corridor/walkway outside the room(s) is not sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The colour contrast between the external door and wall is high.
  • The colour contrast between the internal door and wall is high.
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) away from you (push).
  • The door(s) for the room(s) is/are not push pad activated.
  • The door(s) is/are single.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door has a closer and maybe difficult for some to open.
  • Light switches are between 75cm and 120cm (4ft) from floor level.
  • There is not a hearing assistance system for the room(s).
  • There is not a visual fire alarm beacon in the room(s).
  • There is not fixed furniture within the room(s).
  • There is not sufficient space for a wheelchair user to turn within the room.
  • Furniture can be reconfigured to allow a turning space for wheelchair users.
  • A height adjustable table/bench is not available.
  • There are no chairs with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is carpet.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are moderate to good.

You are on Kitchen (Contact Wing). Skip to the next section.

Kitchen (Contact Wing)

• The kitchen is located on the main corridor of the contact wing.
• There is step-free access to the kitchen.
• The kitchen has open access (no doors).
• There is not ample room for a wheelchair user to manoeuvre within the kitchen.
• The height of the work surfaces are 90cm (2ft 11in).
• There is not a dual height refreshment counter.
• There is not a work surface with a clear knee recess.
• There is not a height adjustable work surface.
• The type of flooring in this area is carpet.
• Vending machines are not available.
• Takeaway cups are not available.
• Drinking straws are not available.
• Lighting levels are moderate to good.

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• Comments View
  • The kitchen is located within a recess off the main corridor.

You are on Standard Toilet(s) (Shared - Contact Wing). Skip to the next section.

Standard Toilet(s) (Shared - Contact Wing)

• Standard toilet facilities are available.

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• Access to Standard Shared Toilet(s) View
  • The shared toilets that were surveyed are located on the main corridor of the contact wing.
  • The shared toilet(s) is/are approximately 15m (16yd 1ft) from the main entrance.
  • There is step-free access into the shared toilet(s).
  • There is pictorial and written text signage on or near the toilet door.
  • An ambulant toilet with wall-mounted grab rails is not available.
  • There is a lowered wash basin.
  • The height of the lowered wash basin is 80cm.
  • There are no vertical wall-mounted grab rails at the lowered wash basin.
  • The wash basin(s) tap type is lever.
  • There is not a flashing fire alarm beacon within the toilet(s).
  • Lighting levels are moderate to good.
  • There is a/are similar standard toilet(s) available.

You are on Toilet with Adaptations (Contact Wing). Skip to the next section.

Toilet with Adaptations (Contact Wing)

• There is an/are accessible toilet(s) for public use.

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• Location and Access View
  • This accessible toilet is located on the contact wing main corridor.
  • This accessible toilet is approximately 20m (21yd 2ft) from the main entrance.
  • There is step-free access into the accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is written text signage on or near the toilet door.
  • The door opens outwards.
  • The door is light.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 95cm.
  • The door does not have a horizontal grab rail.
  • The dimensions of the accessible toilet are 200cm x 225cm (6ft 7in x 7ft 5in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has a non-slip floor.
  • The height of the light switch/pull cord is 115cm from floor level.
  • There is not a lateral transfer space.
  • The transfer space is obstructed by the hand basin and a bin.
  • There is not a spatula type lever flush.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is not a flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and general waste (with no lid) disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 170cm from the floor.
• Position of Fixtures View
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on the left.
  • There is not a mirror.
  • There is a shelf next to the toilet.
  • The shelf is at a height of 35cm.
  • The toilet has a lid.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 95cm (3ft 1in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 72cm (2ft 4in).
  • There are no vertical wall-mounted grab rails at the wash basin.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Taps have clear markings to indicate hot and cold settings.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 110cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 110cm (3ft 7in).
  • There is not a hand dryer.
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is low.
  • The contrast between the internal door and wall is low.
  • The contrast between the dropdown rail(s) and wall is low.
  • The contrast between the wall-mounted grab rail(s) and wall is low.
  • The toilet seat colour contrast is low.
  • The contrast between the walls and floor is high.
  • The lighting levels are good.

You are on Room(s) (Basil Room - Contact Wing). Skip to the next section.

Room(s) (Basil Room - Contact Wing)

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• Access View
  • The room surveyed was Basil Room.
  • Basil Room is located on the main corridor of the contact wing.
  • There is not wayfinding signage on route to the room(s).
  • Signage for the room(s) is available in upper and lower case lettering, that is clearly visible.
  • There is written signage for the room, in upper and lower case lettering, that is clearly visible.
  • The corridor/walkway outside the room(s) is not sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The colour contrast between the external door and wall is high.
  • The colour contrast between the internal door and wall is high.
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) away from you (push).
  • The door(s) for the room(s) is/are not push pad activated.
  • The door(s) is/are single.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door has a closer and maybe difficult for some to open.
  • Light switches are between 75cm and 120cm (4ft) from floor level.
  • There is not a hearing assistance system for the room(s).
  • There is not a visual fire alarm beacon in the room(s).
  • There is not fixed furniture within the room(s).
  • There is not sufficient space for a wheelchair user to turn within the room.
  • Furniture can be reconfigured to allow a turning space for wheelchair users.
  • A height adjustable table/bench is not available.
  • There are no chairs with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is carpet.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are moderate to good.
• Comments View
  • This room was being used for storage at the time of the survey.

You are on Room(s) (Rosemary Room - Contact Wing). Skip to the next section.

Room(s) (Rosemary Room - Contact Wing)

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• Access View
  • The room surveyed was Rosemary Room.
  • Rosemary Room is located on the main corridor of the contact wing.
  • There is not wayfinding signage on route to the room(s).
  • Signage for the room(s) is available in upper and lower case lettering, that is clearly visible.
  • There is written signage for the room, in upper and lower case lettering, that is clearly visible.
  • The corridor/walkway outside the room(s) is not sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The colour contrast between the external door and wall is high.
  • The colour contrast between the internal door and wall is high.
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) away from you (push).
  • The door(s) for the room(s) is/are not push pad activated.
  • The door(s) is/are single.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door has a closer and maybe difficult for some to open.
  • Light switches are between 75cm and 120cm (4ft) from floor level.
  • There is not a hearing assistance system for the room(s).
  • There is not a visual fire alarm beacon in the room(s).
  • There is not fixed furniture within the room(s).
  • There is not sufficient space for a wheelchair user to turn within the room.
  • Furniture can be reconfigured to allow a turning space for wheelchair users.
  • A height adjustable table/bench is not available.
  • There are no chairs with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is carpet.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are moderate to good.
• Comments View
  • This room was being used for storage at the time of the survey.

You are on Room(s) (Garden Room - Contact Wing). Skip to the next section.

Room(s) (Garden Room - Contact Wing)

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• Access View
  • The room surveyed was Garden Room.
  • Garden Room is located on the main corridor of the contact wing.
  • There is not wayfinding signage on route to the room(s).
  • Signage for the room(s) is available in upper and lower case lettering, that is clearly visible.
  • There is written signage for the room, in upper and lower case lettering, that is clearly visible.
  • The corridor/walkway outside the room(s) is not sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The colour contrast between the external door and wall is high.
  • The colour contrast between the internal door and wall is high.
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) away from you (push).
  • The door(s) for the room(s) is/are not push pad activated.
  • The door(s) is/are single.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door has a closer and maybe difficult for some to open.
  • Light switches are between 75cm and 120cm (4ft) from floor level.
  • There is not a hearing assistance system for the room(s).
  • There is not a visual fire alarm beacon in the room(s).
  • There is not fixed furniture within the room(s).
  • The clear floor space beneath tables in the room(s) is 55cm.
  • There is sufficient space for a wheelchair user to turn within the room.
  • A height adjustable table/bench is not available.
  • There are no chairs with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is carpet and laminate.
  • There is some flooring in corridors with a very shiny finish which could cause issues with glare or be perceived as slippery.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are moderate to good.
• Comments View
  • At one end of the room there is a small worktop and sink with a height of 90cm.
  • There is no knee recess beneath the worktop.
  • The sink has twist/turn taps that are clearly marked hot and cold.

You are on Room(s) (Potting Shed - Contact Wing). Skip to the next section.

Room(s) (Potting Shed - Contact Wing)

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• Access View
  • The room surveyed was Potting Shed.
  • Potting Shed is located on the main corridor of the contact wing.
  • There is not wayfinding signage on route to the room(s).
  • Signage for the room(s) is available in upper and lower case lettering, that is clearly visible.
  • There is written signage for the room, in upper and lower case lettering, that is clearly visible.
  • The corridor/walkway outside the room(s) is not sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The colour contrast between the external door and wall is high.
  • The colour contrast between the internal door and wall is high.
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) away from you (push).
  • The door(s) for the room(s) is/are not push pad activated.
  • The door(s) is/are single.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door has a closer and maybe difficult for some to open.
  • Light switches are between 75cm and 120cm (4ft) from floor level.
  • There is not a hearing assistance system for the room(s).
  • There is not a visual fire alarm beacon in the room(s).
  • There is not fixed furniture within the room(s).
  • There is not sufficient space for a wheelchair user to turn within the room.
  • Furniture can be reconfigured to allow a turning space for wheelchair users.
  • A height adjustable table/bench is not available.
  • There are no chairs with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is laminate.
  • There is flooring in corridors with a very shiny finish which could cause issues with glare or be perceived as slippery.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are moderate to good.
• Comments View
  • This room was being used for storage at the time of the survey.
  • In the rear corner of the room there is a sink and draining area with a height of 90cm.
  • There is no knee recess beneath this worktop.
  • The sink has clearly marked twist/turn taps.

You are on Room(s) (Juniper Room - Contact Wing). Skip to the next section.

Room(s) (Juniper Room - Contact Wing)

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• Access View
  • The room surveyed was Juniper Room.
  • Juniper Room is located on the main corridor of the contact wing.
  • There is not wayfinding signage on route to the room(s).
  • Signage for the room(s) is not available in upper and lower case lettering, that is clearly visible.
  • There is written signage for the room, in block capital lettering, that is clearly visible.
  • The corridor/walkway outside the room(s) is not sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The colour contrast between the external door and wall is high.
  • The colour contrast between the internal door and wall is high.
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) away from you (push).
  • The door(s) for the room(s) is/are not push pad activated.
  • The door(s) is/are single.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door has a closer and maybe difficult for some to open.
  • Light switches are between 75cm and 120cm (4ft) from floor level.
  • There is not a hearing assistance system for the room(s).
  • There is not a visual fire alarm beacon in the room(s).
  • There is not fixed furniture within the room(s).
  • There is sufficient space for a wheelchair user to turn within the room.
  • A height adjustable table/bench is not available.
  • There are no chairs with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is carpet.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are moderate to good.
• Comments View
  • There is a baby change unit at a fixed height of 100cm within the room.

You are on Room(s) (Contact Lounge - Office Wing). Skip to the next section.

Room(s) (Contact Lounge - Office Wing)

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• Access View
  • The room surveyed was Contact Lounge.
  • Contact Lounge is located on the main corridor of the office wing.
  • There is not wayfinding signage on route to the room(s).
  • Signage for the room(s) is available in upper and lower case lettering, that is clearly visible.
  • There is written signage for the room, in upper and lower case lettering, that is clearly visible.
  • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The colour contrast between the external door and wall is high.
  • The colour contrast between the internal door and wall is low.
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) towards you (pull).
  • The door(s) for the room(s) is/are not push pad activated.
  • The door(s) is/are single.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door has a closer and maybe difficult for some to open.
  • Light switches are between 75cm and 120cm (4ft) from floor level.
  • There is not a hearing assistance system for the room(s).
  • There is not a visual fire alarm beacon in the room(s).
  • There is not fixed furniture within the room(s).
  • The clear floor space beneath tables in the room(s) ranges between 55cm and 72cm.
  • There is sufficient space for a wheelchair user to turn within the room.
  • A height adjustable table/bench is not available.
  • There are some chairs with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is carpet and laminate.
  • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are moderate to good.

You are on Standard Toilet(s) (Male - Office Wing). Skip to the next section.

Standard Toilet(s) (Male - Office Wing)

• Standard toilet facilities are available.

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• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located in the main corridor of the office wing.
  • The male toilet(s) is/are approximately 15m (16yd 1ft) from the main entrance.
  • There is step-free access into the male toilet(s).
  • There is pictorial signage on or near the toilet door.
  • There is not a lowered urinal.
  • An ambulant toilet with wall-mounted grab rails is not available.
  • There is a lowered wash basin.
  • The height of the lowered wash basin is 80cm.
  • There are no vertical wall-mounted grab rails at the lowered wash basin.
  • The wash basin(s) tap type is twist/turn.
  • There is not a flashing fire alarm beacon within the toilets.
  • Lighting levels are moderate to good.

You are on Standard Toilet(s) (Shared - Office Wing). Skip to the next section.

Standard Toilet(s) (Shared - Office Wing)

• Standard toilet facilities are available.

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• Access to Standard Shared Toilet(s) View
  • The shared toilets that were surveyed are located on the main corridor of the office wing.
  • The shared toilet(s) is/are approximately 20m (21yd 2ft) from the main entrance.
  • There is step-free access into the shared toilet(s).
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet with wall-mounted grab rails is not available.
  • There is a lowered wash basin.
  • The height of the lowered wash basin is 80cm.
  • There are no vertical wall-mounted grab rails at the lowered wash basin.
  • The wash basin(s) tap type is twist/turn.
  • There is not a flashing fire alarm beacon within the toilet(s).
  • Lighting levels are moderate to good.
  • There is a/are similar standard toilet(s) available.

You are on Kitchen (Office Wing). Skip to the next section.

Kitchen (Office Wing)

• The kitchen is located on the main corridor of the office wing.
• There is step-free access to the kitchen.
• There is a/are door(s) to access the kitchen.
• The door(s) open(s) away from you (push).
• The door(s) is/are not push pad activated.
• The door(s) is/are single width.
• The door has a closer and maybe difficult for some to open.
• The width of the door opening is 80cm.
• There is ample room for a wheelchair user to manoeuvre within the kitchen.
• The height of the work surfaces are 90cm (2ft 11in).
• There is not a dual height refreshment counter.
• There is not a work surface with a clear knee recess.
• There is not a height adjustable work surface.
• The type of flooring in this area is laminate.
• Vending machines are not available.
• Takeaway cups are not available.
• Drinking straws are not available.
• Lighting levels are moderate to good.

You are on Room(s) (Professionals Meeting Room - Office Wing). Skip to the next section.

Room(s) (Professionals Meeting Room - Office Wing)

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• Access View
  • The room surveyed was Professionals Meeting Room.
  • Professionals Meeting Room is located on the main corridor of the office wing.
  • There is not wayfinding signage on route to the room(s).
  • Signage for the room(s) is available in upper and lower case lettering, that is clearly visible.
  • There is written signage for the room, in block capital lettering, that is clearly visible.
  • The corridor/walkway outside the room(s) is not sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The colour contrast between the external door and wall is high.
  • The colour contrast between the internal door and wall is high.
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) away from you (push).
  • The door(s) for the room(s) is/are not push pad activated.
  • The door(s) is/are single.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door has a closer and maybe difficult for some to open.
  • Light switches are between 75cm and 120cm (4ft) from floor level.
  • There is not a hearing assistance system for the room(s).
  • This room has a projector screen and a whiteboard.
  • There is not a visual fire alarm beacon in the room(s).
  • There is not fixed furniture within the room(s).
  • The clear floor space beneath tables in the room(s) is 75cm.
  • There is not sufficient space for a wheelchair user to turn within the room.
  • Furniture can be reconfigured to allow a turning space for wheelchair users.
  • A height adjustable table/bench is not available.
  • There are no chairs with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is carpet.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are moderate to good.