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Westgate Library

Minster Road, Westgate-On-Sea, Kent, CT8 8BP

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Access Guide

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Getting Here

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters cannot be provided on request.
  • The alternative formats documents can be provided in include; Braille on request, large print on request, different languages on request and audio on request.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There are not mobility aids available.

Parking

  • The venue does have its own parking facilities.
  • Parking View
    • The car park is located to the right side of the building.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • Clearly marked/signposted parent and child parking bays are not available.
    • There are no marked out bays in the car park.
  • Paying View
    • There are no parking charges for the car park.
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are uneven surfaces.
    • The entrance is not clearly visible from the car park.
    • The route from the car park to the entrance is not clearly signposted.
    • The surface on the approach to the entrance is tarmac and concrete tiles.
    • There is not a road to cross between the car park and the entrance.
  • Drop-off Point(s) View
    • There is not a/are not clearly marked drop-off point(s).

Approach

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • The entrance area/door is not clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width but one door is locked.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 75cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically (towards you).
    • The door(s) is/are single width.
    • The width of the door opening is 80cm.
  • Ramp/Slope View
    • There is a ramp with a very easy incline.

Outside Access (Side Entrance)

  • Entrance View
    • This information is for the entrance located to the far left of the building.
    • The entrance area/door is not clearly signed.
    • There is stepped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 150cm.
  • Step(s) View
    • The step(s) is/are located in front of the entrance.
    • There is/are 2 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The going of the step(s) is/are between 30cm and 45cm.
    • There is not a/are not handrail(s) at the step(s).

Reception

  • Reception View
    • The reception point is located to the left as you enter from the main entrance.
    • The reception point is approximately 2m (2yd 7in) from the main entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step-free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are no windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is medium height (77cm - 109cm) .
    • There is sufficient space to write or sign documents on the counter.
    • There is a lowered section of the counter.
    • The height of the lowered section at the counter is 76cm.
    • There is sufficient space to write or sign documents on the lowered section of the counter.
    • There is a clear knee recess beneath the lowered section of the counter.
    • The counter is staffed.
    • There is not a bell to attract attention.
    • There is not a hearing assistance system at the reception point.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
    • The type of flooring in the reception area is carpet.

Library

  • Library Access and Circulation View
    • There is step-free access into the library.
    • The type of flooring in the library is carpet.
    • There are potential trip hazards within the room.
  • Library Services View
    • This library does not have a regular supply of books in Braille.
    • This library does have a regular supply of books in large print.
    • This library does have a regular supply of books in audio format.
    • There is an ordering service.
    • There is step-free access within the library.
    • There are reading/study desks available.
    • The majority of the reading/study desk(s) are 74cm in height.
    • There are no height adjustable desks available.
    • The seats do not have armrests.
    • A member of staff is available to provide assistance.
  • Computer Area View
    • The library does have a computer area.
    • The computer area is located in the children's section.
    • There is step-free access to the computer area.
    • The majority of the computer desk(s) are 76cm in height.
    • There is a height adjustable desk in this area.
    • The library does not have computers with accessible software.
    • Auxiliary aids are available for computer users.
    • A height adjustable table and height adjustable chair is / are available.
    • There is a mixture of seating with and without armrests in the computer area.

Toilet with Adaptations

  • There is not an/are not accessible toilet(s) for public use.

Other Floors

  • Stairs can be used to access other floors.
  • The stairs are for public use.
  • The stairs are located to the far left of the library.
  • The stairs are approximately 40m from the main entrance.
  • The stairs are clearly visible from the entrance.
  • There are manual, heavy, double doors to enter and exit the stairwell on all floors.
  • The floors which are accessible by stairs are G and 1.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are not clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are not easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • The lighting levels at the steps are moderate to good.
  • Other Information View
    • The room(s) on the floors which are not accessible is/are a conference/office space that can be hired.

Area(s) (First Floor)

  • The facilities/services located on the first floor include; A room/theatre to hire and the community warden's office..
  • There is not step-free access throughout the area.
  • There is/are 4 unmarked step(s), with no handrails, for access to the stage/community warden's office.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps in level change 1 can be seen in photograph 1.
  • There is/are 6 unmarked step(s), with no handrails, for access to the stage/community warden's office.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are through a single, heavy, manual doors that opens away from you (push), with an opening width of 76cm (shown in photograph 2).
    The steps in level change 2 can be seen in photograph 3.
  • There are doors in lobby areas/corridors/walkways which have to be opened manually.
  • The type of flooring in corridors/walkways is carpet and wood.
  • Not all of the main walkway(s)/aisle(s) in the open plan office(s) are wide enough for wheelchair users to pass.
  • The type of flooring in the open plan/communal areas is carpet and wood.
  • There is high colour contrast between the walls and floor in the majority of areas.
  • Access to other floors/levels is via stairs.
  • There are no height adjustable desks in this area.
  • There are not desks which are potentially accessible for wheelchair users in this area.
  • Seating in this area includes; chairs with armrests and chairs with no armrests.
  • Wayfinding signage is not provided.
  • There is no overhead signage in this area.
  • Dementia friendly signage is not provided.
  • None of the doors in this area have Braille signage.
  • None of the doors in this area have tactile signage.
  • There is not background music in this area.
  • There is not a hearing assistance system in the communal areas of the building.