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Woodlands (East Malling/St James the Great) Children's Centre

Chapman Way , East Malling , Kent, ME19 6SD

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Access Guide

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Getting Here

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • The alternative formats documents can be provided in include; Braille on request, large print and different languages on request.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There are not mobility aids available.

Parking

  • The venue does have its own parking facilities.
  • The venue has one Blue Badge space and two standard parking spaces in the adjoining school car park.
  • The car park is located at the front of the school building on Chapman Way.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are signposted and have markings which are faded.
  • There is/are 1 designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 460cm (7ft 10in x 15ft 1in).
  • There is a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Clearly marked/signposted parent and child parking bays are not available.
  • All parking spaces are provided on a first come first served basis.
  • There are no parking charges for the car park.
  • Parking is free for visitors of the venue.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • Assistance may be required because there is/are slopes/ramps.
  • The entrance is not clearly visible from the car park.
  • The route from the car park to the entrance is clearly signposted.
  • The surface on the approach to the entrance is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The nearest designated Blue Badge parking bay is approximately 150m (164yd 2in) from the main entrance.
  • There is not a/are not clearly marked drop-off point(s).

Approach (Pedestrian Access 1)

  • The surface of the approach is tarmac.
  • There is a ramp/slope on the approach.
  • The ramp/slope is permanent, has a slight gradient and has handrails on both sides.
  • There is a level landing at the top of the ramp/slope.
  • The width of the ramp/slope is 123cm (4ft).
  • The ramp/slope does bypass the step(s).
  • There is a/are step(s) on the approach.
  • There is/are 5 clearly marked step(s), with handrails on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a second lower handrail.
  • The height of the step(s) is/are not between the recommended 15cm and 18cm.
  • The height of the step(s) is/are 14cm.
  • The going of the step(s) is/are not between the recommended 30cm and 45cm.
  • The step(s) has/have tactile paving at the top and bottom.

Approach (Pedestrian Entrance 2)

  • The surface of the approach is tarmac.
  • The approach surface is uneven in places.
  • There is a ramp/slope on the approach.
  • The ramp/slope is permanent, has a slight gradient and has no handrails.
  • There is a level landing at the top of the ramp/slope.
  • The ramp/slope does bypass the step(s).
  • There is a/are step(s) on the approach.
  • There is/are 10+ clearly marked step(s), with handrails on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The height of the step(s) is/are 18cm.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.
  • The step(s) has/have tactile paving at the top and bottom.

Entrance (Main)

  • This information is for the entrance located to the left hand side at the rear of the school building.
  • The entrance area/door is clearly signed.
  • This entrance sign says 'Sure Start Children's Centres Woodlands'.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 103cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 89cm.

Reception

  • The reception point is located directly beyond the main entrance.
  • The reception point is approximately 2m (2yd 7in) from the main entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step-free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is medium height (77cm - 109cm).
  • There is sufficient space to write or sign documents on the counter.
  • There is not a lowered section of the counter.
  • The counter is staffed.
  • There is not a hearing assistance system at the reception point.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
  • The type of flooring in the reception area is vinyl.
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • There are seats with armrests on both sides.
  • There is sufficient space for a wheelchair user to use the waiting area.

Getting Around

  • There is step-free access throughout the building.
  • There are doors in corridors/walkways which have to be opened manually.
  • The type of flooring in corridors/walkways is vinyl.
  • There is high visual contrast between the walls and floor in all areas.
  • There are no seats/chairs at regular intervals.
  • The lighting levels are varied.
  • There is a play/activity area located in the playroom which is located along the corridor on the right.
  • Wayfinding signage is not provided.
  • There is a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • The designated place of safety is the medical room.
  • This venue does not play background music in public areas.
  • There is not a hearing assistance system in the public areas of the building.

Room(s) (Medical Room)

  • The room surveyed was Medical Room.
  • Medical Room is located at the far end of the corridor to the right of reception.
  • There is not wayfinding signage on the route to the room(s).
  • Signage for the room(s) is not available in upper and lower case lettering, that is clearly visible.
  • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • There is a high colour contrast between the external door and wall.
  • There is a high colour contrast between the internal door and wall.
  • There is step-free access into the room(s).
  • The door(s) open(s) away from you (push).
  • The door(s) for the room(s) is/are not push pad activated.
  • The door(s) is/are single.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door has a closer and maybe difficult for some to open.
  • Light switches are between 75cm and 120cm (4ft) from floor level.
  • The height of the speaker's desk/table is 72cm.
  • The speaker's desk/table is not height adjustable.
  • There is not a hearing assistance system for the room(s).
  • There is a visual fire alarm beacon in the room(s).
  • There is some fixed furniture within the room(s).
  • The clear floor space beneath tables in the room(s) is 69cm.
  • There is sufficient space for a wheelchair user to turn within the room.
  • A height adjustable table/bench is not available.
  • There are no chairs with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is vinyl.
  • Floor coverings in the room(s) are even with no trip hazards.
  • There is a high colour contrast between the walls and floor.
  • The lighting levels are good.

Outdoor Facilities

  • The following outdoor facilities are available: a grassed play area and a playground with play equipment.
  • Routes to the outdoor facilities are even and well maintained.
  • Visitors access the outdoor facilities via an external door in the playroom.
  • Surfaces for the facilities include: concrete or tarmac.
  • There is a route around the play equipment which is firm and even, and is at least 150cm wide.
  • The play equipment is in easy reach for seated and standing users, and users of different heights.
  • The following play experiences are available: sliding, climbing, crawling, viewing, sensory (visual, audible, or tactile) and social play.

Toilet with Adaptations (Left Hand Transfer)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • This accessible toilet is located along the corridor to the right of the reception desk on the right.
    • This accessible toilet is approximately 15m (16yd 1ft) from the main entrance.
    • There is step-free access to the accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is tactile, pictorial and written text signage on or near the toilet door.
    • The door opens inwards.
    • The door is heavy.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 92cm (3ft).
    • The door has a horizontal grab rail.
    • The dimensions of the accessible toilet are 284cm x 275cm (9ft 4in x 9ft).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 210cm (6ft 11in).
    • The transfer space is obstructed by waste bin.
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary, general waste (with lid) and nappy/incontinence items bin disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is a shelf next to the toilet.
    • The shelf is at a height of 37cm.
    • The shelf has the minimum dimensions of 12.5cm x 40cm.
    • The shelf is not located where it is reachable.
    • The toilet has a backrest and a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 80cm (2ft 7in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 80cm (2ft 7in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Taps have clear markings to indicate hot and cold settings.
    • There is a soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 104cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 116cm (3ft 10in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 93cm (3ft 1in).
  • Colour Contrast and Lighting View
    • There is a high colour contrast between the external door and wall.
    • There is a high colour contrast between the internal door and wall.
    • There is a high colour contrast between the dropdown rail(s) and wall.
    • There is a high colour contrast between the wall-mounted grab rail(s) and wall.
    • There is a high colour contrast between the toilet seat and the pan.
    • There is a high colour contrast between the walls and floor.
    • The lighting levels are good.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
    • The baby change table is not height adjustable.
    • The height of the baby change table once extended is 89cm (2ft 11in).

Standard Toilet(s)

  • Standard toilet facilities are available.
  • The shared toilet(s) surveyed is/are located along the corridor to the right of the reception desk and on the right.
  • The shared toilet(s) is/are approximately 16m (17yd 1ft) from the main entrance.
  • There is step-free access to the shared toilet(s).
  • There is tactile, pictorial and written text signage on or near the toilet door.
  • There is not a lowered urinal.
  • An ambulant toilet with wall-mounted grab rails is not available.
  • There is not a lowered wash basin.
  • The wash basin(s) tap type is lever.
  • There is not a flashing fire alarm beacon within the toilet(s).
  • Lighting levels are good.