You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • From the M25/A282 junction 1b, take the A225 exit to Dartford.
    At the roundabout, take the third exit onto Park Road/A296.
    At the next roundabout, take the second exit onto The Brent/A226.
    Turn left onto Brent Way and the centre is located on the right at the end of the road.
  • The venue has its own free limited parking, with no Blue Badge bays.
• By Bus View
  • There is not a bus stop within 150 metres of the venue.
  • The nearest bus stop is located on Brent Way (Milestone Road).
  • For more information on journey planning please click here (opens new tab).
• By Train View
  • The nearest Railway Station is Dartford.
  • Dartford Train Station is approximately 1.1 miles away.
  • For more information on Dartford Train Station please click here (opens new tab).
  • For more information on Southeastern Railway please click here (opens new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• Yew Tree Children's Centre please click here (new tab).
• There is a member of staff available for help and assistance.
• There is not a member of staff trained in British Sign Language.
• British Sign Language interpreters can be provided on request.
• The alternative formats documents can be provided in include; Braille on request, large print on request, Makaton on request, different languages on request and audio on request.
• There is not an assistance dog toilet or toileting area at the venue/nearby.
• Water bowls for assistance dogs are available.
• There are mobility aids available.
• The mobility aids available include mobile hoists, commodes and adjustable beds.
• To obtain mobility aids please contact any available member of staff.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own parking facilities.

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• Parking View
  • The car park is located opposite the centre.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is not a/are not Blue Badge parking bay(s) available.
  • Clearly marked/signposted parent and child parking bays are not available.
  • All parking spaces are provided on a first come first served basis.
  • There is a parking bay directly outside the main entrance used for mini buses for the children.
    Blue Badge holders may park there with prior permission.
    Please contact the centre for details.
• Paying View
  • There are no parking charges for the car park.
  • Parking is free for visitors of the venue.
• Access from the Car Park View
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The entrance is clearly visible from the car park.
  • The surface on the approach to the entrance is tarmac and concrete.
  • There is a road to cross between the car park and the entrance.
• Drop-off Point(s) View
  • There is not a/are not clearly marked drop-off point(s).

You are on Approach. Skip to the next section.

Approach

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• Approach View
  • The surface of the approach is stone/concrete tiles and block paving.
  • The approach surface is uneven in places.
  • There is step-free access on the approach.
• Ramp/Slope View
  • There is a slope with a very easy incline.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the venue.
  • The entrance area/door is clearly signed.
  • This entrance sign says 'Yew Tree Centre'.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 140cm (4ft 7in).
  • There is not an intercom.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width but one door is locked.
  • The door(s) is/are heavy.
  • The width of the door opening is 82cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width but one door is locked.
  • The door(s) is/are heavy.
  • The width of the door opening is 87cm.
  • There is a member of staff available for assistance at this entrance.
• Ramp/Slope View
  • There is a slope with a very easy incline.

You are on Reception. Skip to the next section.

Reception

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• Reception View
  • The reception point is located between the 2 sets of entry doors.
  • The reception point is approximately 1m (3ft 3in) from the main entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step-free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is medium height (77cm - 109cm).
  • There is sufficient space to write or sign documents on the counter.
  • There is not a lowered section of the counter.
  • The counter is staffed.
  • Clipboards can be provided to anyone who is unable to use the desk.
  • There is not a hearing assistance system at the reception point.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
  • The type of flooring in the reception area is wood.
• Reception Waiting Area View
  • There is not a waiting area close to the reception point.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access View
  • There is step-free access throughout the building.
• Circulation View
  • There are doors in corridors/walkways which have to be opened manually.
  • There are corridors/walkways with a surface width of less than 120cm (excluding any permanent obstructions over a small distance).
  • The type of flooring in corridors/walkways is carpet.
  • Handrails with a rounded or oval profile are provided in some corridors/walkways.
  • There is high colour contrast between the walls and floor in all areas.
  • There are no seats/chairs at regular intervals.
  • The lighting levels are low.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout the building.
  • Dementia friendly signage is not provided.
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • This venue does not play background music in public areas.
  • There is not a hearing assistance system in the public areas of the building.

You are on Kitchen (Training Kitchen). Skip to the next section.

Kitchen (Training Kitchen)

• The kitchen is located opposite the reception office.
• There is step-free access to the kitchen.
• There is a/are door(s) to access the kitchen.
• The door(s) open(s) away from you (push).
• The door(s) is/are not push pad activated.
• The door(s) is/are single width.
• The door has a closer and maybe difficult for some to open.
• The width of the door opening is 78cm.
• There is ample room for a wheelchair user to manoeuvre within the kitchen.
• The height of the work surfaces are 90cm (2ft 11in).
• There is not a dual height refreshment counter.
• There is not a work surface with a clear knee recess.
• There is not a height adjustable work surface.
• The type of flooring in this area is laminate.
• There are chairs without armrests within the kitchen.
• Chairs are not permanently fixed.
• Vending machines are not available.
• Takeaway cups are not available.
• Drinking straws are not available.
• Lighting levels are moderate to good.

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• Comments View
  • This room was used partly for storage at the time of the survey.

You are on Standard Toilet(s) (Reception). Skip to the next section.

Standard Toilet(s) (Reception)

• Standard toilet facilities are available.

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• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located at the far end of the reception corridor.
  • The female toilet(s) is/are approximately 15m (16yd 1ft) from the main entrance.
  • There is step-free access into the female toilet(s).
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet with wall-mounted grab rails is not available.
  • There is a lowered wash basin.
  • The height of the lowered wash basin is 80cm.
  • There are no vertical wall-mounted grab rails at the lowered wash basin.
  • The wash basin(s) tap type is lever.
  • There is not a flashing fire alarm beacon within the toilets.
  • Lighting levels are moderate to good.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located at the end of the reception corridor.
  • The male toilet(s) is/are approximately 12m (13yd 4in) from the main entrance.
  • There is step-free access into the male toilet(s).
  • There is pictorial signage on or near the toilet door.
  • There is not a lowered urinal.
  • An ambulant toilet with wall-mounted grab rails is not available.
  • There is a lowered wash basin.
  • The height of the lowered wash basin is 80cm.
  • There are no vertical wall-mounted grab rails at the lowered wash basin.
  • The wash basin(s) tap type is lever.
  • There is not a flashing fire alarm beacon within the toilets.
  • Lighting levels are moderate to good.

You are on Room(s) (Utility - Laundry Room). Skip to the next section.

Room(s) (Utility - Laundry Room)

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• Access View
  • The room surveyed was Utility - Laundry Room.
  • Utility - Laundry Room is located on the reception corridor, to the right of the standard toilets.
  • There is not wayfinding signage on route to the room(s).
  • Signage for the room(s) is not available in upper and lower case lettering, that is clearly visible.
  • The corridor/walkway outside the room(s) is not sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The colour contrast between the external door and wall is high.
  • The colour contrast between the internal door and wall is high.
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) towards you (pull).
  • The door(s) for the room(s) is/are not push pad activated.
  • The door(s) is/are single.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door has a closer and maybe difficult for some to open.
  • Light switches are between 75cm and 120cm (4ft) from floor level.
  • There is not a hearing assistance system for the room(s).
  • There is not a visual fire alarm beacon in the room(s).
  • There is some fixed furniture within the room(s).
  • The clear floor space beneath tables in the room(s) is 90cm.
  • There is sufficient space for a wheelchair user to turn within the room.
  • A height adjustable table/bench is not available.
  • There are no chairs with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is laminate.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The colour contrast between the walls and floor is medium.
  • The lighting levels are moderate to good.
• Comments View
  • There are fixed worktops with a height of 90cm within the room.
    There are assorted sinks available, with heights ranging from 80cm-90cm.
    There are assorted mobility aids located within the room.

You are on Kitchen (Main). Skip to the next section.

Kitchen (Main)

• The kitchen is located to the right on the main corridor.
• There is step-free access to the kitchen.
• There is a/are door(s) to access the kitchen.
• The door(s) open(s) away from you (push).
• The door(s) is/are not push pad activated.
• The door(s) is/are single width.
• The door has a closer and maybe difficult for some to open.
• The width of the door opening is 78cm.
• There is ample room for a wheelchair user to manoeuvre within the kitchen.
• The height of the work surfaces are 90cm (2ft 11in).
• There is not a dual height refreshment counter.
• There is a work surface with a clear knee recess.
• There is not a height adjustable work surface.
• The type of flooring in this area is laminate.
• Vending machines are not available.
• Takeaway cups are not available.
• Drinking straws are not available.
• Lighting levels are moderate to good.

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• Comments View
  • There is a hand basin located within the kitchen at a height of 80cm with lever taps and no mixer.

You are on Standard Toilet(s) (Main Corridor). Skip to the next section.

Standard Toilet(s) (Main Corridor)

• Standard toilet facilities are available.

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• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located to the right on the main corridor.
  • The female toilet(s) is/are approximately 8m (8yd 2ft) from the main entrance.
  • There is step-free access into the female toilet(s).
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet with wall-mounted grab rails is available.
  • There is a lowered wash basin.
  • The height of the lowered wash basin is 80cm.
  • There are no vertical wall-mounted grab rails at the lowered wash basin.
  • The wash basin(s) tap type is lever.
  • There is not a flashing fire alarm beacon within the toilets.
  • Lighting levels are moderate to good.
  • There is a/are similar standard toilet(s) available.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located to the right on the main corridor.
  • The male toilet(s) is/are approximately 12m (13yd 4in) from the main entrance.
  • There is step-free access into the male toilet(s).
  • There is pictorial signage on or near the toilet door.
  • There is not a lowered urinal.
  • An ambulant toilet with wall-mounted grab rails is available.
  • There is a lowered wash basin.
  • The height of the lowered wash basin is 80cm.
  • There are no vertical wall-mounted grab rails at the lowered wash basin.
  • The wash basin(s) tap type is lever.
  • There is not a flashing fire alarm beacon within the toilets.
  • Lighting levels are moderate to good.
  • There is a/are similar standard toilet(s) available.

You are on Changing Places. Skip to the next section.

Changing Places

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• Location and Access View
  • The facility is located on the main corridor.
  • The facility is approximately 15m (16yd 1ft) from the main entrance.
  • The facility is in addition to standard and accessible toilets.
  • The facility is not located close to other managed facilities (e.g. reception or service counter).
  • There is level access into the facility.
  • The facility surveyed is for the sole use of disabled people.
  • The colour contrast between the external door and wall is high.
  • The colour contrast between the internal door and wall is high.
  • You do not need a key for the facility.
  • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
  • The door opens inwards.
  • The door is light.
  • The door is locked by a sliding bolt.
  • The door does not have a horizontal grab rail.
  • The width of the door is 86cm (2ft 10in).
  • The dimensions of the facility are 300cm x 410cm .
  • The ceiling height is at a minimum of 2.4m.
  • There is not a clear 200cm x 180cm manoeuvring space in the facility.
  • The facility has a non-slip floor.
  • The colour contrast between the walls and floor is medium.
• Changing Bench and Hoist Details View
  • The facility changing bench is free standing.
  • The facility changing bench height is adjustable.
  • The length of the facility changing bench is 200cm (6ft 7in).
  • The facility hoist is mobile.
• Shower Details View
  • There is a shower unit with a detachable shower head.
  • The shower head is height adjustable.
  • The adjustable shower head can be placed between 120cm and 140cm when mounted.
  • There is no seat for the shower.
  • There is not a vertical grab rail for the shower.
• Other Facilities View
  • A privacy screen is available.
  • The type of wash basin is fixed.
  • The height of the wash basin is 85cm.
  • The wash basin tap type is lever.
  • There is not a mixer tap.
  • Wall mounted grab rails are not available at the wash basin.
  • There is not a soap dispenser.
  • Wide tear off paper roll is not available.
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser is not at the recommended height of 80cm-100cm.
  • The height of the towel dispenser is 120cm.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is a/are female sanitary and general domestic waste disposal units.
  • There is an emergency alarm for the facility.
  • There is a coat hook.
  • The height of the coat hook is 160cm from the floor.
  • There is not a flashing fire alarm beacon within the toilet.
  • The lighting levels are good.
• Comments View
  • There is also an overhead motorised hoist that covers the length of the facility.
  • The alarm within the facility is a push button at a height of 155cm.

You are on Day Room (Lounge). Skip to the next section.

Day Room (Lounge)

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• Access View
  • Lounge is located at the far end of the main corridor.
  • There is not wayfinding signage on route to the room(s).
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) away from you (push).
  • The door(s) for the room(s) is/are not push pad activated.
  • The door(s) is/are single.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door has a closer and maybe difficult for some to open.
  • Light switches are between 75cm and 120cm (4ft) from floor level.
  • There is not a hearing assistance system for the room(s).
  • This room has a television, a games area and a lounge area.
  • There is not a visual fire alarm beacon in the room(s).
  • Furniture in the day room includes; armchairs.
  • The clear floor space beneath tables in the room(s) is 70cm.
  • There is not sufficient space for a wheelchair user to turn within the room.
  • Furniture can be reconfigured to allow a turning space for wheelchair users.
  • The type of flooring in the room(s) is carpet.
  • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are moderate to good.

You are on Sensory Room. Skip to the next section.

Sensory Room

• The sensory room is located on the main corridor, opposite the changing places room.
• There is step free access into the sensory room.
• The width of the door opening is 85cm.
• The door has a closer and maybe difficult for some to open.
• The room does not have an unobstructed minimum turning space of 150cm x 150cm.
• Within the sensory room there are several padded armchairs, an overhead light projector with rotating glistening ball, and assorted textured surfaces and mirrors.

You are on Room(s) (Art Room). Skip to the next section.

Room(s) (Art Room)

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• Access View
  • The room surveyed was Art Room.
  • Art Room is located on the main corridor, opposite the male standard toilets.
  • There is not wayfinding signage on route to the room(s).
  • Signage for the room(s) is not available in upper and lower case lettering, that is clearly visible.
  • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The colour contrast between the external door and wall is high.
  • The colour contrast between the internal door and wall is high.
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) away from you (push).
  • The door(s) for the room(s) is/are not push pad activated.
  • The door(s) is/are single.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door has a closer and maybe difficult for some to open.
  • Light switches are between 75cm and 120cm (4ft) from floor level.
  • There is not a hearing assistance system for the room(s).
  • There is not a visual fire alarm beacon in the room(s).
  • There is some fixed furniture within the room(s).
  • The clear floor space beneath tables in the room(s) ranges between 65cm and 90cm.
  • There is not sufficient space for a wheelchair user to turn within the room.
  • Furniture can be reconfigured to allow a turning space for wheelchair users.
  • A height adjustable table/bench is not available.
  • There is a/are chair(s) with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is laminate.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The colour contrast between the walls and floor is low.
  • The lighting levels are moderate to good.
• Comments View
  • There is a worktop and sink within the room at a height of 90cm.
    The sink has lever taps with no mixer.
    There is a storage room attached with no door but an opening width of 85cm.

You are on Standard Toilet(s) (Art Room). Skip to the next section.

Standard Toilet(s) (Art Room)

• Standard toilet facilities are available.

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• Access to Standard Shared Toilet(s) View
  • The shared toilets that were surveyed are located within the Art Room.
  • The shared toilet(s) is/are approximately 20m (21yd 2ft) from the main entrance.
  • There is step-free access into the shared toilet(s).
  • There is no signage on or near the toilet door.
  • An ambulant toilet with wall-mounted grab rails is available.
  • There is a lowered wash basin.
  • The height of the lowered wash basin is 80cm.
  • There are no vertical wall-mounted grab rails at the lowered wash basin.
  • The wash basin(s) tap type is lever.
  • There is not a flashing fire alarm beacon within the toilet(s).
  • Lighting levels are moderate to good.
  • There is a/are similar standard toilet(s) available.

You are on Room(s) (Main Hall). Skip to the next section.

Room(s) (Main Hall)

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• Access View
  • The room surveyed was Main Hall.
  • Main Hall is located at the right corner of the main corridor.
  • There is not wayfinding signage on route to the room(s).
  • Signage for the room(s) is not available in upper and lower case lettering, that is clearly visible.
  • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The colour contrast between the external door and wall is high.
  • The colour contrast between the internal door and wall is high.
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) towards you (pull).
  • The door(s) for the room(s) is/are not push pad activated.
  • The door(s) is/are double (with one leaf locked).
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door has a closer and maybe difficult for some to open.
  • Light switches are between 75cm and 120cm (4ft) from floor level.
  • There is not a hearing assistance system for the room(s).
  • There is not a visual fire alarm beacon in the room(s).
  • There is not fixed furniture within the room(s).
  • The clear floor space beneath tables in the room(s) ranges between 50cm and 70cm.
  • There is not sufficient space for a wheelchair user to turn within the room.
  • Furniture can be reconfigured to allow a turning space for wheelchair users.
  • A height adjustable table/bench is not available.
  • There are some chairs with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is laminate.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are moderate to good.
• Comments View
  • This room is also the dining room.

You are on Ramp(s) or Slope(s) (Main Hall). Skip to the next section.

Ramp(s) or Slope(s) (Main Hall)

• There is a ramp/slope located at the left side of the main hall.
• The ramp/slope is used to access the quiet space, which is an area with soft furnishings.
• The gradient of the ramp/slope is steep.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• There is a/are handrail(s) at the ramp.
• The handrail(s) is/are on both sides.
• The width of the ramp/slope is 100cm (3ft 3in).
• The lighting levels at the ramp/slope are good.

You are on Outside Access (Garden Entrance). Skip to the next section.

Outside Access (Garden Entrance)

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• Entrance View
  • This information is for the entrance located on the left side of the main hall.
  • The entrance area/door is clearly signed.
  • This entrance sign says 'Fire Exit'.
  • There is step-free access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are light.
  • The width of the door opening is 80cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

You are on Garden. Skip to the next section.

Garden

• At the right side of the venue there is the garden area.
• This area has bench seating with armrests at either end.
• There are concrete and gravel/earth pathways.
• There are some very easy slopes in the garden and no play equipment.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• There is not an/are not accessible toilet(s) for public use.