Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Bush House - Arcade

Strand Campus, Aldwych, London, WC2B 6AN

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Summary

Getting Here

Useful Information

Building Parking

  • The building does not have its own dedicated parking.

Building Parking (Staff and Blue Badge Car Park)

  • The building does have its own dedicated parking.
  • Building Car Park View
    • The car park can be used by permit holders and Blue Badge holders.
    • There are no parking charges that apply on the day.
    • The car park is located to the left of the building.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • Designated Blue Badge parking bays are available.
    • There is/are 1 designated parking bay(s) within the car park.
    • The Blue Badge bay(s) is/are clearly marked.
    • The dimensions of the designated parking bay(s) are 240cm x 500cm.
    • The Blue Badge parking bays have a marked zone to both sides but not at the rear.
    • The marked zone is 125cm wide.
    • The dimensions of the designated bays do not vary in size.
    • Parking spaces for Blue Badge holders do need to be booked in advance.
    • The nearest designated bay is 10m (10yd 2ft) from the car park entrance.
    • The route from the car park to the building is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are uneven surfaces.
    • The car park surface is tarmac.

Outside Access (The Strand Entrance)

  • Entrance View
    • This information is for the entrance located on The Strand.
    • This entrance gives access to Bush House Arcade.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Bush House Arcade'.
    • There is ramped/sloped or stepped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • A key card is required for access at this entrance.
    • The height of the key card reader is 120cm.
    • The main door(s) open(s) automatically (away from you).
    • There is a push pad/button to enter and exit the main automatic doors.
    • The entry push pad or push button is 105cm from floor level.
    • The exit push pad or push button is 101cm from floor level.
    • The door(s) is/are single width.
    • The width of the door opening is 88cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is also a revolving door next to this one.
  • Ramp/Slope View
    • The ramp/slope is located in front of the doors.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on the left going up the ramp.
    • The width of the ramp/slope is 131cm (4ft 4in).
    • The ramp/slope does not bypass the step(s).
    • There is an additional ramp on either side of the entrance area with a handrail on the left or right going up. The ramp is slight and 125cm wide. These ramps bypass the 2 steps leading up to the entrance door.
  • Step(s) View
    • The step(s) is/are located in front of the entrance.
    • There is/are 2 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are not between the recommended 15cm and 18cm.
    • The height of the step(s) is/are 10cm.
    • The depth of the step(s) is/are between 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides of the step(s).
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.

Entrance (Bush House - Arcade)

  • Entrance View
    • This information is for the entrance located on floor 0 of Bush House.
    • This entrance gives access to the Arcade.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'BH(S)0 - Arcade Café - The Union Shop - Arcade Cultural Quarter'.
    • There is step-free access at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 152cm.
    • There are security barriers at this entrance.
    • The minimum width between the security barriers is 56cm.
    • The width of the wider security barriers is 104cm.
    • A key card is required to pass through the security barriers.
    • The height of the key card reader is 90cm.

Inside Access

  • Access and Circulation View
    • There is step-free access throughout the building.
    • The type of flooring is vinyl and wood.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • There is high visual contrast between the walls and floor.
    • The lighting levels are varied.
  • Signage View
    • Wayfinding signage is not provided.
  • Safe Place(s) View
    • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • Audio View
    • There is not a hearing assistance system.

Opening Times (The Arcade Café)

  • Monday 08:30 - 17:00.
  • Tuesday 08:30 - 17:00.
  • Wednesday 08:30 - 17:00.
  • Thursday 08:30 - 17:00.
  • Friday 08:30 - 17:00.
  • Saturday Closed.
  • Sunday Closed.

Eating and Drinking (The Arcade Café)

  • Location and Access View
    • The following information is for the café.
    • The café is located on Floor 0 of Bush House - Central Block.
    • There is step-free access to the café.
  • Service and Menus View
    • Tables cannot be booked in advance.
    • There is a counter where food and drink can be ordered.
    • Staff can bring food and/or drinks to tables.
    • Menu types include; menu boards.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is hot and cold meals and snacks.
    • Takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does not play background music.
    • There is not a hearing assistance system.
  • Service Counter(s) View
    • The height of the counter is 90cm.
    • There is a moveable card machine available for payment.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The majority of tables are accessible to wheelchair users.
    • The standard height for the underside of dining tables is 73cm.
    • No tables are permanently fixed.
    • No chairs are permanently fixed.
    • All chairs have armrests on both sides.
    • The type of flooring in this area is vinyl and wood.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are good.

Opening Times (The Union Shop)

  • Monday 10:30 - 17:30.
  • Tuesday 10:30 - 17:30.
  • Wednesday 10:30 - 17:30.
  • Thursday 10:30 - 17:30.
  • Friday 10:30 - 17:30.
  • Saturday Closed.
  • Sunday Closed.

The Union Shop

  • There is an entrance door into the shop from the Arcade, shown in photograph 2, which is a single, heavy, manual door 78cm wide and opens away from you as you enter.
  • There is another entrance door from the Arcade Café, shown in photograph 3, which is a single, heavy, manual door that is 105cm wide and permanently held open.
  • There is an additional entrance into the shop from the Strand, shown in photograph 4, which is a single, heavy manual door that is 86cm wide and opens away from you as you enter. This entrance has 1 deep step with no handrails, directly in front of the entrance.
  • The shop till counter is 109cm high with a lowered section of 75cm.
  • There is a fixed hearing loop which is always on at this counter.
  • There is even and level access throughout the shop.

Toilet with Adaptations

  • There is not an/are not accessible toilet(s) available.
  • The nearest accessible toilet(s) is/are located on floor 0 of Bush House - Central Block.

Standard Toilet(s)

  • Standard toilet facilities are not available.
  • The nearest standard toilet(s) is/are located on Floor 0 of Bush House - Central Block.