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Nuclear Medicine

Kingston Hospital NHS Foundation Trust, Galsworthy Road, Kingston Upon Thames, Surrey, KT2 7QB

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Access Guide

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Getting To The Hospital

  • By Road View
    • The postcode for SAT-NAV users is KT2 7QB.
      Kingston Hospital is located to the east of the town centre.
      Kingston Hospital can be easily accessed from the A3, via Kingston Hill (A308) or Coombe Lane West.
    • Parking at the hospital is very limited, so where possible, it is recommended that you travel by public transport.
      Car parks 1 to 3 are located at the front of the site, off Galsworthy Road
      There are Blue Badge bays available in all car parks, except Car Park 2.
  • By Bus View
    • Kingston Hospital is served by a number of bus stops, such as Kingston Hospital Forecourt – routes K2 and K4, Galsworthy Road – routes K3, 57, 213 and N213, Coombe Road – routes K2, K3, K4, K5 and Kingston Hill – routes 57, 85, 213, N213.
    • There is an onsite bus stop.
    • The main on-site bus stop is located in front of the Sir William Rous Unit, off of Galsworthy Road.
    • The bus stop is sheltered and has bench seating available. There is limited space for a wheelchair user.
    • The route from the main on-site bus stop to the main entrance is approximately 75 metres.
      The route has slight slopes/ramps on approach and there is a zebra crossing with tactile paving on both sides.
  • By Train View
    • The nearest station to Kingston Hospital is Norbiton, approximately 0.2 miles (4 minute walk) away via Coombe Road or Wolverton Avenue.
      Norbiton Station is served by South Western Railway.
  • Useful Links View

Getting Help and Assistance

  • To see the hospital map please click here (opens new tab).
  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located on level 2 of the Bernard Meade Wing.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 020 8934 3993.
  • The email address for the Patient Advice and Liaison Service (PALS) is khft.pals@nhs.net.
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found by the main hospital entrance.
  • Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, different languages on request and audio on request.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are available on request.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs.
  • To obtain mobility aids please contact the main reception.

Hospital Parking (Car Park 1 - Main Car Park)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located in front of the main entrance, off Galsworthy Road.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac and block paving.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 9 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 254cm x 460cm (8ft 4in x 15ft 1in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located immediately in front of the main hospital entrance.
    • There is a dropped kerb from the drop-off point.
    • The dropped kerb does have tactile paving.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located throughout the car park.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located inside the hospital building and close to the Blue Badge parking bays.
    • There is not a payment machine at a convenient height for wheelchair users.
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 25m (27yd 1ft) from the main entrance.
  • Comments View
    • Blue Badge holders must register their car registration to get free parking.

Getting To (Nuclear Medicine)

  • Nuclear Medicine is/are located on the ground floor / L3 of the Outpatients Department.
  • Access to Nuclear Medicine is via the Outpatients Department entrance.
  • Enter the hospital via the main outpatients entrance.
    Pass the reception on the left, turn left and proceed along the corridor passing Boots Pharmacy.
    Pass through a set of open double doors, a staircase to the right and another set of open double doors and the department will be on the left.
  • There is step free access to Nuclear Medicine.
  • Nuclear Medicine is approximately 37m from the Outpatients Department entrance.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

Outside Access (Main Entrance)

  • Entrance Details View
    • This information is for the entrance located to the right of the main hospital entrance.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 112cm (3ft 8in).
    • There is not a door release button when exiting.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 219cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 137cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • Ramp/Slope Details View
    • The ramp/slope is located in front of the first set of doors.
    • The ramp/slope gradient is slight.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.

Opening Times (Nuclear Medicine)

  • Monday 08:30 - 17:00.
  • Tuesday 08:30 - 17:00.
  • Wednesday 08:30 - 17:00.
  • Thursday 08:30 - 17:00.
  • Friday 08:30 - 17:00.
  • Saturday Closed.
  • Sunday Closed.

Department / Service (Nuclear Medicine)

  • Department / Service Access View
    • Nuclear Medicine is located on the ground floor / L3 of the Outpatients Department, in the left hand corridor.
    • There is a/are door(s) leading into the department/service.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are double width but one door is locked.
    • The door(s) may be difficult to open.
    • The width of the door opening is 66cm.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 120cm (3ft 11in).
    • There is not a door release button when exiting.
    • There is level access throughout the department/service.
    • There is clear signage on the department/service.
    • The type of flooring is vinyl/laminate.
    • There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
    • There is some flooring in the department/service which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • The department/service does not play background music.
    • The lighting levels are moderate to good.
  • Department / Service Facilities View
    • This department/service has; a waiting room/area, consultation rooms and accessible toilet facilities for everyone.
    • There are 2 consultation/treatment rooms in this department/service.
    • A hearing assistance system is not available in the department/service.
    • There are accessible toilet facilities within the department/service.
    • There are not standard toilet facilities within this department/service.
    • Standard toilet facilities are located to the left of the Radiology Reception in the main outpatients waiting area.

Waiting Room / Area

  • There is a waiting room / area.
  • The waiting room / area is approximately 1m from the department entrance.
  • There is level access into the waiting room / area.
  • There is not a/are not door(s) into the waiting room / area.
  • The type of flooring is vinyl/laminate.
  • There is a space for a wheelchair user to wait within the seating area.
  • Some chairs are permanently fixed.
  • Some chairs with armrests are available.
  • There is ample room for a wheelchair user to manoeuvre.
  • Announcements are in person.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are moderate to good.

Consultation / Treatment Room (Injection Room)

  • There is / are 2 consultation / treatment room(s) available.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width with an open extension leaf.
  • The door(s) may be difficult to open.
  • The width of the door opening is 125cm (4ft 1in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is not a bed / couch.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is/are height adjustable.
  • All chairs have armrests available.
  • Some tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • Lighting levels are moderate to good.
  • Comments View
    • There is a door release button to exit this room at a height of 112cm.

Imaging Room (Scanning Room)

  • This section describes the Scanning Room(s), located on the right hand side of the department.
  • There is / are 1 Scanning Room(s) available.
  • This room is not accessed via a changing room.
  • Imaging Room View
    • There is step free access into the imaging room.
    • The door opens inwards.
    • The door(s) is/are double width.
    • The door(s) may be difficult for some to open.
    • A member of staff is available to assist with opening the door if required.
    • The width of the door is 142cm.
    • There is sufficient space for a wheelchair user to manoeuvre within the imaging room.
    • The type of flooring is vinyl/laminate.
    • There is a bed / couch.
    • The bed / couch is adjustable.
    • There is no hoist available.
    • The room does not have background music playing.
    • There is not a red flashing fire alarm beacon within the imaging room.
    • The lighting levels in the imaging room are moderate to good.
    • There is a door release button at a height of 114cm to exit this room.

Standard Changing Cubicle / Room

  • The changing cubicle/room is located on the right hand side of the waiting area.
  • The changing cubicle/room is 2m from the waiting room/area.
  • There is step-free access to the changing cubicle/room.
  • The door(s) open(s) towards you (pull).
  • The door(s) for the room is/are not push pad activated.
  • The door(s) is/are single width.
  • The door(s) may be difficult for some to open.
  • The width of the door opening is 87cm.
  • The type of flooring in the room is vinyl/laminate.
  • There is sufficient space for a wheelchair user to manoeuvre within the cubicle/room.
  • There is bench seating and single seats with armrests.
  • There is a/are coat hook(s) available.
  • There is a/are coat hook(s) 170cm from the floor.
  • There is a functional emergency alarm, but the pull cord is out of reach (10cm+ from the floor).
  • The lighting levels are good.

Toilet with Adaptations (Left Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located on the left as you enter the department.
    • This accessible toilet is approximately 3m from the department entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is written text signage on or near the toilet door.
    • The contrast between the external door and wall is high.
    • The door opens inwards.
    • The door is easy to open.
    • The door is locked by a twist lock.
    • The width of the accessible toilet opening is 87cm (2ft 10in).
    • The contrast between the internal door and wall is high.
    • The door does not have a horizontal grab rail.
  • Toilet Features View
    • The dimensions of the accessible toilet are 143cm x 215cm (4ft 8in x 7ft 1in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are moderate to good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 70cm.
    • There is a flush, however it is not on the transfer side.
    • There is not a spatula type lever flush.
    • There is a push button flush.
    • There is a dropdown rail on the transfer side.
    • The visual contrast between the dropdown rail(s) and wall is high.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is high.
    • The contrast between the walls and floor is high.
    • There is an emergency alarm.
    • The emergency alarm is fully functional.
    • There is a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are clinical waste disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet has a backrest.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet seat colour contrast is high.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The contrast between the toilet roll holder and the wall is low.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 108cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 93cm (3ft 1in).
    • The contrast between the towel dispenser and the wall is low.
    • There is not a hand dryer.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • There is a flip down baby change table available.
    • The height of the baby change table is 74cm.

Location of Toilet/Changing Facilities

  • Accessible toilet facilities are located on level 3 by the Main Entrance, on level 2 of the Esher Wing and Kingston Surgical Centre, on levels 3 and 4 of the Kingston Surgical Centre and on levels 6 and 7 of the Esher Wing.
  • Shared standard toilet facilities are located on level 3 by the Main Entrance, level 2 of the Esher Wing and Kingston Surgical Centre and on level 5 of Esher Wing.
  • Female and male standard toilet facilities are located on levels 3 and 4 of Kingston Surgical Centre.
  • Parent and baby changing facilities are located within the accessible toilet on level 2 of the Kingston Surgical Centre, and within the accessible toilets on levels 6 and 7 of the Esher Wing.

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