Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Radiology and Ultrasound - Sir William Rous Unit

Kingston Hospital NHS Foundation Trust, Galsworthy Road, Kingston upon Thames, Surrey, KT2 7QB

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Getting To The Hospital

  • By Road View
    • The postcode for SAT-NAV users is KT2 7QB.
      Kingston Hospital is located to the east of the town centre.
      Kingston Hospital can be easily accessed from the A3, via Kingston Hill (A308) or Coombe Lane West.
    • Parking at the hospital is very limited, so where possible, it is recommended that you travel by public transport.
      Car parks 1 to 3 are located at the front of the site, off Galsworthy Road
      There are Blue Badge bays available in all car parks, except Car Park 2.
  • By Bus View
    • Kingston Hospital is served by a number of bus stops, such as Kingston Hospital Forecourt – routes K2 and K4, Galsworthy Road – routes K3, 57, 213 and N213, Coombe Road – routes K2, K3, K4, K5 and Kingston Hill – routes 57, 85, 213, N213.
    • There is an onsite bus stop.
    • The main on-site bus stop is located in front of the Sir William Rous Unit, off of Galsworthy Road.
    • The bus stop is sheltered and has bench seating available. There is limited space for a wheelchair user.
    • The route from the main on-site bus stop to the main entrance is approximately 75 metres.
      The route has slight slopes/ramps on approach and there is a zebra crossing with tactile paving on both sides.
  • By Train View
    • The nearest station to Kingston Hospital is Norbiton, approximately 0.2 miles (4 minute walk) away via Coombe Road or Wolverton Avenue.
      Norbiton Station is served by South Western Railway.
  • Useful Links View

Getting Help and Assistance

  • To see the hospital map please click here (opens new tab).
  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located on level 2 of the Bernard Meade Wing.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 020 8934 3993.
  • The email address for the Patient Advice and Liaison Service (PALS) is khft.pals@nhs.net.
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found by the main hospital entrance.
  • Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, different languages on request and audio on request.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are available on request.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs.
  • To obtain mobility aids please contact the main reception.

Hospital Parking (Car Park 1 - Main Car Park)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located in front of the main entrance, off Galsworthy Road.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac and block paving.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 9 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 254cm x 460cm (8ft 4in x 15ft 1in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located immediately in front of the main hospital entrance.
    • There is a dropped kerb from the drop-off point.
    • The dropped kerb does have tactile paving.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located throughout the car park.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located inside the hospital building and close to the Blue Badge parking bays.
    • There is not a payment machine at a convenient height for wheelchair users.
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 25m (27yd 1ft) from the main entrance.
  • Comments View
    • Blue Badge holders must register their car registration to get free parking.

Hospital Parking (Car Park 2 - DSU and Maternity Car Park)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located in front of the Maternity and Day Surgery Unit.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is not a/are not Blue Badge parking bay(s) available.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located throughout the car park.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located outside the entrance to the maternity and day surgery unit.
    • There is not a payment machine at a convenient height for wheelchair users.
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is clearly visible from the car park.
  • Comments View
    • Blue Badge holders must register their car registration to get free parking.

Outside Access (Sir William Rous Unit Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the Sir William Rous Unit.
    • There is not a drop-off point at this entrance.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 138cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 97cm.

Reception (Outpatients and Radiology)

  • Reception View
    • The reception point is located straight ahead as you enter through the Sir William Rous Unit entrance.
    • The reception point is approximately 5m (5yd 1ft) from the Sir William Rous Unit entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are moderate to good.
    • The height of the reception counter is high (110cm+).
    • There is sufficient space to write or sign documents on the counter.
    • There is a low section of the counter (76cm or below) available.
    • There is sufficient space to write or sign documents on the low section of the counter.
    • The counter is staffed.
    • There is not a bell to attract attention.
    • There is a hearing assistance system.
    • The type of system is a portable loop.
    • The hearing assistance system is signed.
    • Staff are trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 19/11/2024.
    • The hearing assistance system was working at the time of testing.
    • There is a touch screen.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • The type of flooring is vinyl/laminate.
    • There is sufficient space for a wheelchair user to use the waiting area.
    • There is a mixture of seating with and without armrests.
    • No tables are permanently fixed.
    • The waiting room / area does have background music playing.
    • There is not a red flashing fire alarm beacon within the waiting room / area.
    • There is a television.
    • Subtitles are available.
    • Vending machines are available.
    • A water dispenser is available.
    • There is not a play area or toys/books for a child to play with.
    • There is space for an assistance dog to rest within the seating area.
    • Lighting levels are moderate to good.
  • Comments View
    • There are two self check-in screens to the right of the reception.

Getting To (Radiology and Ultrasound)

  • Radiology and Ultrasound is/are located on the ground floor of the Sir William Rous Unit.
  • Access to Radiology and Ultrasound is via the Sir William Rous Unit entrance.
  • Enter the Sir William Rous Unit and turn left.
    Cross the Outpatients and Radiology waiting area, and Radiology and Ultrasound is straight ahead.
  • There is step free access to Radiology and Ultrasound.
  • Radiology and Ultrasound is approximately 15m from the Sir William Rous Unit entrance.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

Department / Service (Radiology and Ultrasound)

  • Department / Service Access View
    • Radiology and Ultrasound is located on the ground floor of the Sir William Rous Unit, to the left and across the Outpatients and Radiology waiting area as you enter the building.
    • There is a/are door(s) leading into the department/service.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are single width with a locked extension leaf.
    • The door(s) may be difficult to open.
    • The width of the door opening is 86cm.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • There is level access throughout the department/service.
    • Staff can provide assistance with using any manual doors within the department/service.
    • There is clear signage on the department/service.
    • The type of flooring is vinyl/laminate.
    • There is flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
    • There is some flooring in the department/service which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • The department/service does play background music.
    • The lighting levels are moderate to good.
  • Department / Service Facilities View
    • This department/service has; a main reception, a waiting room/area, a sub waiting area, consultation rooms, accessible toilet facilities for everyone and standard toilet facilities.
    • There are 4 consultation/treatment rooms in this department/service.
    • A hearing assistance system is not available in the department/service.
    • A mobile hoist is not available on the department/service.
    • There are accessible toilet facilities within the department/service.
    • There are standard toilet facilities within this department/service.

Opening Times (Radiology and Ultrasound)

  • Access is by appointment only.

Waiting Room / Area (Sub Waiting Room)

  • There is a waiting room / area.
  • The waiting room / area is approximately 14m from the department entrance.
  • There is level access into the waiting room / area.
  • There is not a/are not door(s) into the waiting room / area.
  • The type of flooring is vinyl/laminate.
  • There is a space for a wheelchair user to wait within the seating area.
  • No chairs are permanently fixed.
  • All chairs have armrests.
  • No tables are permanently fixed.
  • The surface height of the highest table is 39cm.
  • The tables do not contrast visually with the floor.
  • There is ample room for a wheelchair user to manoeuvre.
  • Announcements are in person.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are moderate to good.

Standard Changing Cubicle / Room

  • The changing cubicle/room is located along the department corridor, opposite the waiting area.
  • The changing cubicle/room is 15m from the waiting room/area.
  • There is step-free access to the changing cubicle/room.
  • The door(s) open(s) away from you (push).
  • The door(s) for the room is/are not push pad activated.
  • The door(s) is/are single width.
  • The door(s) is/are easy to open.
  • The width of the door opening is 66cm.
  • The type of flooring in the room is vinyl/laminate.
  • There is not sufficient space for a wheelchair user to manoeuvre within the cubicle/room.
  • There is a bench seating in the cubicle/room.
  • There is a/are coat hook(s) available.
  • There is a/are coat hook(s) 148cm from the floor.
  • There is a functional emergency alarm in the cubicle/room.
  • The lighting levels are moderate to good.

Room / Area (Quiet Room)

  • There is / are 1 room(s) / area(s) available.
  • The room / area is approximately 16m from the department entrance.
  • There is level access to the room / area.
  • There is a/are door(s) into the room / area.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 86cm (2ft 10in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is not a bed / couch.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not height adjustable.
  • All chairs have armrests available.
  • No tables are permanently fixed.
  • There is a hearing assistance system.
  • The room / area does not have background music playing.
  • There is a red flashing fire alarm beacon within the room / area.
  • Lighting levels are moderate to good.

Imaging Room (Mammography 2)

  • This section describes the Mammography Room(s), located along the department corridor.
  • There is / are 2 Mammography Room(s) available.
  • The name / number of the room surveyed was; Mammography 2.
  • This room is not accessed via a changing room.
  • Imaging Room View
    • There is step free access into the imaging room.
    • The imaging room is approximately 20m from the reception.
    • The imaging room is approximately 14m from the sub waiting area.
    • The door opens inwards.
    • The door is not push pad activated.
    • The door(s) is/are single width.
    • The door(s) has/have a closer and maybe difficult for some to open.
    • A member of staff is available to assist with opening the door if required.
    • The width of the door is 86cm.
    • There is sufficient space for a wheelchair user to manoeuvre within the imaging room.
    • The type of flooring is vinyl/laminate.
    • There is not a bed / couch.
    • The room does not have background music playing.
    • There is a red flashing fire alarm beacon within the imaging room.
    • The lighting levels in the imaging room are adjustable.

Imaging Room (Ultrasound)

  • This section describes the Ultrasound Room(s), located along the department corridor.
  • There is / are 2 Ultrasound Room(s) available.
  • The name / number of the room surveyed was; Ultrasound.
  • This room is not accessed via a changing room.
  • Imaging Room View
    • There is step free access into the imaging room.
    • The imaging room is approximately 18m from the reception.
    • The imaging room is approximately 6m from the sub waiting area.
    • The door opens inwards.
    • The door is not push pad activated.
    • The door(s) is/are single width.
    • The door(s) has/have a closer and maybe difficult for some to open.
    • A member of staff is available to assist with opening the door if required.
    • The width of the door is 86cm.
    • There is sufficient space for a wheelchair user to manoeuvre within the imaging room.
    • The type of flooring is vinyl/laminate.
    • There is a bed / couch.
    • The bed / couch is adjustable.
    • There is no hoist available.
    • The room does not have background music playing.
    • There is a red flashing fire alarm beacon within the imaging room.
    • The lighting levels in the imaging room are adjustable.

Location of Toilet/Changing Facilities

  • Accessible toilet facilities are located on level 3 by the Main Entrance, on level 2 of the Esher Wing and Kingston Surgical Centre, on levels 3 and 4 of the Kingston Surgical Centre and on levels 6 and 7 of the Esher Wing.
  • Shared standard toilet facilities are located on level 3 by the Main Entrance, level 2 of the Esher Wing and Kingston Surgical Centre and on level 5 of Esher Wing.
  • Female and male standard toilet facilities are located on levels 3 and 4 of Kingston Surgical Centre.
  • Parent and baby changing facilities are located within the accessible toilet on level 2 of the Kingston Surgical Centre, and within the accessible toilets on levels 6 and 7 of the Esher Wing.

Related Access Guides