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Eat Central - Kenry House

Kenry House, Kingston Hill Campus, Kingston upon Thames, Surrey, KT2 7LB

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Access Guide

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Introduction

  • Services / facilities within the building include the Eat Central restaurant, and 'quick eats' shop including a Costa Coffee kiosk.
  • Eat Central is located on the lower ground floor of Kenry House.
    Refer to the link below for the access guide for Henry House for details about step-free access from within Kenry House.
  • Kenry House link (new tab) - click here.

Getting Here

Useful Information

Outside Access (South Side - Lower Ground Floor and Eat Central Entrance)

  • Entrance View
    • This information is for the entrance located on the south side of the building, to the left.
    • There is ramped/sloped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are push pad activated.
    • The door(s) is / are double.
    • The width of the door opening is 168cm (5ft 6in).
    • There is a small lip on the threshold of the entrance, with a height of less than 2cm.
  • Ramp/Slope View
    • There is a ramp/slope at this entrance.
    • The ramp/slope is located in front of the entrance.
    • The ramp/slope gradient is steep.
    • The ramp is permanent.
    • There is not a level landing at the top of the ramp.
    • The ramp does have handrails.
    • The handrails are on the right going up the ramp.
  • Comments View
    • This entrance gives access to the lower ground floor of the building.

Entrance (Eat Central)

  • Entrance View
    • This information is for the entrance located on the lower ground floor of Kenry House.
    • There is step free access at this entrance.
    • The main door(s) open(s) automatically (away from you).
    • The automatic door(s) is / are push pad activated.
    • The door(s) is / are double.
    • The width of the door opening is 142cm (4ft 8in).
  • Comments View
    • The height of the external push pad is 102cm.
    • The height of the internal push pad is 90cm.

Opening Times (Eat Central)

  • Monday 10:30 - 15:00.
  • Tuesday 10:30 - 15:00.
  • Wednesday 10:30 - 15:00.
  • Thursday 10:30 - 15:00.
  • Friday 10:30 - 15:00.
  • Saturday Closed.
  • Sunday Closed.

Eating and Drinking (Eat Central)

  • The following information is for the restaurant.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • Some tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is 13m (14yd 8in) from the from the internal entrance to the restaurant and shop.
  • The distance between the floor and the highest table is 71cm (2ft 4in).
  • The standard height for tables is 71cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are not available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • Comments View
    • Menu types includes menu boards.
    • Staff can read menus to customers if requested.
    • The height of the service and payment counters is 91cm.
    • The height of the lowered payment counter is 85cm.
    • There is a moveable card machine available for payment.

Eating and Drinking (quick eats - Costa Coffee)

  • Location and Access View
    • The following information is for the food and drink kiosk.
    • The food and drink kiosk is located as part of the 'quick eats' shop service, on the right after the entrance to Eat Central.
    • There is step-free access to the food and drink kiosk.
  • Service and Menus View
    • Tables cannot be booked in advance.
    • There is a counter where food and drink can be ordered.
    • Staff can bring food and/or drinks to tables.
    • Menu types include; written wall menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is hot and cold drinks and snacks.
    • Takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does not play background music.
    • There is not a hearing assistance system.
    • The hearing assistance system is not signed.
  • Service Counter(s) View
    • The height of the counter is 91cm.
    • There is a moveable card machine available for payment.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The majority of tables are accessible to wheelchair users.
    • There are also coffee tables.
    • The surface height of the lowest table is 46cm.
    • No tables are permanently fixed.
    • No chairs are permanently fixed.
    • All chairs have armrests on both sides.
    • The type of flooring in this area is laminate.
    • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
    • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • The lighting levels are moderate to good.

quick eats - Shop

  • The shop is located on the right after the entrance to Eat Central.
  • There is step-free access throughout the shop.
  • The majority of aisle widths are not 150cm+.
  • The type of flooring is laminate.
  • There is high colour contrast between the walls and floor in all areas.
  • The lighting levels are good.
  • Music is not played.
  • The payment counter and self-service checkouts are located straight ahead and on the right after the entrance to the shop.
  • There are 2 self-service checkouts available.
  • There is a basket shelf at the self-service checkouts 76cm from the floor.
  • The height of the self-service checkout touchscreens is 117cm - 139cm.
  • The chip and pin machine at the self-service checkouts is 100cm from the floor.
  • There is a staffed checkout with a surface height 91cm from the floor.
  • There is a moveable card machine available for payment.

Toilet with Adaptations (Lower Ground Floor - Left Hand Transfer - KH L002)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located in the lower ground floor entrance lobby.
    • This accessible toilet is approximately 12m (13yd 4in) from the lower ground floor and Eat Central entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial and written text signage on or near the toilet door.
    • The visual contrast between the external door and wall is high.
    • The door opens outwards.
    • The door is easy to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet opening is 86cm (2ft 10in).
    • The contrast between the internal door and wall is low.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is high.
  • Toilet Features View
    • The dimensions of the accessible toilet are 185cm x 200cm (6ft 1in x 6ft 7in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 115cm (3ft 9in).
    • The transfer space is obstructed by a sanitary bin and a waste disposal bin.
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is high.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The visual contrast between the wall-mounted grab rail(s) and wall is high.
    • The contrast between the walls and floor is high.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary and general waste (with no lid) disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet has a cistern.
    • There is a lid attached to the toilet seat.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet seat visual contrast is low.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 104cm (3ft 5in).
    • The visual contrast between the toilet roll holder and the wall is low.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The visual contrast between the wash basin wall-mounted grab rail(s) and wall is high.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 110cm.
    • There is a towel dispenser.
    • The towel dispenser can be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 110cm.
    • The visual contrast between the towel dispenser and the wall is low.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 100cm (3ft 3in).
    • The visual contrast between the hand dryer and the wall is low.

Standard Toilet(s) (Lower Ground Floor)

  • Standard Toilet Surveyed View
    • A male standard toilet was surveyed.
    • The toilet surveyed is located on the lower ground floor, in the Food store foyer area.
    • There is a female standard toilet in the same location.
    • There is step free access to the standard toilet(s) surveyed from the entrance.
    • The standard toilet surveyed is approximately 14m from the South Side - lower ground floor and food store entrance.
    • There is not a/are not cubicle(s) suitable for ambulant disabled people in the standard toilet(s) surveyed.
    • Lighting levels in the standard toilet surveyed are good.
  • Comments View
    • The female toilet is located within the foyer and 8m from the main entrance.