Access Guide
Introduction
- Services / facilities within the building include a restaurant and a refectory.
- Both the Market Place and the Picton Room are located on the ground floor of the main building. For access information, please see the Penrhyn Road - Main Building Guide.
Location
- The venue is situated within the centre of the town or city.
- This venue is situated in Kingston upon Thames.
- The venue is not situated on a road which has a steep gradient.
- The nearest mainline station is Kingston.
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Comments
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- The Food Store and the Picton Room are located on the ground floor of the Main Building at Penrhyn Road Campus.
Outside Access (Eat Central)
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Entrance
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- This information is for the entrance located at the front of the main building, to the right of the main entrance.
- There is step free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- There is not a canopy or recess which provides weather protection at this entrance.
- The main door(s) open(s) automatically.
- The width of the door opening is 149cm (4ft 11in).
- There is a small lip on the threshold of the entrance, with a height of less than 2cm.
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Second Set of Doors
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- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is / are single (with a locked extension leaf).
- The door(s) may be difficult to open.
- The width of the door opening is 88cm (2ft 11in).
Entrance (Main Entrance)
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Entrance
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- This information is for the entrance located to the left of the Right Side Entrance of the Main Campus Building.
- There is step free access at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) is / are single.
- The door(s) may be difficult to open.
- The width of the door opening is 81cm (2ft 8in).
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Comments
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- The main double doors entrance was not in use during time of survey, so visitors need to use the alternate entrance.
- The main entrance on the right of the entrance surveyed is 155cm wide.
Eating and Drinking (Eat Central)
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Location and Access
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- The following information is for the restaurant.
- The restaurant is located in the rear of the venue.
- There is step-free access to the restaurant.
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Service and Menus
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- Tables cannot be booked in advance.
- There is a self service counter.
- Staff can bring food and/or drinks to tables.
- Menu types include; picture wall menus and menu boards.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is hot and cold meals and snacks.
- Takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available.
- This area does not play background music.
- There is not a hearing assistance system.
- There is not a portable card machine available for payment.
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Service Counter(s)
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- The height of the counter is 90cm.
- The height of the tray counter/rail is 90cm.
- The lighting levels are moderate to good.
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Self-Service Counter(s)
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- The height of the counter is 86cm.
- There is a moveable card machine available for payment.
- The lighting levels are moderate to good.
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Payment Counter
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- The height of the counter is 85cm.
- The height of the lowered section at the counter is 66cm.
- There is not a clear knee recess beneath the low/lowered section of the counter.
- The height of the tray counter/rail is 85cm.
- There is a moveable card machine available for payment.
- The lighting levels are moderate to good.
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Tables and Seating
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- There is ample room for a wheelchair user to manoeuvre.
- Staff can move furniture to make a table accessible to wheelchair users.
- The distance between the floor and the underside of the lowest dining table is 65cm.
- The distance between the floor and the underside of the highest dining table is 72cm.
- The standard height for the underside of dining tables is 75cm.
- There are also coffee tables, high tables, long tables, armchairs, sofas and bench seats.
- The surface height of the lowest table is 75cm.
- The surface height of the highest table is 79cm.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests on both sides.
- The type of flooring in this area is vinyl.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are moderate to good.
- The surface height and underside of the coffee table are 43cm and 45cm.
Counter (Fresh Costa)
- The desk is 7m (7yd 1ft) from the Eat Central Outside Access.
- To the left as you enter through the Eat Central Outside Access is located to the left as you enter Eat Central from the front of the building.
- The counter is clearly visible from the entrance.
- There is step free access to this counter.
- The lighting levels in this area are moderate to good.
- The reception counter is medium height (77cm - 109cm).
- There is a low section of the counter (76cm or below) available.
- There is not a clear knee recess beneath the low/lowered counter.
- The desk is staffed.
- There is not a hearing assistance system.
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Comments
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- The right side of the counter where customers would collect their drinks is 122cm high.
- The consumables counter with sugar and cutleries is 90cm high.
Inside Access (Eat Central)
- There is level access to the service.
- There is not a hearing assistance system.
- This venue does not play background music.
- The lighting levels are varied.
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Comments
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- The bins and cutlery counters are 90cm high.
Toilet with Adaptations
- Accessible toilet facilities are not available.
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Comments
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- The nearest toilet is located within the main building, directly Accessible Courtyard Entrance.
Standard Toilet(s)
- There are no standard toilets located within either Eat Central.
- The nearest toilet is located within the main building, directly Accessible Courtyard Entrance.
