Access Guide
Overview (Royal Preston Hospital)
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About
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- This is a general hospital with multiple services available.
- Facilities available in the venue include: WH Smith, Prestons, and Stock Shop.
- View information on opening times
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Preston Railway.
- The nearest bus station is Preston Bus Station.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There are three alternative entrances to the main hospital entrance. These are Green Street - east, Green Street - west and Burgundy Street - east entrances.
Green Street West has step free level access, whilst both Burgundy and Green Street - east have access via a ramp or steps. - There is step-free level access throughout, this may include the use of a lift.
- Access throughout may include doors permanently held open.
- Floors LG, G, 1, 2, 3, 4, and 5 can be accessed via a standard lift and stairs.
- A changing places facility is available.
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Getting Help and Assistance
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- There is seating available.
- There is a fixed hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair and walking aids.
- British Sign Language interpreters can be provided on request.
- Documents are available in the following formats: Braille (on request).
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: an ATM machine, a pay phone, phone charging points and Wi-Fi.
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Related Access Guides
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- View information on Parking at Royal Preston Hospital (opens new tab) .
- View information on Entrances at Royal Preston Hospital (opens new tab) .
- View information on Public Toilets at Royal Preston Hospital (opens new tab) .
- View information on Getting To and Getting around the Hospital (opens new tab) .
Parking (Car Park G - Standard and Blue Badge Parking)
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Car Park
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- The car park is located to the south of the hospital.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 15 designated Blue Badge parking bays available.
- The Blue Badge bays have faded markings.
- The surveyed Blue Badge parking bay dimensions are 230cm (width) x 430cm (depth).
- There is a marked zone to both sides but not at the rear.
- The width of the marked zone is 130cm.
- The nearest designated bay is 100m from the Green Street - east entrance.
- The most accessible route from the Blue Badge parking has step-free level access.
- There is a dropped kerb with tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- Clearly presented parking signs are available.
- Payment machines are located at the side of the car park.
- There is not a payment machine with controls at a suitable height for a wheelchair user.
- View information on parking policies/charges (opens new tab).
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Drop-off Point
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- There is not a designated drop-off point available.
Getting To (Chest Clinic)
- Chest Clinic is/are located on the ground floor, to the rear left of the hospital main building.
- Access to Chest Clinic is via the Avondale Unit entrance.
- Enter via the Avondale Unit entrance and turn right through the double doors.
Proceed to the end of the corridor through further sets of double doors and the entrance to Chest Clinic and Clinical Health Psychology Service is located straight ahead. - There is step free access to Chest Clinic.
- Chest Clinic is approximately 25m from the Avondale Unit.
- There is a/are manual, double door(s) which is/are easy to open between the Avondale Unit entrance and the department/service.
- There are resting areas along the route.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
Outside Access (Avondale Unit)
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Entrance Details
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- This information is for the entrance located at the front of the unit.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is a bell/buzzer.
- The height of the bell/buzzer is 133cm (4ft 4in).
- There is an intercom.
- The height of the intercom is 145cm (4ft 9in).
- There is not a hand sanitiser.
- There is not a door release button when exiting.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 153cm.
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Ramp/Slope Details
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- The ramp/slope is located in front of the entrance.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
Opening Times (Chest Clinic)
- Access is by appointment only.
Entrance (Chest Clinic/Clinical Health Psychology Service)
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Entrance Details
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- This information is for the entrance located at the end of the corridor, to the right as you enter via the Avondale Unit entrance.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- There is not a hand sanitiser.
- There is not a door release button when exiting.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 176cm.
Department / Service (Chest Clinic)
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Department / Service Access
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- Chest Clinic is located on the ground floor, to the rear left of the hospital main building.
- There is a/are door(s) leading into the department/service.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 166cm .
- There is not a bell/buzzer.
- There is not an intercom.
- There is not a hand sanitiser.
- There is not a door release button when exiting.
- There is level access throughout the department/service.
- There is clear signage on the department/service.
- The type of flooring is vinyl/laminate.
- There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
- The department/service does not play background music.
- The lighting levels are good.
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Department / Service Facilities
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- This department/service has; a waiting room/area, standard toilet facilities, a sub waiting area, a main reception, accessible toilet facilities for everyone, treatment rooms and consultation rooms.
- There are 8 consultation/treatment rooms in this department/service.
- A hearing assistance system is not available in the department/service.
- A mobile hoist is not available on the department/service.
- There are accessible toilet facilities within the department/service.
- There are standard toilet facilities within this department/service.
Reception (Main Reception)
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Reception
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- The reception point is located to the left as you enter the department.
- The reception point is approximately 3m (3yd 10in) from the department entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is high (110cm+) .
- There is not sufficient space to write or sign documents on the counter.
- There is a low section of the counter (76cm or below) available.
- There is not sufficient space to write or sign documents on the low section of the counter.
- The counter is staffed.
- There is not a bell to attract attention.
- There is not a hearing assistance system.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
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Reception Waiting Area
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- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- The type of flooring is vinyl/laminate.
- There is sufficient space for a wheelchair user to use the waiting area.
- There are seats with armrests on both sides.
- No tables are permanently fixed.
- The waiting room / area does have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are good.
Waiting Room / Area (Chest Clinic)
- There is a waiting room / area.
- The waiting room / area is approximately 21m from the department entrance.
- There is level access into the waiting room / area.
- There is a/are door(s) into the waiting room / area.
- The door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 178cm (5ft 10in).
- The type of flooring is vinyl/laminate.
- There is a space for a wheelchair user to wait within the seating area.
- No chairs are permanently fixed.
- Some chairs with armrests are available.
- No tables are permanently fixed.
- The surface height of the lowest table is 46cm.
- The tables do contrast visually with the floor.
- There is ample room for a wheelchair user to manoeuvre.
- Announcements are in person.
- The waiting room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are good.
Waiting Room / Area (X-Ray)
- There is a waiting room / area.
- The waiting room / area is approximately 13m from the department entrance.
- There is level access into the waiting room / area.
- There is not a/are not door(s) into the waiting room / area.
- The type of flooring is vinyl/laminate.
- There is not a space for a wheelchair user to wait within the seating area.
- All chairs are permanently fixed.
- Chairs with armrests are not available.
- No tables are permanently fixed.
- The surface height of the lowest table is 52cm.
- The tables do contrast visually with the floor.
- There is not ample room for a wheelchair user to manoeuvre.
- The manoeuvring space is obstructed by the table and seating.
- Announcements are in person.
- The waiting room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is not space for an assistance dog to rest within the seating area.
- Lighting levels are good.
Consultation / Treatment Room (Consulting 4)
- There is / are 7 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Room 4.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 77cm (2ft 6in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- A hoist is not available.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- All chairs have armrests available.
- No tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are good.
Imaging Room (X-Ray)
- This section describes the X-Ray Room(s), located to the left of the department.
- There is / are 1 X-Ray Room(s) available.
- The name / number of the room surveyed was; X-Ray.
- This room is accessed via a changing room.
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Changing Room
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- There is step free access into the changing room.
- The changing room is approximately 14m from the reception.
- The changing room is approximately 3m from the sub waiting area.
- The door opens outwards.
- The door(s) is/are single width.
- The door(s) is/are easy to open.
- A member of staff is available to assist with opening the door if required.
- The width of the door is 77cm (2ft 6in).
- The door is locked by a twist lock.
- The dimensions of the changing room are 124cm x 162cm.
- There is not sufficient space for a wheelchair user to manoeuvre within the changing room.
- The type of flooring is vinyl/laminate.
- There is an emergency alarm in the changing room.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is a bench seat in the changing room.
- The height of the chair from the floor is 50cm.
- There is not a/are not wall mounted rail(s) in the changing room.
- There is not a/are not dropdown rail(s) in the changing room.
- There is not a/are not mirror(s) in the changing room.
- There is a/are coat hook(s) available.
- There is a/are coat hook(s) in the changing room, 177cm from the floor.
- There is not a locker within the changing room.
- There is not a changing bench.
- There is not a red flashing fire alarm beacon.
- The lighting levels in the changing room are low to moderate.
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Imaging Room
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- There is step free access into the imaging room.
- The door opens inwards.
- The door(s) is/are single width with a locked extension leaf.
- The door(s) is/are easy to open.
- A member of staff is available to assist with opening the door if required.
- The width of the door is 77cm.
- There is sufficient space for a wheelchair user to manoeuvre within the imaging room.
- The type of flooring is vinyl/laminate.
- There is not a bed / couch.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the imaging room.
- The lighting levels in the imaging room are good.
Toilet with Adaptations (Left Hand Transfer)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located to the right of the main reception, on the corridor.
- This accessible toilet is approximately 13m from the main reception.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is written text, pictorial and dementia friendly signage on or near the toilet door.
- The contrast between the external door and wall is high.
- The door opens outwards.
- The door may be difficult to open.
- The door is locked by a twist lock.
- The width of the accessible toilet opening is 84cm.
- The contrast between the internal door and wall is high.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is high.
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Toilet Features
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- The dimensions of the accessible toilet are 153cm x 245cm.
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The height of the light switch/pull cord is 90cm from floor level.
- The lighting levels are moderate to good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 84cm.
- There is a flush, however it is not on the transfer side.
- There is not a spatula type lever flush.
- There is a lever flush.
- There is a dropdown rail on the transfer side.
- The visual contrast between the dropdown rail(s) and wall is low.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is low.
- The contrast between the walls and floor is high.
- There is an emergency alarm.
- The emergency alarm is fully functional.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are pedal bin disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 131cm from the floor.
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Additional Fixtures
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- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a shelf within the accessible toilet.
- The toilet has a cistern.
- There is a lid attached to the toilet seat.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet seat colour contrast is low.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 120cm (3ft 11in).
- The contrast between the toilet roll holder and the wall is low.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 79cm (2ft 7in).
- There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is low.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 105cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 115cm (3ft 9in).
- The contrast between the towel dispenser and the wall is low.
- There is a hand dryer.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 110cm (3ft 7in).
- The visual contrast between the hand dryer and the wall is low.
Standard Toilet(s)
- Standard toilet facilities are available.
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Toilet Facilities
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- The male toilet is located opposite the X-Ray imaging room.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 8m from the department entrance.
- There is pictorial signage on or near the toilet door.
- The visual contrast between the external toilet door(s) and wall(s) is high.
- The colour contrast between the internal toilet door(s) and wall(s) is high.
- The colour contrast between the walls and floor is high.
- Toilet seats do not have a high visual contrast.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 72cm.
- The wash basin(s) tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The wall fixed soap dispenser is located above the wash basin.
- Lighting levels are good.
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Toilet Facilities 2
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- The female toilet is located to the left as you enter the department.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 5m from the department entrance.
- There is pictorial signage on or near the toilet door.
- The visual contrast between the external toilet door(s) and wall(s) is high.
- The visual contrast between the internal toilet door(s) and wall(s) is high.
- The visual contrast between the walls and floor is high.
- Toilet seats do not have a high visual contrast.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 79cm.
- The wash basin(s) tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The wall fixed soap dispenser is located above the wash basin.
- Lighting levels are good.
Location of Toilet/Changing Facilities (Royal Preston Hospital Main Building)
- Changing Places facilities are located on the ground floor, on Blue Street between the Burgundy Street and Green Street junctions.
- Accessible toilet facilities are located on the ground floor on Yellow Street, just beyond the main entrance foyer between Blue Street and Main Outpatients, on the ground floor on Green Street between the Chaplaincy Centre and Charters Restaurant, and on the 4th floor of the Ward Block to the left as you exit the lift just before Wards 20 and 21.
- Female and male standard toilet facilities are located on the ground floor on Yellow Street, just beyond the main entrance foyer between Blue Street and Main Outpatients, on the ground floor on Green Street between the Chaplaincy Centre and Charters Restaurant, and on the first floor of the Ward Block opposite the lifts.
- Parent and baby changing facilities are located in the accessible toilet on the ground floor on Yellow Street, just beyond the main entrance foyer between Blue Street and Main Outpatients.
