Access Guide
Getting To (Emergency Department and Urgent Care Centre - Children)
- The most accessible route from Car Park B has a very easy slope, uneven surfaces, a dropped kerb with tactile paving, bollards and a pedestrian crossing.
- View further information about parking at the hospital (opens new tab)
- Access to the Emergency Department and Urgent Care Centre - Children is via the Emergency Department and Urgent Care Centre - Children entrance.
- There is not a drop-off point at this entrance.
- View further information about entrances (opens new tab)
- View information about accessible toilet facilities in public areas (opens new tab).
- View more information on getting to and around the hospital (opens new tab)
Parking (Car Park B - Standard and Blue Badge Parking)
-
Car Park
View
- The car park is located opposite the main entrance at the north of the hospital.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 15+ designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 230cm (width) x 480cm (depth).
- There is a marked zone to both sides but not at the rear.
- The width of the marked zone is 130cm.
- The nearest designated bay is 15m from the main entrance.
- The most accessible route from the Blue Badge parking has a very easy slope, uneven surfaces and bollards.
- There is a dropped kerb with tactile paving from the designated Blue Badge parking.
-
Charges and Restrictions
View
- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- Clearly presented parking signs are available.
- Payment machines are located close to the Blue Badge parking bays.
- There is not a payment machine with controls at a suitable height for a wheelchair user.
- View information on parking policies/charges (opens new tab).
-
Drop-off Point
View
- There is not a designated drop-off point available.
Entrance (Emergency Department and Urgent Care Centre - Children)
- This entrance is located at the northern side of the hospital site, opposite car park B.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double automatic doors at this entrance.
- The doors opens by sliding.
- There is a push pad at a height of 161cm.
- The width of the opening is 153cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- There is a second set of double automatic doors .
- The second set of doors open by sliding.
- The width of the opening is 185cm.
- The second set of doors have a low visual contrast.
Department / Service (Emergency Department and Urgent Care Centre - Children)
-
Location and Access
View
- The Emergency Department and Urgent Care Centre - Children is located at the northern side of the hospital site, opposite car park B.
- View information on opening times.
-
Getting Around
View
- There is step-free level access throughout.
- Access throughout may include manual doors and doors permanently held open.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- There is background noise in this area which varies depending on the time of day.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- Lighting levels were even at the time of the survey.
-
Facilities and Services
View
- There are 4 consultation/medical rooms available.
- Seating available in this area includes: chairs with armrests, chairs without armrests and benches.
- Furniture available in this area includes: tables.
- Some seating is fixed.
- There is not a hearing assistance system.
- The following facilities are available for patients: toilets with adaptations.
Toilet and Changing Facilities (Emergency Department and Urgent Care Centre - Children)
-
Toilet Facilities
View
- There are 2 toilets with adaptations.
- Toilets with adaptations are located on the far side of the reception area.
- The transfer space varies between left and right in the toilets with adaptations.
-
Changing Places and Changing Facilities
View
- Parent and baby changing facilities are located within the toilet with adaptations opposite the Children's Emergency department reception area (right hand transfer).
Reception (Children's Reception)
- The reception is located ahead as you enter the department.
- The distance from the Emergency Department and Urgent Care Centre - Children's entrance is 3m.
- There is step-free level access to reception.
- The height of the reception desk is 75cm.
- There is not a lowered section at the desk.
- The reception has patterned/distracting backgrounds.
- There is not a hearing assistance system.
- There is background noise in this area which varies depending on the time of day.
- Some flooring is shiny.
- Lighting levels were even at the time of the survey.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs without armrests and chairs with armrests.
- Furniture available in this area includes: tables.
- Some seating is fixed.
Consultation / Medical Room (Triage)
- There is 1 consultation/medical room available.
- The room surveyed was; Triage.
- The room is located along the left hand corridor, past reception.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a low visual contrast.
- The door opens by sliding.
- The width of the opening is 92cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests and chairs without armrests.
- Furniture available in the room includes: desks.
- Some furniture is fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Consultation / Medical Room (Children and Young People's Area - Room 3)
- There are 3 consultation/medical rooms available.
- The room surveyed was; Room 3.
- The room is located in the Children and Young People's area.
- The most accessible route to the room has manual doors and doors permanently held open.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- The height of the hand sanitiser is 122cm.
- There is a single manual door with a high visual contrast.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request .
- The door opens inwards.
- The width of the opening is 85cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor visual contrast varies between low and high.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 190cm.
- Seating available in the room includes: chairs with armrests and chairs without armrests.
- There is not a hearing assistance system.
- There may be background noise in this room.
- Lighting levels were even at the time of the survey.
Room (Quiet Room)
- The room is located in the Children and Young People's area.
- The distance from Emergency Department and Urgent Care Centre - Children's entrance is 12m.
- The most accessible route to the room has manual doors and doors permanently held open.
- There is no signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens both ways.
- The width of the opening is 73cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor visual contrast varies between low and high.
- Seating available in the room includes: sofas.
- There is not a hearing assistance system.
- There is background noise in this room which varies depending on the time of day.
- Lighting levels were even at the time of the survey.
- There are bean bags available in the room.
Seating Area (Children and Young People's Area - Sub Waiting Room)
- The sub waiting room is located in the Children and Young People's area.
- The most accessible route has step-free level access, manual doors and doors permanently held open.
- There is step-free level access into this area.
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Some flooring is shiny.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- Furniture available in this area includes: tables.
- Some chairs are fixed.
- The surface height of the tables is not suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Toilet with Adaptations (Baby Change - Right Hand Transfer)
-
Location and Access
View
- The toilet surveyed is located opposite the Children's Emergency department reception area.
- The distance from the Emergency Department and Urgent Care Centre - Children's entrance is 11m.
- The most accessible route to the toilet has step-free level access and doors permanently held open.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 86cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
-
Dimensions and Features
View
- The dimensions of the cubicle are 138cm (width) x 313cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 81cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 106cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 115cm from the floor.
- There is a wall mounted towel dispenser which can be reached when seated on the toilet.
- The towel dispenser has a medium visual contrast.
- The towel dispenser is 104cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is no mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin, a sanitary bin and a clinical waste bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 83cm.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
