Access Guide
Overview (Royal Preston Hospital)
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About
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- This is a general hospital with multiple services available.
- Facilities available in the venue include: WH Smith, Prestons, and Stock Shop.
- View information on opening times
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Preston Railway.
- The nearest bus station is Preston Bus Station.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There are three alternative entrances to the main hospital entrance. These are Green Street - east, Green Street - west and Burgundy Street - east entrances.
Green Street West has step free level access, whilst both Burgundy and Green Street - east have access via a ramp or steps. - There is step-free level access throughout, this may include the use of a lift.
- Access throughout may include doors permanently held open.
- Floors LG, G, 1, 2, 3, 4, and 5 can be accessed via a standard lift and stairs.
- A changing places facility is available.
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Getting Help and Assistance
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- There is seating available.
- There is a fixed hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair and walking aids.
- British Sign Language interpreters can be provided on request.
- Documents are available in the following formats: Braille (on request).
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: an ATM machine, a pay phone, phone charging points and Wi-Fi.
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Related Access Guides
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- View information on Parking at Royal Preston Hospital (opens new tab) .
- View information on Entrances at Royal Preston Hospital (opens new tab) .
- View information on Public Toilets at Royal Preston Hospital (opens new tab) .
- View information on Getting To and Getting around the Hospital (opens new tab) .
Parking (Car Park C - Blue Badge Parking)
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Car Park
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- The car park is located at the north of the hospital, next to Car Park B.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 15+ designated Blue Badge parking bays available.
- The Blue Badge bays have faded markings.
- The surveyed Blue Badge parking bay dimensions are 230cm (width) x 495cm (depth).
- There is a marked zone to both sides but not at the rear.
- The width of the marked zone is 130cm.
- The dimensions of the designated Blue Badge parking bays vary in size.
- The nearest designated bay is 30m from the main entrance.
- The most accessible route from the Blue Badge parking has step-free level access.
- There is a dropped kerb with tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for Blue Badge holders only.
- Parking is free for all users.
- Clearly presented parking signs are available.
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Drop-off Point
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- There is not a designated drop-off point available.
Getting To (Patient Experience and P.A.L.S. Team)
- The Patient Experience and P.A.L.S. Team is/are located on the ground floor, near the main entrance.
- Access to the Patient Experience and P.A.L.S. Team is via the main entrance.
- After coming through the main entrance turn immediately right and the door will be seen on the right.
- There is step free access to the Patient Experience and P.A.L.S. Team.
- The Patient Experience and P.A.L.S. Team is approximately 11m from the main entrance.
- There are resting areas along the route.
- Wayfinding signage is not provided.
- Dementia friendly signage is not provided.
- There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
Entrance (Main Entrance)
- This entrance is located at the front of the hospital opposite Sharoe Green Lane.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 115cm.
- There is a small lip on the threshold of the opening.
- The doors have a medium visual contrast.
- There is a second set of double automatic doors .
- The second set of doors open by sliding.
- The width of the opening is 111cm.
- The second set of doors have a medium visual contrast.
- There is step-free level access as you enter.
Opening Times (Patient Experience and P.A.L.S. Team)
- Monday 09:00 - 17:00.
- Tuesday 09:00 - 17:00.
- Wednesday 09:00 - 17:00.
- Thursday 09:00 - 17:00.
- Friday 09:00 - 17:00.
- Saturday Closed.
- Sunday Closed.
Department / Service (Patient Experience and P.A.L.S. Team)
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Department / Service Access
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- The Patient Experience and P.A.L.S. Team is located on the ground floor of the hospital, near the main entrance.
- There is a/are door(s) leading into the department/service.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are easy to open.
- The width of the door opening is 87cm.
- There is not a bell/buzzer.
- There is not an intercom.
- There is not a hand sanitiser.
- There is not a door release button when exiting.
- There is level access throughout the department/service.
- There is no clear signage on the department/service.
- The type of flooring is carpet.
- The department/service does not play background music.
- The lighting levels are good.
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Department / Service Facilities
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- This department/service has; a main reception and a consultation room.
- There are 1 consultation/treatment rooms in this department/service.
- A hearing assistance system is not available in the department/service.
- There are not accessible toilet facilities within the department/service.
- Accessible toilet facilities are located on the Yellow Street corridor.
- There are not standard toilet facilities within this department/service.
- Standard toilet facilities are located on the Yellow Street corridor.
Reception (Patient Experience and P.A.L.S. Team)
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Reception
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- The reception point is located immediately ahead as you enter.
- The reception point is approximately 4m (4yd 1ft) from the entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is medium height (77cm - 109cm).
- There is sufficient space to write or sign documents on the counter.
- There is not a low section of the counter (76cm or below) available.
- The counter is staffed.
- There is not a bell to attract attention.
- There is not a hearing assistance system.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
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Reception Waiting Area
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- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- The type of flooring is carpet.
- There is not sufficient space for a wheelchair user to use the waiting area.
- There are seats with armrests on both sides.
- All tables are permanently fixed.
- The waiting room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is not space for an assistance dog to rest within the seating area.
- Lighting levels are good.
Room / Area
- There is / are 1 room(s) / area(s) available.
- The room / area is approximately 3m from the department entrance.
- There is level access to the room / area.
- There is a/are door(s) into the room / area.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are easy to open.
- The width of the door opening is 87cm (2ft 10in).
- The type of flooring is carpet.
- There is not room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- All chairs have armrests available.
- Some tables are permanently fixed.
- There is not a hearing assistance system.
- The room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the room / area.
- Lighting levels are good.
Location of Toilet/Changing Facilities (Royal Preston Hospital Main Building)
- Changing Places facilities are located on the ground floor, on Blue Street between the Burgundy Street and Green Street junctions.
- Accessible toilet facilities are located on the ground floor on Yellow Street, just beyond the main entrance foyer between Blue Street and Main Outpatients, on the ground floor on Green Street between the Chaplaincy Centre and Charters Restaurant, and on the 4th floor of the Ward Block to the left as you exit the lift just before Wards 20 and 21.
- Female and male standard toilet facilities are located on the ground floor on Yellow Street, just beyond the main entrance foyer between Blue Street and Main Outpatients, on the ground floor on Green Street between the Chaplaincy Centre and Charters Restaurant, and on the first floor of the Ward Block opposite the lifts.
- Parent and baby changing facilities are located in the accessible toilet on the ground floor on Yellow Street, just beyond the main entrance foyer between Blue Street and Main Outpatients.