Access Guide
Overview (Royal Preston Hospital)
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About
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- This is a general hospital with multiple services available.
- Facilities available in the venue include: WH Smith, Prestons, and Stock Shop.
- View information on opening times
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Preston Railway.
- The nearest bus station is Preston Bus Station.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There are three alternative entrances to the main hospital entrance. These are Green Street - east, Green Street - west and Burgundy Street - east entrances.
Green Street West has step free level access, whilst both Burgundy and Green Street - east have access via a ramp or steps. - There is step-free level access throughout, this may include the use of a lift.
- Access throughout may include doors permanently held open.
- Floors LG, G, 1, 2, 3, 4, and 5 can be accessed via a standard lift and stairs.
- A changing places facility is available.
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Getting Help and Assistance
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- There is seating available.
- There is a fixed hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair and walking aids.
- British Sign Language interpreters can be provided on request.
- Documents are available in the following formats: Braille (on request).
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: an ATM machine, a pay phone, phone charging points and Wi-Fi.
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Related Access Guides
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- View information on Parking at Royal Preston Hospital (opens new tab) .
- View information on Entrances at Royal Preston Hospital (opens new tab) .
- View information on Public Toilets at Royal Preston Hospital (opens new tab) .
- View information on Getting To and Getting around the Hospital (opens new tab) .
Parking (Car Park A - Standard Parking)
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Car Park
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- The car park is located at the east side of the hospital.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are no designated Blue Badge parking bays available.
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Charges and Restrictions
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- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- Clearly presented parking signs are available.
- Payment machines are located at the front of the car park.
- There is a payment machine with controls at a suitable height for a wheelchair user.
- There is a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
- View information on parking policies/charges (opens new tab).
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Electric Vehicle Charging Points
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- There are 3 electric vehicle charging points.
- The dimensions of the surveyed electric vehicle charging bay are 230cm (width) x 390cm (depth).
- The controls are at a suitable height for a wheelchair user.
- The nozzle holster is at a suitable height for a wheelchair user.
- The charging points require tap and pay (contactless payment).
- There are no electric vehicle charging points designated for Blue Badge holders.
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Drop-off Point
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- There is not a designated drop-off point available.
Hospital Parking (Car Park L)
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Parking
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- The hospital does have a dedicated car park.
- The car parking facilities are for Blue Badge holders only.
- The car park is located in the area between the Rosemere Cancer Centre, Vanguard Eye Theatre, and Occupational Health, off West Drive.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked and signposted.
- There is/are 2 designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 225cm x 470cm (7ft 5in x 15ft 5in).
- There is a 120cm hatched zone around the Blue Badge parking bay(s).
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is a designated drop-off point.
- The drop-off point is located in front of Rosemere Cancer Centre.
- There is not a dropped kerb from the drop-off point.
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Paying
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- There are parking charges for the hospital car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located at the payment machines in the car park and throughout the car park.
- Payment signs are located at the front of the Rosemere Cancer Centre.
- Payment signs do make it clear if parking charges apply to Blue Badge holders.
- Parking is free for Blue Badge holders.
- Payment machines are located inside the hospital building and at the front of the car park.
- There is not a payment machine at a convenient height for wheelchair users.
- To see the hospital parking charges please click here (opens new tab).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are uneven surfaces.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 20m (21yd 2ft) from the Rosemere Cancer Centre main entrance.
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Comments
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- The drop off point is raised creating level access to the entrance from the drop off point.
- Payment can also be made via app.
- Blue Badge holders need to take the photo portion of their Blue Badge to the General Office in the main building to obtain a permit to park for free.
- This car park is also for the use of patient transport ambulances.
- The drop off point is raised creating level access to the entrance from the drop off point.
Hospital Parking (Car Park L - South 1)
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Parking
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- The hospital does have a dedicated car park.
- The car park is located at the rear right of the Rosemere Cancer Centre, off West Drive.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is not a/are not Blue Badge parking bay(s) available.
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Drop-off Point
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- There is not a designated drop-off point.
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Paying
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- There are parking charges for the hospital car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located throughout the car park.
- Payment signs do make it clear if parking charges apply to Blue Badge holders.
- Parking is free for Blue Badge holders.
- Payment machines are located inside the hospital building.
- There is not a payment machine at a convenient height for wheelchair users.
- To see the hospital parking charges please click here (opens new tab).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The hospital entrance is not clearly visible from the car park.
- The route from the car park to the hospital entrance is not clearly signposted.
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Comments
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- This car park is for the use of Renal Dialysis and Rosemere Cancer Centre patients only.
- Payment can also be made via app.
- Blue Badge holders need to take the photo portion of their Blue Badge to the General Office in the main building to obtain a permit to park for free.
- This car park is for the use of Renal Dialysis and Rosemere Cancer Centre patients only.
Hospital Parking (Car Park L - South 2)
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Parking
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- The hospital does have a dedicated car park.
- The car park is located at the rear left of Rosemere Cancer Centre, off Central Drive.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is not a/are not Blue Badge parking bay(s) available.
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Drop-off Point
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- There is not a designated drop-off point.
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Paying
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- There are parking charges for the hospital car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located throughout the car park.
- Payment signs do make it clear if parking charges apply to Blue Badge holders.
- Parking is free for Blue Badge holders.
- Payment machines are located inside the hospital building.
- There is not a payment machine at a convenient height for wheelchair users.
- To see the hospital parking charges please click here (opens new tab).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The hospital entrance is not clearly visible from the car park.
- The route from the car park to the hospital entrance is not clearly signposted.
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Comments
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- Payment can also be made via app.
- Blue Badge holders need to take the photo portion of their Blue Badge to the General Office in the main building to obtain a permit to park for free.
- Payment can also be made via app.
Outside Access (Main Entrance)
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Entrance Details
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- This information is for the entrance located at the front of the building, off West Drive.
- The entrance area/door is clearly signed.
- There is step free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There are bollards outside this entrance.
- The minimum width between the bollards/wall is 216cm.
- The bollard(s) has/have a high visual contrast to prevent them being hazardous to visually impaired people.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- There is not a bell/buzzer.
- There is not an intercom.
- There is a hand sanitiser.
- The height of the hand sanitiser is 128cm (4ft 2in).
- There is not a door release button when exiting.
- Standard manual wheelchairs are available for people to borrow at this entrance.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 168cm.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 168cm.
Entrance (Main Building Grey Street Internal Entrance)
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Entrance Details
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- This information is for the entrance located on the lower ground floor of the main building, on Grey Street.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- There is a hand sanitiser.
- The height of the hand sanitiser is 127cm (4ft 2in).
- There is not a door release button when exiting.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 174cm.
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Comments
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- This entrance provides alternative access to Rosemere Cancer Centre from the main building.
Reception (Main Reception)
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Reception
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- The reception point is located to the right as you enter from the main entrance.
- The reception point is approximately 8m (8yd 2ft) from the main entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is high (110cm+) .
- There is sufficient space to write or sign documents on the counter.
- There is a low section of the counter (76cm or below) available.
- There is not sufficient space to write or sign documents on the low section of the counter.
- The counter is staffed.
- There is not a hearing assistance system.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
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Reception Waiting Area
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- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- The type of flooring is vinyl/laminate.
- There is sufficient space for a wheelchair user to use the waiting area.
- There is bench seating and single seats with armrests.
- No tables are permanently fixed.
- The waiting room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are good.
Reception (Haematology Appointments)
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Reception
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- The reception point is located to the right as you enter via the main entrance.
- The reception point is approximately 10m (10yd 2ft) from the main entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is high (110cm+) .
- There is sufficient space to write or sign documents on the counter.
- There is a low section of the counter (76cm or below) available.
- There is sufficient space to write or sign documents on the low section of the counter.
- The counter is staffed.
- There is not a hearing assistance system.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
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Comments
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- This reception shares the main reception waiting area.
Getting Around
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Access
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- There is step free access throughout the building via lift(s).
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Circulation
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- There are not doors in corridors which have to be opened manually.
- The type of flooring in walkways and corridors is vinyl and tiles.
- There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- Handrails are provided in some corridors.
- Seating is not provided in corridors.
- There is high visual contrast between the walls and floor in the majority of corridors.
- The lighting levels are varied.
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Signage and Wayfinding
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- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout the building.
- The wayfinding signage does not include pictograms.
- Dementia friendly signage is not provided.
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Safe Place(s)
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- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
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Audio
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- This venue does not play background music in public areas.
- There is not a hearing assistance system in the public areas of the building.
Consultation / Treatment Room (Quiet Room)
- There is / are 1 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Quiet Room.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 94cm (3ft 1in).
- The type of flooring is vinyl/laminate.
- There is not room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- There are some chairs with armrests available.
- All tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are good.
Consultation / Treatment Room (Trolley Bays)
- There is / are 2 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Trolley Bay 2.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) by sliding.
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 136cm (4ft 6in).
- The type of flooring is vinyl/laminate.
- There is not room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- A hoist is not available.
- There is not a chair.
- No tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are good.
Waiting Room / Area (Complementary Therapy)
- There is a waiting room / area.
- The waiting room / area is approximately 12m from the main entrance.
- There is level access into the waiting room / area.
- There is not a/are not door(s) into the waiting room / area.
- The type of flooring is vinyl/laminate.
- There is a space for a wheelchair user to wait within the seating area.
- No chairs are permanently fixed.
- All chairs have armrests.
- No tables are permanently fixed.
- The surface height of the lowest table is 39cm.
- The tables do contrast visually with the floor.
- There is ample room for a wheelchair user to manoeuvre.
- Announcements are in person.
- The waiting room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are moderate to good.
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Comments
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- This waiting area is located in the corridor between the main reception and the Complementary Therapy department.
Lift
- There is a lift for public use.
- The lift is located to the front right of the building as you enter via the main entrance.
- Signs indicating the location of this lift are not clearly visible from the entrance.
- The lift is approximately 19m (20yd 2ft) from the main entrance.
- The lift is a standard lift.
- Staff do not need to be notified for use of the lift.
- The floors which are accessible by this lift are G, 1 and 2.
- Clear signs indicating the facilities on each floor are provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The visual contrast between the external lift controls and the control plate is high.
- The visual contrast between the external lift control plate and the wall is low.
- The clear door width is 130cm.
- The dimensions of the lift are 137cm x 240cm.
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- There is a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The internal controls for the lift are not within 90cm - 120cm from the floor.
- The internal controls for the lift are 85cm - 110cm from the floor.
- There is not a hearing assistance system.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is moderate to good.
Other Floors
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Stairs
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- Signs indicating the location of the stairs are not clearly visible from the entrance.
- There are manual, single doors which may be difficult to open to enter and exit the stairwell on all floors.
- The floors which are accessible by stairs are G, 1 and 2.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The depth of the step(s) is/are not between the recommended 30cm and 45cm.
- The steps are clearly marked.
- The steps do have handrails.
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor of the building are provided on landings.
- The lighting levels are moderate to good.
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Comments
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- The second floor is restricted to staff.
Standard Toilet(s)
- Standard toilet facilities are available.
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Toilet Facilities
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- The female toilet is located along the corridor to the left as you enter the centre.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 7m from the main entrance.
- There is pictorial signage on or near the toilet door.
- The visual contrast between the external toilet door(s) and wall(s) is high.
- The colour contrast between the internal toilet door(s) and wall(s) is high.
- The colour contrast between the walls and floor is high.
- Toilet seats do not have a high visual contrast.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 97cm.
- The wash basin(s) tap type is twist/turn.
- There is a wall fixed soap dispenser.
- The wall fixed soap dispenser is located above the wash basins.
- Lighting levels are moderate to good.
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Toilet Facilities 2
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- The male toilet is located along the corridor to the left as you enter the centre.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 1m from the main entrance.
- There is pictorial signage on or near the toilet door.
- The visual contrast between the external toilet door(s) and wall(s) is high.
- It was not possible to access the male toilet.
Location of Toilet/Changing Facilities (Royal Preston Hospital Main Building)
- Changing Places facilities are located on the ground floor, on Blue Street between the Burgundy Street and Green Street junctions.
- Accessible toilet facilities are located on the ground floor on Yellow Street, just beyond the main entrance foyer between Blue Street and Main Outpatients, on the ground floor on Green Street between the Chaplaincy Centre and Charters Restaurant, and on the 4th floor of the Ward Block to the left as you exit the lift just before Wards 20 and 21.
- Female and male standard toilet facilities are located on the ground floor on Yellow Street, just beyond the main entrance foyer between Blue Street and Main Outpatients, on the ground floor on Green Street between the Chaplaincy Centre and Charters Restaurant, and on the first floor of the Ward Block opposite the lifts.
- Parent and baby changing facilities are located in the accessible toilet on the ground floor on Yellow Street, just beyond the main entrance foyer between Blue Street and Main Outpatients.
