Access Guide
Overview
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About
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- The Charles Carter Building is a large square building with 4 floors.
- There are 2 main lifts and 2 main staircases within the building.
- The floors are signed as A,B,C and D Floors.
- View information on Charles Carter.
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Parking and Public Transport
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- The venue has its own car park.
- The name of the nearest car park is Visitor Parking D.
- The nearest train station is Lancaster Railway Station.
- The nearest bus station is Lancaster Bus Station.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
- View information on getting here (opens new tab) .
Getting Inside
- The approach to the building is step-free via slight and very slight slopes.
- The Charles Carter Building has one entrance which is an Accessible Entrance at the front of the building.
- The Accessible Entrance gives step-free level access to A Floor
- There are automatic double doors at the Accessible Entrance.
- The Accessible Entrance is signed with the building name.
- The Accessible Entrance provides step-free access via a slight slope to the foyer area on A Floor.
Getting Around
- There is a slight slope to access floor A from the Accessible entrance.
- The rest of the building has step-free level access throughout on all floors.
- On floor A there is a slight slope from the Accessible Entrance to the main foyer area.
- Floor surfaces along all circulation routes are hard and smooth or carpeted and smooth
- The hard and smooth surfaces have a shiny finish
- The carpeted surfaces are patterned.
- There are study/resting areas in all circulation and lobby areas throughout the building
- There is a mixture of seating types in these areas.
- Floor information signs are provided on each floor opposite the lift .
- There are no manual doors in any circulation routes, only to access stairwells.
Toilet and Changing Facilities
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Toilet Facilities
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- There are 4 toilets with adaptations.
- Toilets with adaptations are located on A,B,C and D floors.
- All toilets with adaptations have a right hand transfer space.
- The shared step-free toilet facilities are located on floor A.
- The male and female step-free toilet facilities are located on floors B,C and D.
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Washroom and Shower Facilities
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- The shower facilities which have adaptations are located on floors A, B, C and D within the toilets with adaptions.
Parking (Visitor Parking D)
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Car Park
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- The car park is located on George Fox Avenue.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are no designated Blue Badge parking bays available.
- At the time of the survey (August 2025) the area where there is a Blue Badge Bay was fenced off with building works ongoing.
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Charges and Restrictions
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- This car park is for visitors and Blue Badge holders only.
- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- Clearly presented parking signs are available.
- Payment machines are located South Drive West, Farrer Avenue.
- View information on parking policies/charges (opens new tab).
- Parking can be paid for using the RingGo App.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance (Accessible Entrance)
- This entrance is located at the front of the building.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There is a key fob/card reader at a height of 106cm.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 212cm.
- The doors have a low visual contrast.
- There is step-free access via slope as you enter.
- The slope has a slight gradient.
Lift
- The lift surveyed is located ahead from the Accessible Entrance at the rear of the A Floor foyer .
- The distance from the Accessible Entrance is 22m.
- The most accessible route to the lift has a slight ramp or slope.
- A Floor and B,C and D Floors are accessed by this lift.
- The lift door has a low visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 1000kg.
- The external lift control buttons have a high visual contrast and tactile markings.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 91cm.
- The internal dimensions of the lift are 106cm (width) x 208cm (depth).
- The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a list of floor services/facilities, a mirror to aid reversing, an audible announcer and a visual floor indicator.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- There are other lifts available at this location which are of a similar size.
Stairs
- The stairs surveyed are located ahead from the Accessible Entrance at the rear of A Floor.
- There is a single manual door to access the stairwell.
- A Floor and, B,C and D Floors can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are unmarked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrail extends horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm .
- The height of the highest step is 17cm.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Floor A - Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located on A Floor at the rear of the building .
- The distance from the Accessible Entrance is 30m.
- The most accessible route to the toilet has a slight ramp or slope.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 87cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a medium visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 238cm (width) x 261cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 170cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 104cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 107cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 98cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The cubicle has a sanitary bin.
- There is one coat hook.
- The coat hook is 140cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Shower with Adaptations
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Location and Access
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- The shower surveyed is located ahead from the Accesible Entrance at the rear of A Floor within the toilet with adaptions.
- The distance from te Accessible Entrance is 30m.
- The most accessible route to the shower has a slight ramp or slope.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 87cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a medium visual contrast.
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Dimensions and Features
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- There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
- There is an adjustable shower head.
- The shower controls are lever mixer.
- There is a flip-down shower seat.
- The shower seat is 45cm from the floor.
- There are grab rails and dropdown rails for the shower.
- The grab rails have a high visual contrast.
- The dropdown rails have a high visual contrast.
- There is a pull cord emergency alarm for the shower within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The facility has a sanitary bin.
- There is one coat hook.
- The coat hook is 140cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
