Access Guide
Introduction
- Services / facilities within the building include a lecture theatre, seminar rooms, teaching rooms, bookable spaces and the Hive Café.
Getting Here
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By Road
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- Lancaster University is located to the South of the City of Lancaster, off the A6. The University can be accessed via Junction 33 of the M6.
- There are a number of car parks throughout the site. The main car parks are located on Bowland Avenue and South West Drive.
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By Bus
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- Local buses stop are available to the Southern Perimeter bus stop on South Drive, the Furness College bus stop on South East Drive, and the Underpass at the centre of the campus.
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By Train
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- The nearest railway station is Lancaster, approximately 3.9 miles from the University. Buses are available from the station to the University.
Useful Information
- To see more information on Disability Services please click here (opens new tab).
- Telephone Number: 01524 592 111.
- Email: disability@lancaster.ac.uk.
- To see more information on Health Services please click here (opens new tab).
- Telephone Number: 01524 387 780.
- To see more information on Wellbeing, Counselling, and Mental Health please click here (opens new tab).
- Telephone Number: 01524 592 690.
- Email: counselling@lancaster.ac.uk.
- To see more information on The Base please click here (opens new tab).
- Telephone Number: 01524 592 525.
- Email: thebase@lancaster.ac.uk.
- To see more information on Accommodation please click here (opens new tab).
- Telephone Number: 01524 594 910.
- Email: accommodation@lancaster.ac.uk.
Building Parking (Health Innovation One Campus Zone M)
- The building does have its own dedicated parking.
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Building Car Park
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- The car park can be used by anybody.
- Parking charges apply for all except Blue Badge holders.
- The car park is located to the left of the building.
- The car park type is open air/surface.
- The car park does have a height restriction barrier.
- The maximum height is 230cm (7ft 7in).
- Designated Blue Badge parking bays are available.
- There is/are 10+ designated parking bay(s) within the car park.
- The Blue Badge bay(s) is/are clearly marked.
- The dimensions of the designated parking bay(s) are 232cm x 442cm (7ft 7in x 14ft 6in).
- The dimensions of the designated bays do not vary in size.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- The nearest designated bay is 200m (218yd 2ft) from the main entrance.
- The route from the car park to the building is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are dropped kerbs.
- The dropped kerb between the car park and the building does have tactile paving.
- The car park surface is tarmac.
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Site/Campus Car Parks
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- There is not a site/campus car park within approximately 200m.
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Public Car Parks
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- Photograph 13 shows the drop curb at the drop off point.
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Drop Off Point
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- There is a designated drop off point.
- There is a dropped kerb from the drop off point.
- The drop off point is located approximately 100m from the main entrance.
- There are 16 electric vehicle charging points within the car park.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located to the front of the building along the side walkway.
- There is step free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- There is a canopy or recess which provides weather protection at this entrance.
- The main door(s) open(s) automatically.
- The door(s) is / are single.
- The width of the door opening is 105cm (3ft 5in).
Outside Access (Rear Entrance Level B)
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Entrance
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- This information is for the entrance located at the rear of the building.
- There is ramped/sloped or stepped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- There is not a canopy or recess which provides weather protection at this entrance.
- The main door(s) open(s) automatically.
- The door(s) is / are single.
- The width of the door opening is 178cm (5ft 10in).
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Ramp/Slope
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- There is a ramp/slope at this entrance.
- The ramp/slope is located to the side and front of the entrance.
- The ramp/slope does bypass the step(s).
- The ramp/slope gradient is slight.
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Step(s)
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- There is a / are step(s) at this entrance.
- The step(s) is / are located directly in front of the entrance.
- There is / are 15+ step(s) to access the entrance.
- There is tactile paving at the top and bottom of the step(s).
- The step(s) is / are clearly marked.
- The step(s) is / are medium height (11cm - 17cm).
- The steps do have handrails.
- The handrails are on both sides.
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Comments
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- Photograph 9 shows right fork in the path leading to the steps.
- Photograph 10 shows the left fork in the path for the sloped access.
Reception
- The Health Innovation One reception is located in the entrance foyer.
- The desk is 10m (10yd 2ft) from the main entrance.
- The reception area is clearly visible from the entrance.
- There is step free access to this reception area.
- The lighting levels in the reception area are good.
- The reception desk/counter is high (110cm+).
- There is a low section of the counter (76cm or below) available.
- There is a clear knee recess beneath the low/lowered counter.
- The desk is staffed.
- There is not a bell to attract attention.
- There is a hearing assistance system.
- The type of system is a portable loop.
- The hearing assistance system is signed.
- Staff are not trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 17/05/2023.
- The hearing assistance system was working at the time of testing.
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Comments
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- The hearing loop is located to the left of the reception mounted on the wall see photographs 6 and 7.
Getting Around
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Access
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- There is step free access throughout the building via lift(s).
- There are doors in corridors which have to be opened manually.
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Getting Around
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- There is clear signage for building facilities/areas in the foyer/reception area.
- There is clearly written directional signage at key points of circulation routes.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- There is high visual contrast between the walls and floor in the majority of corridors.
- The lighting levels are good.
- This building does not play background music.
- There is a hearing assistance system.
- The system is a fixed loop.
- There is a fixed loop situated within the lecture theatre.
- Staff are trained to use the hearing assistance system.
- The hearing assistance system was not tested at the time of the survey.
Other Floors
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Steps
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- The floors which are accessible by stairs are A and B.
- The stairs are located to the right of the main entrance.
- The stairs are approximately 16m from the the main entrance.
- There are 15+ steps between floors.
- The lighting levels are good.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on the left going up.
- There is not a landing.
- There are stairs to the middle of the building with give access to A, B, C and D.
There is a rear staircase with a fire escape.
The rear staircase gives access to Floors A, B, C and D.
The fire exit is on the Floor B landing of this staircase.
There is 15+ steps between floors.
The height of the steps is 17cm.
The depth is 33cm.
Lift (Main Entrance Foyer)
- There is a lift for public use.
- The lift is located directly ahead from the main entrance.
- The lift is a standard lift.
- The floors which are accessible by this lift are A, B, C and D.
- Wall mounted information boards are provided at lift landings.
- The weight limit for the lift is 640kg, 8 persons.
- The lift is approximately 13m (14yd 8in) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 89cm (2ft 11in).
- The dimensions of the lift are 160cm x 140cm (5ft 3in x 4ft 7in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The lift does not have a hearing enhancement system.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lighting level in the lift is moderate to good.
Eating and Drinking (Hive Café)
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Location and Access
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- The café is located on Level B.
- There is step-free access, via lift, to the café.
- The rear entrance give access to Level B and the Hive Café.
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Service and Menus
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- Tables cannot be booked in advance.
- There is a counter where food and drink can be ordered.
- Staff can bring food and/or drinks to tables.
- Menu types include; picture wall menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is hot and cold meals and snacks.
- Takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are not available.
- This area does not play background music.
- There is not a hearing assistance system .
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Service Counter(s)
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- The height of the counter is 82cm.
- There is not a moveable card machine available for payment.
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Tables and Seating
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- There is ample room for a wheelchair user to manoeuvre.
- The majority of tables are accessible to wheelchair users.
- There are also coffee tables, long tables, armchairs, sofas, bench seats and stools.
- The surface height of the lowest table is 45cm.
- The surface height of the highest table is 76cm.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests on both sides.
- The type of flooring in this area is vinyl.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are good.
Accessible Shower (Within Standard Shower Room Floor A)
- Accessible shower facilities are available.
- The accessible shower(s) surveyed is/are located directly ahead from the main entrance.
- The facilities available in the accessible shower(s) include; an adjustable shower head, handrails and a flip-down seat.
- The height of the seat is 46cm (1ft 6in).
- Other facilities available include; accessible toilet left hand transfer.
- There is level access to the services from the accessible shower facilities.
Standard Shower (Shower Room Floor A)
- Shower facilities are available.
- The shower(s) surveyed is/are located directly ahead from the main entrance.
- There is level access to the services from the shower facilities.
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Comments
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- There are four individual shower cubicles and lockable lockers in the shower room.
- The shower heads are adjustable. The taps are twist turn.
Toilet with Adaptations (Floor A - Left Hand Transfer)
- There is an/are accessible toilet(s) available.
- The nearest accessible toilet(s) is/are located on Level A.
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Location and Access
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- This accessible toilet is located directly ahead from the main entrance.
- This accessible toilet is approximately 13m (14yd 8in) from the main entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial and written text signage on or near the toilet door.
- The visual contrast between the external door and wall is high.
- The door opens outwards.
- The door is easy to open.
- The door is locked by a locking handle.
- The width of the accessible toilet opening is 89cm (2ft 11in).
- The contrast between the internal door and wall is high.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is high.
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Toilet Features
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- The dimensions of the accessible toilet are 195cm x 216cm (6ft 5in x 7ft 1in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 128cm (4ft 2in).
- The transfer space is obstructed by a sanitary bin.
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is high.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The visual contrast between the wall-mounted grab rail(s) and wall is high.
- The contrast between the walls and floor is high.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- There is a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary and nappy/incontinence items bin disposal units.
- There is not a/are not coat hook(s).
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Additional Fixtures
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- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is not a shelf within the accessible toilet.
- The toilet has a cistern.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- The toilet seat visual contrast is high.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 99cm (3ft 3in).
- The visual contrast between the toilet roll holder and the wall is high.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 72cm (2ft 4in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The visual contrast between the wash basin wall-mounted grab rail(s) and wall is high.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 93cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 81cm (2ft 8in).
- The visual contrast between the hand dryer and the wall is low.
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Comments
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- The accessible toilet and the standard toilets are not signed.
- The accessible toilet is the third door on the left.
- There are identical accessible toilets on Levels C and D.
- The accessible toilet on Level B has an overhead hoist.
Toilet with Adaptations (Floor A within the Accessible Shower - Right Hand Transfer)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located within the standard shower room.
- This accessible toilet is approximately 26m (28yd 1ft) from the main entrance.
- There is step-free access into the accessible toilet.
- This is a female toilet.
- A key is not required for the accessible toilet.
- There is no signage on or near the toilet door.
- The visual contrast between the external door and wall is high.
- The door opens outwards.
- The door is easy to open.
- The door is locked by a locking handle.
- The width of the accessible toilet opening is 88cm (2ft 11in).
- The contrast between the internal door and wall is high.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is high.
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Toilet Features
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- The dimensions of the accessible toilet are 240cm x 280cm (7ft 10in x 9ft 2in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 164cm (5ft 5in).
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is high.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The visual contrast between the wall-mounted grab rail(s) and wall is high.
- The contrast between the walls and floor is high.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- There is a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary disposal units.
- There is not a/are not coat hook(s).
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Additional Fixtures
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- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is not a shelf within the accessible toilet.
- The toilet has a cistern.
- The toilet seat visual contrast is high.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 102cm (3ft 4in).
- The visual contrast between the toilet roll holder and the wall is high.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 73cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The visual contrast between the wash basin wall-mounted grab rail(s) and wall is high.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 93cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 81cm (2ft 8in).
- The visual contrast between the hand dryer and the wall is low.
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Accessible Shower
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- The shower does have an unobstructed minimum 150cm x 150cm turning space.
- There is a shower unit with a detachable shower head.
- The shower head is height adjustable.
- The adjustable shower head cannot be placed between 105cm and 185cm when mounted.
- There is a flip-down/tip-up seat for the shower.
- The seat/chair is not height adjustable.
- The height of the flip-down/tip-up or fixed seat is 47cm (1ft 7in).
- Horizontal and/or dropdown rails are available on both sides of the shower seat.
- The visual contrast between the shower rails and wall is high.
- There is a vertical grab rail for the shower.
- There is not an emergency alarm for the shower.
Toilet with Adaptations (Floor B - Left Hand Transfer)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located to the left on exiting the lift.
- This accessible toilet is approximately 20m (21yd 2ft) from the lift.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is no signage on or near the toilet door.
- The visual contrast between the external door and wall is high.
- The door opens outwards.
- The door is easy to open.
- The door is locked by a locking handle.
- The width of the accessible toilet opening is 89cm (2ft 11in).
- The contrast between the internal door and wall is high.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is high.
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Toilet Features
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- The dimensions of the accessible toilet are 141cm x 224cm (4ft 8in x 7ft 4in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 77cm (2ft 6in).
- The transfer space is obstructed by a sanitary bin and a waste disposal bin.
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The visual contrast between the wall-mounted grab rail(s) and wall is high.
- The contrast between the walls and floor is high.
- There is an emergency alarm.
- The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary and nappy/incontinence items bin disposal units.
- There is not a/are not coat hook(s).
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Additional Fixtures
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- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is not a shelf within the accessible toilet.
- The toilet has a cistern.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet seat visual contrast is high.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 100cm (3ft 3in).
- The visual contrast between the toilet roll holder and the wall is low.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 72cm (2ft 4in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The visual contrast between the wash basin wall-mounted grab rail(s) and wall is high.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 89cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 78cm (2ft 7in).
- The visual contrast between the hand dryer and the wall is low.
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Comments
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- There are no signs on the doors.
- The accessible toilet is at the end of the passageway as seen in photograph 3 and to the right.
- The remote for the hoist is not on the transfer side.
- The height of the buttons on the remote are 71cm from floor level.
Standard Toilet(s)
- Standard toilet facilities are available.
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Toilet Facilities
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- The all gender toilet is located directly ahead from the main entrance.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 13m from the main entrance.
- The visual contrast between the external toilet door(s) and wall(s) is high.
- There is written text signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 90cm.
- The wash basin(s) tap type is lever mixer.
- Lighting levels are good.
