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Leeds Building Society - Reading

10 Cross Street, Reading, RG1 1SN

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Access Guide

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Overview

Entrance

  • This entrance is located at the front of the branch, on Cross Street.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a portable ramp at the entrance.
  • The ramp has a slight gradient.
  • The ramp is under 75cm wide.
  • There is a single automatic door, which is push pad activated.
  • The height of the push pad is 100cm.
  • The door opens away from you.
  • The width of the opening is 80cm.
  • The door has a low colour contrast.
  • There is a push pad or push button to exit at a height of 90cm.

Branch

  • There is step-free level access throughout all areas.
  • The contrast between the walls and floor varies between low and high along circulation routes.
  • Some of the walls have a reflective finish.
  • Access throughout may include narrow walkways.
  • There is no (or very little) background noise.
  • Area signage is not provided.
  • Seating available for customers includes: armchairs.
  • Lighting levels vary due to the use of large glazed walls or windows.
  • There are 2 meeting rooms in this branch.
  • Of these meeting rooms, there is step-free access to 2 of them.

Counter

  • The counter is located on the left after entering the branch.
  • The distance from the entrance is 2m.
  • The most accessible route to the counter has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access to the counter.
  • The height of the counter is 100cm.
  • There is a lowered section at the counter.
  • The height of the lowered section is 75cm.
  • There is a portable hearing assistance system on request.
  • There is no (or very little) background noise in this area.
  • Lighting levels vary due to the use of large glazed walls or windows.

Room (Meeting Room)

  • The room is located ahead after entering the branch.
  • The distance from the entrance is 6m.
  • The most accessible route to the room has step-free level access.
  • There are no doors to open along the most accessible route.
  • This route has narrow walkways.
  • There is no signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens away from you.
  • The door requires effort to open.
  • The width of the opening is 83cm.
  • The door has a high colour contrast.
  • There is step-free level access throughout.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user.
  • There is not space for an assistance dog to rest.
  • The walls and floor colour contrast varies between low and high.
  • Seating available in this room includes: chairs with armrests and armchairs.
  • Furniture available in this room includes: desks.
  • The desks are fixed.
  • The surface height of the tables/desks is not suitable for wheelchair users.
  • The clear height under the tables/desks is not suitable for wheelchair users.
  • There is a portable hearing assistance system on request.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.