You are on Overview. Skip to the next section.

Overview

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• About View
  • This is a theatre and studio cinema.
  • View information on opening times.
• Parking and Public Transport View
  • The venue does not have its own car park.
  • There is a public car park nearby.
  • The name of the nearest car park is Bus Station Car Park.
  • View information on Bus Station Car Park (opens new tab).
  • There is on-street Blue Badge Bay parking and on-street standard parking.
  • The nearest train station is Lichfield.
  • This station has step-free access.
  • The nearest bus station is Lichfield.
  • This bus station has step-free access.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
• Getting In and Around View
  • There is step-free access via a very easy slope at the most accessible entrance.
  • The most accessible entrance is also the main entrance.
  • There is 1 other entrance.
  • There is step-free access via ramp at the other entrance.
  • There is step-free level access throughout all areas, this may include the use of a lift.
  • Doors are held open along circulation routes.
  • Access throughout may include narrow walkways.
  • The lower ground, ground floor, first, second and third floors can be accessed via a standard lift.
  • There is an additional platform lift located on the second floor giving access to the Lounge Bar and Door B entrance.
• Getting Help and Assistance View
  • Seating is available.
  • There are both fixed and portable hearing assistance systems.
  • There is not a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There are 3 toilets with adaptations.
  • The toilets with adaptations are located to the rear of the first floor, to the rear of the Lounge Bar on the third floor and on level 2.
  • All toilets with adaptations have a right hand transfer space.
  • Ambulant toilet facilities are located within the standard toilets on the first floor.
  • Female and male step-free standard toilet facilities are located on the first floor .
  • Female and male step-free standard toilet facilities are located on the lower ground floor .
  • Female step-free standard toilet facilities are located on the third floor.
• Changing Facilities View
  • Parent and baby changing facilities are located inside the accessible toilet on the first floor, and second floor .

You are on Parking. Skip to the next section.

Parking

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• Drop-off Point View
  • There is not a designated drop-off point available.
• Public Parking View
  • On-street designated Blue Badge parking and standard parking is available.
  • The on-street designated Blue Badge parking bays are located on Wade Street and Frog Lane.
  • The Blue Badge bays are clearly marked and signposted.
  • There is a public car park located on Frog Lane.
  • The name of the car park is Bus Station Car Park.
  • Designated Blue Badge parking bays are available in the car park.
  • Electric vehicle charging points are not available in the car park.

You are on Box Office Entrance. Skip to the next section.

Box Office Entrance

• This entrance is located at the front of the building.
• The approach to the entrance has uneven surfaces.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free access via a very easy slope at the entrance.
• There are double automatic doors.
• The doors open towards you.
• The width of the opening is 160cm.
• There is a small lip on the threshold of the opening.
• The doors have a medium colour contrast.
• There is a push pad or push button to exit at a height of 93cm.

You are on Reception (Box Office). Skip to the next section.

Reception (Box Office)

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• Location View
  • The reception is located ahead, from the box office entrance.
  • The distance from the box office entrance is 4m.
• Route View
  • The most accessible route to the reception has step-free level access.
  • There are no doors to open along the most accessible route.
• Access View
  • There is step-free level access to the reception.
  • The height of the reception desk is 110cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 73cm.
  • The reception has a television and patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • There is a fixed hearing assistance system which is not clearly signed.
  • The hearing assistance system was tested, however it was not working at the time of the survey.
  • There may be background noise in this area.
  • The flooring is shiny.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access View
  • There is step-free access between floors via lift.
  • Access to the first floor toilets and the Studio and Cinema is via a slight slope.
  • Step-free acess to the Lounge Bar from level 3 to level 2 is via a platform lift.
  • The standard lift also accesses levels 2 and 3.
• Circulation View
  • Doors are held open along circulation routes.
  • Access throughout may include narrow walkways.
  • There is a high colour contrast between the walls and floor along the majority of circulation routes.
  • The flooring is shiny.
  • There may be background noise.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signage is consistent throughout.
  • Seating available in the walkways includes: chairs with armrests, chairs without armrests, armchairs, sofas, benches and high stools.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Lift. Skip to the next section.

Lift

• The lift surveyed is located to the right, from the box office entrance.
• The distance from the box office entrance is 9m.
• The most accessible route to the lift has step-free level access.
• There are no doors to open along the most accessible route.
• This route has narrow walkways.

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• Standard Lift View
  • Floors LG, G, 1, 2, 3 and 4 can be accessed by this lift.
  • The lift door has a high colour contrast.
  • The lift does not have a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The weight limit for the lift is 630kg.
  • The external lift control buttons have tactile markings.
  • The control buttons have a high colour contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 80cm.
  • The internal dimensions of the lift are 108cm (width) x 144cm (depth).
  • The internal lift control buttons have tactile markings.
  • The control buttons have a high colour contrast.
  • Some of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a visual floor indicator and an audible announcer.
  • The lift has a separate door to exit.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Stairs. Skip to the next section.

Stairs

• The stairs are located to the right when entering the box office entrance.
• Floors LG, G, 1, 2, 3 and 4 can be accessed by these stairs.
• There are handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails extend horizontally beyond the first and last step.
• The steps are clearly marked.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 18cm.
• The depth of the steps is between 30cm-45cm.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on The Cafe Bar - First Floor. Skip to the next section.

The Cafe Bar - First Floor

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• Location and Access View
  • The Cafe Bar is located on the first floor.
  • The most accessible route has a lift.
  • There are no doors to open along the most accessible route.
  • This route has narrow walkways.
  • There is step-free level access into this area.
  • There is open plan access.
  • This area has a bar where food and drink can be ordered.
• Order and Payment View
  • The service counter was surveyed.
  • The counter is located ahead, when exiting the lift.
  • There is step-free level access to the counter.
  • The height of the counter is 110cm.
  • There is not a lowered section at the counter.
  • The counter has a television which may affect the ability of someone to lip read.
  • The card payment machine is at a height of 113cm.
  • The payment machine is portable.
• Service View
  • This area also has staff who can provide assistance with ordering.
  • Full table service is available on request or via an online app.
  • Menus types include: wall-mounted and wall-mounted (digital).
  • The following dietary requirements can be catered for: gluten free, dairy free, vegetarian and vegan.
  • The following are available: drinking straws, takeaway cups and takeaway cutlery.
  • There is a portable hearing assistance system on request.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • The walls and floor colour contrast varies between low and high.
  • The flooring is shiny.
  • Seating available in this area includes: chairs without armrests, sofas, benches and high stools.
  • Some seating is fixed.
  • Furniture available in this area includes: tables, coffee tables and high tables.
  • The surface height of some of the tables is suitable for wheelchair users.
  • The clear height under some of the tables is suitable for wheelchair users.
  • There is background noise in this area.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Studio and Cinema Entrance. Skip to the next section.

Studio and Cinema Entrance

• This entrance is located to the rear of the building, on the first floor.
• The entrance area is clearly signed.
• There is step-free access via a slope at the entrance.
• The slope has a slight gradient.
• There are double manual doors.
• The doors open towards you.
• The doors require effort to open.
• One of the doors was locked at the time of the survey.
• The locked door can be opened on request.
• The width of the opening is 85cm.
• The doors have a high colour contrast.
• There is a second set of double manual doors.
• The doors open towards you.
• The doors require effort to open.
• One of the doors was locked at the time of the survey.
• The locked door can be opened on request.
• The width of the opening is 82cm.
• There is a small lip on the threshold of the opening.
• The doors have a low colour contrast.
• There is a push pad or push button to exit at a height of 130cm.

You are on Theatre (Studio and Cinema). Skip to the next section.

Theatre (Studio and Cinema)

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• Theatre Information View
  • Advanced bookings are available.
  • Concessions are available.
  • Captioned performances are available.
  • Signed performances are available.
  • Audio described performances are not available.
  • Autism friendly/relaxed performances are available.
  • Sensory friendly performances are not available.
  • There is a fixed hearing assistance system.
  • View information on access performances and provisions (opens new tab) .
• Auditorium View
  • The most accessible route to the auditorium has slight slopes.
  • Doors are held open along the most accessible route.
  • This route has narrow walkways.
  • The most accessible route to a row of seating has step-free level access.
  • All rows of seating have stepped access.
  • The designated seating area is located in front of the seated rows.
  • View the seating plan/auditorium map (opens new tab) .
  • Some flooring is shiny.
  • Seating available in the auditorium includes: flip-down seats with armrests, chairs with armrests and chairs without armrests.

You are on The Lounge Bar - Third Floor. Skip to the next section.

The Lounge Bar - Third Floor

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• Location and Access View
  • The Lounge Bar is located on the third floor, ahead when exiting the lift.
  • The most accessible route has a lift.
  • There are no doors to open along the most accessible route.
  • This route has narrow walkways.
  • There is step-free level access into this area.
  • There is open plan access.
  • This area has a bar where drinks can be ordered.
• Order and Payment View
  • The bar was surveyed.
  • The bar is located ahead, when exiting the lift.
  • There is step-free level access to the bar.
  • The height of the bar is 112cm.
  • There is not a lowered section at the bar.
  • The bar has a television and patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • The card payment machine is at a height of 114cm.
  • The payment machine is portable.
• Service View
  • This area also has colleagues who can provide assistance with ordering.
  • Full table service is not available.
  • Menus types include: wall-mounted (digital) and countertop.
  • The following are available: drinking straws and takeaway cups.
  • There is not a hearing assistance system.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • The walls and floor colour contrast varies between low and high.
  • The flooring is shiny.
  • Seating available in this area includes: armchairs, benches and high stools.
  • Some seating is fixed.
  • Furniture available in this area includes: tables and high tables.
  • Some tables are fixed.
  • The surface height of some of the tables is suitable for wheelchair users.
  • The clear height under some of the tables is suitable for wheelchair users.
  • There is background noise in this area which varies depending on the function/event.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Platform Lift. Skip to the next section.

Platform Lift

• The lift surveyed is located on level 2, outside Door B.
• The distance from the main lift is 6m.
• The most accessible route to the lift has step-free level access.
• There are no doors to open along the most accessible route.
• This lift is a platform lift.

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• Platform Lift View
  • Floors 2 to 3 can be accessed by this lift.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The weight limit for the lift is 300kg.
  • The internal dimensions of the lift are 124cm (width) x 80cm (depth).
  • The control buttons have a high colour contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • The button needs to be pressed constantly when in use.
  • The lift is slow moving.

You are on Auditorium Entrance - Door B. Skip to the next section.

Auditorium Entrance - Door B

• This entrance is located on level 2.
• The entrance area is clearly signed.
• There is step-free level access at the entrance.
• There are double manual doors.
• The doors open towards you.
• The doors require effort to open.
• One of the doors was locked at the time of the survey.
• The locked door can be opened on request.
• The width of the opening is 78cm.
• There is a small lip on the threshold of the opening.
• The doors have a high colour contrast.
• There is a second set of double manual doors.
• The doors open towards you.
• The width of the opening is 158cm.
• The doors have a low colour contrast.

You are on Main Auditorium. Skip to the next section.

Main Auditorium

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• Theatre Information View
  • Advanced bookings are available.
  • Concessions are available.
  • Captioned performances are not available.
  • Signed performances are available.
  • Audio described performances are not available.
  • Autism friendly/relaxed performances are available.
  • Sensory friendly performances are available.
  • There is a fixed hearing assistance system.
  • View information on access performances and provisions (opens new tab) .
• Auditorium View
  • The most accessible route to the auditorium has a lift.
  • There is a manual door along the most accessible route.
  • This route has narrow walkways.
  • The most accessible route to a row of seating has step-free level access.
  • The following areas have stepped access: Rows D-N and Q and R.
  • The designated seating area is located in Row O.
  • View the seating plan/auditorium map (opens new tab) .
  • Seating available in the auditorium includes: flip-down seats with armrests.

You are on Toilet with Adaptations (Second Floor - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Second Floor - Right Hand Transfer)

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• Location View
  • The toilet surveyed is located on level 2, next to Door B entrance.
  • The distance from the lift is 9m.
• Route View
  • The most accessible route to the toilet has a standard lift.
  • There are no doors to open along the most accessible route.
  • This route has narrow walkways.
• Access View
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards and has a high colour contrast.
  • The door is easy to open.
  • The width of the opening is 85cm.
  • The door has a locking handle.
  • Internally the door has a high colour contrast.
  • There is a grab rail on the internal door with a high colour contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 167cm (width) x 220cm (depth).
  • There is room for a wheelchair user to manoeuvre.
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 102cm (from the side of the toilet pan).
  • There is a spatula flush for the toilet.
  • The flush is on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a low colour contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a low colour contrast.
  • There is a dropdown grab rail on the transfer side.
  • The dropdown grab rail has a low colour contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high colour contrast.
  • The toilet roll holder can be reached when seated on the toilet.
  • The toilet roll holder has a high colour contrast.
  • The toilet roll holder is 106cm from the floor.
  • The wash basin has a lever mixer tap.
  • The wash basin and tap can be reached when seated on the toilet.
  • The wash basin is 74cm from the floor.
  • There are vertical grab rails on both sides of the wash basin.
  • The wash basin grab rails have a varying colour contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser can be reached when seated on the toilet.
  • The soap dispenser has a high colour contrast.
  • The soap dispenser is 86cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high colour contrast.
  • The hand dryer is 92cm from the floor.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a waste bin and a sanitary bin.
  • There are no coat hooks.
  • The height of the baby change facility when in use is 109cm.
  • The walls and floor have a high colour contrast.
  • Lighting levels were even at the time of the survey.