Access Guide
Overview
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- View information on The Friary Multi-Storey Car Park (opens new tab) .
- The nearest train station is Lichfield City Train Station.
- The nearest bus station is Lichfield.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab)
- View information on getting here (opens new tab)
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Getting In and Around
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- There is step-free access via ramp at the most accessible entrance.
- There is step-free level access throughout, this may include the use of a lift.
- The following areas have step-free access via ramps or slopes: The Floor 1 - Front Right Exit to the Street, and the rear of the car park on all levels.
- Access throughout may include narrow walkways.
- The lower ground floor, and floors 2, 3 and 4 can be accessed via a standard lift and stairs.
- There are no toilet facilities.
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Getting Help and Assistance
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- There is no seating available.
- There is no hearing assistance system.
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Getting Around (The Friary Car Park)
- There is step-free level access throughout all areas, this may include the use of a lift.
- The following areas have step-free access via ramps or slopes: The Floor 1 - Front Right Exit to the Street, and the front to the rear of the car park on all levels.
- Access throughout may include narrow walkways and manual doors.
- Some flooring is shiny.
- There is a low visual contrast between the walls and floor in the majority of walkways.
- There is no (or very little) background noise.
- Wayfinding signage is not provided.
- Lighting levels were even at the time of the survey.
Parking
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Car Park
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- The car park is located on the Friary.
- The car park is multi-storey.
- The car park surface consists of concrete.
- The height of the restriction barrier is 210cm.
- There are 15+ designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 228cm (width) x 468cm (depth).
- The hatched/marked zones vary between bays.
- The dimensions of the designated Blue Badge parking bays vary in size.
- The nearest designated bay is 10m from the Floor 1 - Front Right Exit to the Street.
- The most accessible route from the Blue Badge parking has a slight ramp or slope and manual doors.
- There is no dropped kerb from the designated Blue Badge parking.
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Charges and Restrictions
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- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- Clearly presented parking signs are available.
- Payment machines are located throughout the car park.
- There is not a payment machine with controls at a suitable height for a wheelchair user.
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Electric Vehicle Charging Points
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- There are 2 electric vehicle charging points.
- The dimensions of the surveyed electric vehicle charging bay are 228cm (width) x 460cm (depth).
- The controls are not at a suitable height for a wheelchair user.
- The nozzle holster is at a suitable height for a wheelchair user.
- The charging points require an app.
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Drop-off Point
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- There is not a designated drop-off point available.
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Public Car Parks
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- The majority of Blue Badge bays are located on Level 1.
There are limited Blue Badge bays on all other levels.
- The majority of Blue Badge bays are located on Level 1.
Exit (Level 2 - Rear Right to Lift Lobby)
- The exit area is not clearly signed.
- There is step-free level access at the exit.
- There is a single manual door at this exit.
- The door opens away from you.
- The door requires effort to open.
- The width of the opening is 86cm.
- The door has a high visual contrast.
- There is a second single manual door.
- The second door opens away from you.
- The door requires effort to open.
- The width of the opening is 76cm.
- There are similar exits on each level of the car park.
The second set of doors is used to access the stairwell. - There is step-free level access as you exit.
Lift (Rear Right Exit)
- The lift surveyed is located at the rear right car park exit.
- The distance from the Level 2 - Rear Right to Lift Lobby entrance is 1m.
- The most accessible route to the lift has step-free level access and manual doors.
- 0, 1, 2, 3 and 4 are accessed by this lift.
- The lift door has a low visual contrast.
- The lift does not have a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have a low visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 90cm.
- The internal dimensions of the lift are 109cm (width) x 209cm (depth).
- The internal lift control buttons have Braille markings, tactile markings and a high visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a visual floor indicator and a mirror to aid reversing.
- Lighting levels were even at the time of the survey.
- There are other lifts available at this location which are of a similar size.
Stairs (Rear Right Exit)
- The stairs surveyed are located at the rear right car park exit.
- 0, 1, 2, 3 and 4 can be accessed by these stairs.
- There are 18 steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 16cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were even at the time of the survey.
- There is a similar set of stairs but no lift at the front right exit.
Exit (Level 1 - Front Right Exit to Street)
- The exit area is clearly signed.
- There is step-free level access at the exit.
- There is a single manual door at this exit.
- The door opens towards you.
- The door requires effort to open.
- The width of the opening is 76cm.
- The door has a high visual contrast.
- There is a second single manual door.
- The second door opens away from you.
- The door is easy to open.
- The width of the opening is 106cm.
- The second door has a medium visual contrast.
- There is step-free access via ramp as you exit.
- The ramp has a slight gradient.
- The ramp is between 75cm and 150cm wide with no handrails.
- The ramp is located just before the second set of doors.
Changing Places (Transfer Both Sides)
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Location and Access
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- The Changing Places facility surveyed is located in the lobby area of the front right exit.
- The Changing Places toilet is in addition to other toilet facilities.
- The distance from the front right exit is 2m.
- The most accessible route to the Changing Places facility has step-free level access and manual doors.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- A RADAR key is required for access to this facility.
- The door opens outwards and has a high visual contrast.
- The door is easy to open.
- The width of the door opening is 86cm.
- The door has a locking handle (with a RADAR key to access).
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
- The dimensions of the facility are 388cm (width) x 263cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
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Toilet Details
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- There is lateral transfer space on both sides of the toilet, however the left side is obstructed.
- The transfer space on the right as you face the toilet is 188cm.
- The transfer space on the left as you face the toilet is 100cm.
- There is a push button flush on top of the cistern.
- There is no horizontal grab rail for the toilet.
- There are vertical grab rails on both sides of the toilet.
- The vertical grab rails have a medium visual contrast.
- There are dropdown rails on both sides of the toilet.
- The dropdown rails have a medium visual contrast.
- The toilet seat is 45cm from the floor.
- The toilet seat has a low visual contrast.
- There is not a wall mounted toilet roll holder.
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Changing Bench and Hoist Details
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- The changing bench is wall mounted and height adjustable.
- The length of the changing bench is 180cm.
- The facility hoist is powered overhead and accesses all areas.
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Other Facilities
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- There is a height adjustable wash basin.
- The wash basin has a lever mixer tap.
- There are no vertical grab rails at the wash basin.
- There is a wall mounted soap dispenser.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 111cm from the floor.
- There is not a towel dispenser.
- A wide paper roll dispenser is available.
- The height of the wide paper roll dispenser is 115cm.
- There is a wall mounted hand dryer.
- The hand dryer has a medium visual contrast.
- The hand dryer is 98cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The facility has a nappy/incontinence items bin and a sanitary bin.
- There are no coat hooks.
- A privacy screen is available.
- The walls and floor have a medium visual contrast.
- Lighting levels were even at the time of the survey.
Standard Toilet Facilities (Shared)
- The shared standard toilet facilities were surveyed.
- The toilets are located in the lobby area of the front right exit.
- The distance from the lobby area of the front right exit is 3m.
- The most accessible route has step-free level access and manual doors.
- There is step-free level access into the toilet.
- There is pictorial signage on or near the door.
- The door is easy to open.
- Internally the door has a high visual contrast.
- There are no ambulant toilet facilities available.
- There is a wash basin, a wall mounted soap dispenser, a baby changing table and a hand dryer available.
- The wash basin has a sensor tap.
- The height of the baby change facility when in use is 89cm.
- Lighting levels were even at the time of the survey.
