Access Guide
Overview
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About
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- Facilities available in the venue include: the Sensory Hive, sports hall, dining area, kitchen, and offices.
- View information on opening times.
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Parking and Public Transport
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- The venue shares a car park which has Blue Badge parking available.
- The nearest train station is Barking.
- The nearest underground station is Barking.
- The nearest bus station is Ilford Broadway Bus Stand.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
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Getting In and Around
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- There is step-free access via slope at the most accessible entrance.
- There is step-free level access throughout, this may include the use of a lift.
- Access throughout may include manual doors and narrow walkways.
- The ground, first and second floors can be accessed via a standard lift and stairs.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- There is a designated safe space which can be used by people with dementia, autism or learning disabilities.
- The designated safe space is located in the Sensory Hive on the first floor.
- British Sign Language Interpreters can be requested prior to your visit.
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: phone charging points.
Parking
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Car Park
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- The car park is located to the rear of the community hub, next to Al Madina School for Girls.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There is 1 designated Blue Badge parking bay available.
- The Blue Badge bay is clearly marked.
- The surveyed Blue Badge parking bay dimensions are 230cm (width) x 451cm (depth).
- There is a marked zone to one side and the rear.
- The width of the marked zone is 128cm.
- The nearest designated bay is 25m from the entrance.
- The most accessible route from the Blue Badge parking has step-free level access.
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Charges and Restrictions
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- This car park is for staff, visitors and Blue Badge holders only.
- Parking is free for all users.
- Clearly presented parking signs are not available.
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Drop-off Point
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- There is not a designated drop-off point available.
Access Point (Al Madina Mosque, Al Madina School for Girls and Northbury Community Hub)
- This access point is located in Victoria Road.
- The access point is clearly signed.
- There is step-free level access.
- There is an intercom at a height of 151cm.
- There are double manual gates, however one gate is locked or bolted.
- The locked gate can be opened on request.
- The gate opens away from you.
- The width of the opening is 108cm.
- The gates have a low visual contrast.
- There is a push pad or push button to exit at a height of 102cm.
- There is step-free access via slope as you enter.
- The slope has a steep gradient.
Entrance (Northbury Community Hub)
- This entrance is located at the front of the community hub, to the right of Al Madina Mosque.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a slight gradient.
- There are double manual doors at this entrance, however one door is locked or bolted.
- The locked door can be opened on request.
- The door opens away from you.
- The width of the opening is 81cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- There is step-free level access as you enter.
Getting Around
- There is step-free level access throughout all areas, this may include the use of a lift.
- Access throughout may include manual doors and narrow walkways.
- Some flooring is shiny.
- The visual contrast between the walls and floor varies between low and high.
- There is background noise in this area which varies depending on the function/event.
- Wayfinding signage is not provided.
- Seating available in the walkways includes: sofas and stools.
- Lighting levels vary due to the size of the space.
- Lighting levels are adjustable in some areas.
Lift
- The lift surveyed is located to the right as you enter the buillding.
- The distance from the entrance is 5m.
- The most accessible route to the lift has step-free level access.
- The ground, first and second floors are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a high visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 80cm.
- The internal dimensions of the lift are 110cm (width) x 140cm (depth).
- The internal lift control buttons have tactile markings and a high visual contrast.
- Some of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing, a visual floor indicator and an audible announcer.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Stairs
- The stairs surveyed are located to the right as you enter the building.
- The ground, first and second floors can be accessed by these stairs.
- There are 17 steps between floors.
- The steps have low visual contrast markings and have a handrail on the left going up.
- The handrail is not easy to grip.
- The handrail covers the flight of stairs throughout its length.
- The handrail extends horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Toilet with Adaptations (Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located on the first floor, to the right and right again after you exit the lift.
- The distance from the lift is 10m.
- The most accessible route to the toilet has step-free level access, manual doors and narrow walkways.
- There is step-free level access into the facility.
- There is an initial single-width door into the toilet area with a minimum width of 84cm.
- The door information provided below is for the second door which provides access to the toilet cubicle itself.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 75cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 172cm (width) x 190cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 87cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is not a toilet roll holder.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a low visual contrast.
- There is a soap dispenser, however it is not wall mounted.
- There are paper towels for drying hands.
- There is not a hand dryer.
- There is a pull cord emergency alarm but it was tied up at the time of the survey.
- There is no mirror.
- There is no shelf.
- The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- There are additional facilities outside of the toilet cubicle.
- There are wash basins with twist/turn mixer taps at a height of 87cm.
- There is a low colour contrast hand dryer at a height of 123cm.
Room (Sensory Hive)
- The room is located on the first floor, to the right and right again after exiting the lift.
- The distance from the lift is 11m.
- The most accessible route to the room has step-free level access, manual doors and narrow walkways.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a low visual contrast.
- The door opens away from you.
- The width of the opening is 95cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: benches.
- There is not a hearing assistance system.
- Additional facilities/services include: a flashing fire alarm and a television with subtitles.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels were low at the time of the survey.
- Lighting levels are adjustable.
Room (Sports Hall)
- The room is located on the second floor, to the right after exiting the lift.
- The distance from the lift is 4m.
- The most accessible route to the room has step-free level access and narrow walkways.
- There is no signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door has an open extension leaf.
- The door opens away from you.
- The width of the opening is 133cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs without armrests.
- There is not a hearing assistance system.
- Additional facilities/services include: a flashing fire alarm.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels vary due to the size of the space.
- Lighting levels are adjustable.
