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Costa Coffee

250-252 Northolt Road, South Harrow, Middlesex, HA2 8HR

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Access Guide

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Location

  • The venue is not in a pedestrian area.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Northolt Park.
  • The nearest underground station is South Harrow.

Opening Hours

Parking

  • The venue does not have its own car park.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the venue .
  • There is level access into the venue.
  • Level access is not via lift.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are double.
  • The door(s) is / are heavy.
  • The width of the door opening is 160cm (5ft 2in).

Inside Access

  • There is level access to the service(s).
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Staff are trained to use the system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 26/01/2026.
  • The hearing assistance system was working at the time of testing.
  • This venue does not play background music.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are varied.

Eating and Drinking

  • The following information is for the café.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • Some tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 2m (6ft) from the main entrance .
  • The distance between the floor and the lowest table is 54cm (1ft 9in).
  • The distance between the floor and the highest table is 110cm (3ft 7in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Takeaway cups are available.
  • Takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are wall only.
  • Menus are available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Toilet with Adaptations (Right Hand Transfer)

  • Location and Access View
    • Accessible toilet facilities are available.
    • There is tactile and pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 22m (72ft) from the main entrance.
    • This accessible toilet is located at the back of the venue .
    • There is level access to this accessible toilet.
    • This is not by lift.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is not a radar key.
    • The key can be obtained from a member of staff. The door has a security code lock.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 190cm x 200cm (6ft 2in x 6ft 6in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 130cm (4ft 3in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is sensor.
    • There is not an emergency alarm.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 92cm (3ft 0in) .
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 92cm (3ft 0in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 73cm (2ft 4in).
  • Colour Contrast and Lighting View
    • There is a medium visual contrast between the external door and wall.
    • There is a high visual contrast between the internal door and wall.
    • There is a medium visual contrast between the wall-mounted grab rail(s) and wall.
    • There is a high visual contrast between the dropdown rail(s) and wall.
    • There is a medium visual contrast between the walls and floor.
    • The lighting levels are varied.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the accessible toilet .
    • The height of the baby change table once extended is 83cm (2ft 8in).

Standard Toilet(s)

Additional Info

  • A bowl of water can be provided for an assistance dog.