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Harrow on the Hill Station

Station Approach, Harrow, Middlesex, HA1 1BB

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Access Guide

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Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest underground station is Harrow on the Hill.

Opening Times

  • Opening times do vary depending on timetabling.

Parking

  • The venue does not have its own car park.

Access Points and Turnstiles (College Road)

  • Access Point View
    • This access point is located at the front of the station on College Road.
    • The access point is clearly signed.
    • There is stepped access at the access point.
    • There are 35 steps at the entrance.
    • There are handrails on both sides and also a central handrail.
    • The handrails are easy to grip.
    • The handrails cover the flight of stairs throughout its length.
    • The handrails extend horizontally beyond the first and last step.
    • The steps are clearly marked.
    • The height of the steps is between 15cm and 18cm.
    • The height of the highest step is 15cm.
    • The depth of the steps is between 30cm-45cm.
    • There is an open gap at this access point.
    • The width of the opening is more than 200cm.

Access Points and Turnstiles (Whitehall Road)

  • Access Point View
    • This access point is located at the rear of the station, off Whitehall Road.
    • The access point is clearly signed.
    • There is stepped access at the access point.
    • There are 26 steps at the entrance.
    • There are handrails on both sides and also a central handrail.
    • The handrails are easy to grip.
    • The handrails cover the flight of stairs throughout its length.
    • The handrails extend horizontally beyond the first and last step.
    • The steps have some clear markings.
    • The height of the steps is between 15cm and 18cm.
    • The height of the highest step is 15cm.
    • The depth of the steps is between 30cm-45cm.
    • There is an open gap at this access point.
    • The width of the opening is more than 200cm.

Lift (Lift A)

  • There is a lift for public use.
  • The lift is located to the left from the College Road entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are 0 and 2.
  • Wall mounted information boards are provided at lift landings.
  • The lift is approximately 15m (4.57m) from the College Road entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 109cm (3ft 6.91in).
  • The dimensions of the lift are 128cm x 210cm (4ft 2.39in x 6ft 10.68in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are not within 90cm - 120cm from the floor.
  • The controls for the lift are within 83cm - 106cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is moderate to good.

Lift (Ticket Hall to Platforms - Lift D)

  • There is a lift for public use.
  • The lift is located beyond the barriers on ticket hall level.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are 1 and 2.
  • Wall mounted information boards are provided at lift landings.
  • The lift is approximately 25m (27yd 1ft) from the ticket barriers.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 109cm (3ft 7in).
  • The dimensions of the lift are 120cm x 215cm (3ft 11in x 7ft 1in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is moderate to good.

Inside Access

  • There is level access to the service.
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Staff are trained to use the system.
  • This venue does not play background music/noise.
  • The lighting levels are medium.

Train Station

  • There are generally 2 member(s) of staff on duty.
  • The station is staffed.
  • There is an office to obtain help.
  • The office to obtain help is 5m (16ft) from the Whitehall Road entrance.
  • This office is located next to ticket barriers.
  • There is not a ticket office.
  • The train companies operating from within this station are TFL and Chiltern Railways.
  • There is a taxi rank at the station.
  • The taxi rank is located on College Road.
  • The taxi rank is 28m (91ft) from the College Road entrance.
  • Shops and services within the station include a newsagents.
  • All key concourse shops and services have level access.
  • There are 6 platform(s) in the station.
  • The platform(s) accessed by steps only is / are 1-6.
  • Announcements on platforms are audio and visual.
  • Wider ticket barriers are available to access platforms.
  • Platforms which have tactile markings at the platform edge are 1-6.
  • Accessible toilets are not located on the platform(s).
  • Accessible toilets are not located on the main station concourse.
  • There is not a wheelchair available to borrow.

Toilet with Adaptations

  • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilets are available.
  • Access to Standard Female Toilet(s) View
    • The female toilets are located to the right as you enter the Whitehall Road entrance.
    • The female toilets are 5m (5yd 1ft) from the Whitehall Road entrance.
    • Inside the venue, there is level access to the female toilet.
    • An ambulant toilet cubicle with wall mounted grab rails is available.
    • Lighting levels are bright.
  • Access to Standard Male Toilet(s) View
    • The male toilets are located to the right as you enter the Whitehall Road entrance.
    • The male toilets are 5m (5yd 1ft) from the Whitehall Road entrance.
    • Inside the venue, there is level access to the male toilet.
    • An ambulant toilet cubicle with wall mounted grab rails is available.
    • Lighting levels are bright.

Additional Info

  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.