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St Anns Shopping Centre

St Anns Road, Harrow, Middlesex, HA1 1AT

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Access Guide

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Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Harrow-on-the-Hill.
  • The nearest underground station is Harrow-on-the-Hill.

Opening Times

  • Monday 07:00 - 21:00.
  • Tuesday 07:00 - 21:00.
  • Wednesday 07:00 - 21:00.
  • Thursday 07:00 - 21:00.
  • Friday 07:00 - 21:00.
  • Saturday 07:00 - 21:00.
  • Sunday 09:00 - 17:00.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is not free for Blue Badge holders.
    • The car park is located off College Road, to the left of St Anns Shopping Centre.
    • The car park type is multi storey.
    • Parking spaces for Blue Badge holders cannot be booked in advance.
    • There is/are 10+ Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 350cm x 475cm (11ft 5.8in x 15ft 7.01in).
    • The nearest Blue Badge bay is 5m (16.4042ft) from the car park entrance.
    • The furthest Blue Badge bay is 25m (82.021ft) from the car park entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is concrete.
    • There is a dropped kerb between the car park and the venue.
    • There is not a road to cross between the car park and the entrance.
    • The car park does have a height restriction barrier.
    • The maximum height is 200cm (6ft 6.74in).
  • Drop-off Point View
    • There is not a designated drop off point.

Outside Access (Car Park Entrance)

  • This information is for the entrance located on the left side of the College Road entrance.
  • There is level access into the venue.
  • Level access is via lift.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are double.
  • The door(s) is / are heavy.
  • The width of the door opening is 160cm (5ft 2in).

Outside Access (College Road Entrance)

  • This information is for the entrance located off College Road at the front of the building.
  • There is level access into the venue.
  • The main door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 130cm (4ft 3in).

Outside Access (St. Anns Road Entrance)

  • This information is for the entrance located at the rear of the venue off St. Anns Road.
  • There is level access into the venue.
  • Level access is not via lift.
  • The main door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 140cm (4ft 7in).

Level Change (Inside Access)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope gradient is steep.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • The width of the ramp/slope is 175cm (5ft 8.9in).
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of the entrance.
  • There is/are 6 step(s) to the area/service.
  • The lighting levels at the step(s) are good.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • The ramp/slope does bypass the step(s).
  • There is not a lift to access this area/service.

Inside Access (Ground and First Floor)

  • There is not level access to the service(s).
  • The is a ramp on the right and stairs at the front as you enter from the College Road entrance, followed by a sloped access to the centre of the venue.
  • This venue does not play background music.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are moderate to good.

Toilet with Adaptations (Ground Floor - Left Hand Transfer)

  • Location and Access View
    • Accessible toilet facilities are available.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 29m (95.14436ft) from the College Road entrance.
    • This accessible toilet is located in the middle of the shopping centre.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from the toilet attendant.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 90cm (2ft 11.43in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 140cm x 200cm (4ft 7.12in x 6ft 6.74in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 67cm (2ft 2.38in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary and non-infectious waste disposal units.
    • There is a/are coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 6.5in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • There is a high visual contrast between the external door and wall.
    • There is a high visual contrast between the internal door and wall.
    • There is a low visual contrast between the wall-mounted grab rail(s) and wall.
    • There is a medium visual contrast between the dropdown rail(s) and wall.
    • There is a low visual contrast between the walls and floor.
    • The lighting levels are moderate to good.

Standard Toilet(s) (Ground Floor)

Other Floors

  • Steps View
    • The floors which are accessible by stairs are Ground and Level 1.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are moderate to good.
  • Escalators View
    • Escalator(s) can be used to access other floors.
    • The floors which are accessible by escalator are Ground and Level 1.
    • The escalators steps are not clearly marked.
    • The foot and head of the escalators are not clearly marked.
    • The lighting levels are moderate to good.

Lift

  • There is a lift for public use.
  • The lift is located on the left as you enter the College Road entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1-2-3-4.
  • The lift is approximately 8m (2.44m) from the College Road entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 108cm (3ft 6.52in).
  • The dimensions of the lift are 145cm x 180cm (4ft 9.09in x 5ft 10.87in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is low to moderate.
  • There are two sets of lifts.

Toilet with Adaptations (First Floor - Left Hand Transfer)

  • Location and Access View
    • Accessible toilet facilities are available.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 39m (127ft) from the lift.
    • This accessible toilet is located on the first floor, at the middle of the shopping centre.
    • There is level access to this accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a toilet attendant.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 145cm x 235cm (4ft 9in x 7ft 8in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 67cm (2ft 2in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary and non-infectious waste disposal units.
    • There is a/are coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer requires hands to be inserted into the top.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • There is a high visual contrast between the external door and wall.
    • There is a high visual contrast between the internal door and wall.
    • There is a low visual contrast between the wall-mounted grab rail(s) and wall.
    • There is a medium visual contrast between the dropdown rail(s) and wall.
    • There is a medium visual contrast between the walls and floor.
    • The lighting levels are good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 86cm (2ft 9in).

Additional Info

  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A BSL staff member is available Monday to Friday.