You are on Introduction. Skip to the next section.

Introduction

• Related link The Centre.
• Https://www.accessable.co.uk/london-borough-of-hounslow/access-guides/centre-middlesex
• Related link Feltham Centre for Health.
• Https://www.accessable.co.uk/hounslow-and-richmond-community-healthcare-nhs-trust/access-guides/feltham-centre-for-health

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• Comments View
  • The library is located on the second floor of The Centre.
  • For access details to The Centre, please see the separate shopping centre and Feltham Centre for Health guides.

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on Location. Skip to the next section.

Location

• The venue is located within The Centre Feltham.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Feltham.
• The nearest underground station is Hatton Cross.

You are on Parking. Skip to the next section.

Parking

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• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • For parking details, please see the separate shopping centre guide.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the building.
  • There is step-free access at this entrance.
  • There is not a bell/buzzer.
  • There is an intercom.
  • The height of the intercom is 120cm (3ft 11in).
  • The main door(s) open(s) automatically.
  • The door(s) is/are single width.
  • The width of the door opening is 116cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

You are on Entrance (Library and Feltham Arts). Skip to the next section.

Entrance (Library and Feltham Arts)

• This information is for the entrance located on the second floor.

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• Entrance View
  • There is step-free access at this entrance, via lift.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 143cm.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 110cm.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 12m (13yd 4in) from the lift.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter has a low (76cm or lower) section.
• The lighting levels are moderate to good.
• There is not a hearing assistance system.

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• Comments View
  • There are 3 self service machines located as you enter.
  • These self service machines are 160cm to the top of the touchscreen and 95cm to the bottom of the touchscreen.
  • The scanner is 74cm from the ground.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are moderate to good.

You are on Meeting Rooms/Classrooms 1-4. Skip to the next section.

Meeting Rooms/Classrooms 1-4

• The Meeting Rooms/Classrooms 1-4 are located ahead to the right as you enter the library.
• The Meeting Room surveyed was Meeting Room 3 and there are 3 others similar.
• The door to enter is a single door that is heavy, pushes away from you and measures 84cm in width.
• As you enter the room, there is a conference table in the middle, with chairs without armrests surrounding it.
• The chairs are fully adjustable.
• The conference table is 72cm from the ground.
• There is ample space to move around.
• The lighting levels are good.
• The flooring is carpet.

You are on Library. Skip to the next section.

Library

• This library does not have a regular supply of books in Braille.
• This library does have a regular supply of books in large print.
• This library does have a regular supply of books in audio format.
• There is an ordering service.
• The library does not have computers with accessible software.
• Auxiliary aids are available for computer users.
• A height adjustable chair is / are available.
• Other computer auxiliary aids include a large screen computer.

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• Comments View
  • At the rear of the library, there is a small section for children.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located to the left as you enter.
  • The female and male toilets are approximately 6m (6yd 1ft) from the lift.
  • Inside the venue, there is level access to the female and male toilets.
  • This is by lift.
  • Lighting levels in the female and male toilets are moderate to good.

You are on Toilet with Adaptations (Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Right Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 6m (6yd 1ft) from the library entrance.
  • This accessible toilet is located to the right as you enter the library.
  • There is level access to this accessible toilet.
  • This is by lift.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from Reception.
  • The door opens outwards.
  • The door is push pad activated.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 75cm (2ft 6in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 162cm x 265cm (5ft 4in x 8ft 8in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 95cm (3ft 1in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary, waste paper pedal bin and open waste paper bin disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 172cm from the floor.
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on the left.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 107cm (3ft 6in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • There is a high colour contrast between the external door and wall.
  • There is a high visual contrast between the internal door and wall.
  • There is a low colour contrast between the wall-mounted grab rail(s) and wall.
  • There is a low colour contrast between the dropdown rail(s) and wall.
  • There is a high colour contrast between the walls and floor.
  • The lighting levels are good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the Accessible Toilet.
  • The height of the baby change table once extended is 96cm (3ft 2in).

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are 1, 2, 3.
  • There are 15+ steps between floors.
  • The steps are not clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are varied.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located ahead to the right as you enter.
• The lift is a standard lift.
• The floors which are accessible by this lift are 1, 2, 3.
• Wall mounted information boards are provided at lift landings.
• The lift is approximately 6m (6yd 1ft) from the Main Entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 89cm (2ft 11in).
• The dimensions of the lift are 112cm x 233cm (3ft 8in x 7ft 8in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents are not available in Braille.
• Documents are available in large print.
• A bowl of water can be provided for an assistance dog.
• An assistance dog toilet area can be provided onsite.
• The assistance dog toilet area is located outside the front of the venue.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.
• Home visits / services are not available.