Access Guide
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Isleworth.
- The nearest underground station is Hounslow East.
Opening Times
- The venue is open 24hrs.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is not a car park for public use within 200m (approx).
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are available.
- The dimensions of the marked Blue Badge bays are 260cm x 605cm (8ft 6in x 19ft 10in).
- On street Blue Badge parking is located in Stanborough Road.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are available.
- The dimensions of the standard marked parking bays are 250cm x 470cm (8ft 2in x 15ft 5in).
- Standard marked parking bays are located in Stanborough Road.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the building.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is an intercom.
- The height of the intercom is 130cm (4ft 3in).
- The main door(s) open(s) automatically (towards you).
- The main automatic door(s) is/are push pad or push button activated.
- The push pad or push button is 102cm from floor level.
- The door(s) is/are single width.
- The width of the door opening is 89cm.
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Ramp/Slope
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is steep.
Outside Access (Garden Entrance)
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Entrance
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- This information is for the entrance located at the rear of the venue.
- There is ramped/sloped or stepped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width with a locked extension leaf.
- The width of the door opening is 85cm.
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Ramp/Slope
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- The ramp/slope is located to the left and immediately beyond the entrance.
- The gradient of the ramp/slope is steep.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on the right going up.
- The width of the ramp/slope is 110cm (3ft 7in).
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Step(s)
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- The step(s) is/are located in front of the entrance.
- There is/are 2 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The height of the step(s) is/are 15cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do not cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
Reception (Office)
- The desk/counter is 4m (4yd 1ft) from the Main Entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is low (76cm or lower).
- The lighting levels are moderate to good.
- There is not a hearing assistance system.
Inside Access
- There is level access to the service(s).
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are medium.
Accessible Shower
- Accessible shower facilities are available.
- The accessible shower(s) surveyed is/are located on the first floor opposite the lift.
- The facilities available in the accessible shower(s) include; an adjustable shower head, handrails and a shower chair.
- The height of the seat is 45cm (1ft 6in).
- There is level access to the services from the accessible shower facilities.
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Comments
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- The shower chair is not fixed.
- There is a corner bench.
- The height of the corner bench is 48cm.
- There are two coat hooks, 175cm from the floor.
- There is an emergency alarm cord by the shower and the corner bench.
- Both emergency cords are more than 10cm from the floor.
Bath
- There is a bath on the first floor for residents to use.
- The bath is 65cm deep.
- There is an electric chairlift on the corner of the bath that helps residents gain access into the bath.
- The taps are twist/turn.
- There is an emergency alarm in the bathroom that is tied up and not within 10cm of the floor.
Other Floors
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Steps
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- The floors which are accessible by stairs are G, 1, and 2.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are deep (18cm+).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are moderate to good.
Lift
- There is a lift for public use.
- The lift is located to the left as you enter.
- The lift is a standard lift.
- The floors which are accessible by this lift are G, 1, 2.
- Wall mounted information boards are not provided at lift landings.
- The lift is approximately 2m (2yd 7in) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 97cm (3ft 2in).
- The dimensions of the lift are 108cm x 140cm (3ft 7in x 4ft 7in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is medium.
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Comments
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- There is a flip down bench seat within the lift that is 50cm high.
Toilet with Adaptations (Left Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 3m (3yd 10in) from the lift.
- This accessible toilet is located on the second floor.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is not a shared toilet.
- There are male and female Accessible Toilets on the second floor.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 75cm (2ft 6in).
- The door is easy to open.
- The dimensions of the accessible toilet are 190cm x 188cm (6ft 3in x 6ft 2in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 117cm (3ft 10in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are general domestic waste disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 176cm from the floor.
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 129cm (4ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 115cm (3ft 9in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 76cm (2ft 6in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high visual contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are good.
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Comments
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- The toilet surveyed was the female toilet.
- The male accessible toilet was padlocked at the time of survey (13/12/2021).
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located to the left as you enter.
- The female and male toilets are approximately 5m (5yd 1ft) from the Main Entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels in the female and male toilets are moderate to good.
Additional Info
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.
