Access Guide
Overview
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest step-free train station is Hounslow.
- The nearest underground station is Hounslow West.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free access via a portable ramp at the most accessible entrance.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps or slopes: the main green, via a portable ramp.
- The following areas have stepped access: the main green, bypassed via a portable ramp.
- Access throughout may include narrow walkways.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair and walking aids. .
- Additional equipment which can be borrowed or hired includes: auxiliary aids for those with a visual impairment.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: phone charging points.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located to the left of the building.
- The toilet with adaptations has a left hand transfer space.
- The male and female step-free toilet facilities are located to the left of the building.
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Changing Places and Changing Facilities
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- Standard changing facilities are located to the left of the building.
Parking
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Car Park
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- The car park is located at the front of the building.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 2 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 235cm (width) x 465cm (depth).
- The hatched/marked zones vary between bays.
- The width of the marked zone is 130cm.
- The nearest designated bay is 4m from the entrance.
- The most accessible route from the Blue Badge parking has step-free level access.
- There is a key pad at the car park entrance barrier which opens the barrier. The key pad code is available on request from the venue.
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Charges and Restrictions
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- Parking is free for all users.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance
- This entrance is located off the car park, to the centre of the building.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a portable ramp at the entrance.
- The ramp has a slight gradient.
- The ramp is under 75cm wide with no handrails.
- The ramp bypasses the step.
- There is 1 step with no handrails.
- The step is unmarked.
- The height of the step is not between 15cm and 18cm.
- The height of the highest step is 9cm.
- The step is in the threshold of the doorway.
- There is an intercom at a height of 136cm.
- There is a bell at a height of 142cm.
- There are double manual doors at this entrance, however one door is locked or bolted.
- The locked door can be opened on request.
- The door opens towards you.
- The width of the opening is 77cm.
- The doors have a high visual contrast.
- There is a second set of double manual doors.
- The second set of doors open towards you.
- The width of the opening is 160cm.
- There is a small lip on the threshold of the opening.
- The second set of doors have a high visual contrast.
- There is step-free level access as you enter.
Getting Around
- There is step-free level access throughout walkways.
- The following areas have step-free access via ramps or slopes: the main green area, via a steep portable ramp which is 76cm wide.
The ramp is only to be used with the provided green-specific adapted wheelchair. - The following areas have stepped access: the main green area, bypassed by using the steep portable ramp.
- Access throughout may include narrow walkways.
- There is a high visual contrast between the walls and floor in all areas.
- There may be background noise.
- Seating available in the walkways includes: benches, chairs with armrests and chairs without armrests.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- There is a narrow walkway to the female standard toilet and the standard changing rooms.
Eating and Drinking (Jeans Bar)
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Location and Access
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- The bar is located on the right after the entrance.
- The most accessible route has step-free level access.
- There is step-free level access into this area.
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Service
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- This area has staff who can provide assistance with ordering, designated seating and a bar where drinks can be ordered.
- Full table service is not available.
- The following are available: takeaway cups.
- There is not a hearing assistance system.
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Order and Payment
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- The bar was surveyed.
- There is step-free level access to the counter.
- The height of the counter is 106cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs without armrests and chairs with armrests.
- Furniture available in this area includes: tables.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There may be background noise in this area.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Toilet with Adaptations (Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located to the left of the building.
- The distance from the entrance is 20m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 86cm.
- The door has no lock.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 129cm (width) x 241cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet.
- There is a lever flush on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a medium visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a medium visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 64cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- The wash basin has a lever tap.
- The vertical grab rail is on the left as you face the wash basin.
- The wash basin grab rail has a low visual contrast.
- There is a soap dispenser, however it is not wall mounted.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a medium visual contrast.
- The towel dispenser is 152cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
