Access Guide
Introduction
- Services / facilities within the building include meeting rooms, and halls for hire.
- The venue also accommodates pre-school groups.
- Opening times vary depending on events and meetings taking place.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Isleworth.
- The nearest underground station is Osterley.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is not a car park for public use within 200m (approx).
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are not available.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are available.
- The dimensions of the standard marked parking bays are 190cm x 590cm (6ft 2in x 19ft 4in).
- Standard marked parking bays are located outside the venue, on South Street.
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Drop-off Point
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- There is not a designated drop off point.
Access Point (Accessible Entrance)
- The locked gate can be opened on request .
- The width of the opening is 110cm.
Entrance (Accessible)
- This entrance is located to the right-hand side of the building.
- The entrance area is not clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a steep gradient.
- The ramp is between 75cm and 150cm wide with handrails on both sides.
- There is a single automatic door at this entrance.
- The door opens towards you.
- The width of the opening is 82cm.
- There is a small lip on the threshold of the opening.
- The door has a high visual contrast.
- There is step-free level access as you enter.
- There is also an alternative stepped entrance which is opened for specific events.
- The accessible entrance remains available for access at such times.
Getting Around
- The following areas have step-free access via ramps or slopes: the main access corridor on the ground floor and the Vestry Room on the first floor.
- The following areas have stepped access: the stage in the Jubilee Hall on the first floor.
- Access throughout may include manual doors and narrow walkways.
- Some flooring is shiny.
- There is a high visual contrast between the walls and floor in all walkways.
- There is background noise in this area which varies depending on the function/event.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Lighting levels were even at the time of the survey.
- A portable hearing loop is available on request from the office on the ground floor.
- The hearing loop was tested and working at the time of survey (August 2025).
Lift
- There is a lift for public use.
- The lift is a platform lift.
- The floors which are accessible by this lift are the ground floor and the first floor.
- Wall mounted information boards are not provided at lift landings.
- The lift is approximately 12m (39ft) from the accessible entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 89cm (2ft 11in).
- The dimensions of the lift are 100cm x 130cm (3ft 3in x 4ft 3in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does not have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is good.
Other Floors
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Steps
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- The floors which are accessible by stairs are the ground floor and the first floor.
- There are 15 steps between floors.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are good.
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Other
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- There are alternative stairs to the left of the building ahead from the stepped entrance, and also to the rear of the building.
Toilet with Adaptations (Ground Floor - Left Hand Transfer)
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Location and Access
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- There is pictorial signage on or near the door.
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Dimensions and Features
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- There is not a hand dryer.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located at the rear of the building.
- The female and male toilets are approximately 20m (65ft) from the accessible entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels in the female and male toilets are good.
Additional Info
- A member of staff trained in BSL skills is not normally on duty.
