You are on Introduction. Skip to the next section.

Introduction

• Related link for Syon Park.
• View more information here (opens new tab).
• Related link for Syon Garden.
• View more information here (opens new tab).
• The satnav reference for the House is TW7 6AZ.

You are on Location. Skip to the next section.

Location

• This venue is situated in Syon Park.
• There is not a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Syon Lane.

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located past the entrance to Syon House, after the Park Road vehicle entrance.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot be booked in advance.
  • There is/are 10 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 300cm x 490cm (9ft 10in x 16ft 0in).
  • The nearest Blue Badge bay is 90m (295ft) from the Syon House and Gardens Visitor Centre.
  • The furthest Blue Badge bay is 120m (393ft) from the Syon House and Gardens Visitor Centre.
  • There is a pedestrian crossing between the car park and the Visitor Centre.
  • There are bollards ahead of the pedestrian crossing.
  • The spacing between the bollards is 120cm.
  • There are 2 Blue Badge parking bays near the Hilton London Syon Park hotel which are 170m from the Visitor Centre.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are uneven surfaces.
  • The car park surface is tarmac and block paving.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does have tactile paving.
  • There is a road to cross between the car park and the entrance.
  • The road is generally quiet.
  • The car park does have a height restriction barrier.
  • The maximum height is 270cm (8ft 10in).
• Drop-off Point View
  • There is not a designated drop off point.

You are on Access Point (Visitor Centre). Skip to the next section.

Access Point (Visitor Centre)

• This access point is located across the access road from the car park, to the right of the Garden Centre.
• The access point is clearly signed.
• There is step-free access via slope.
• The slope has a steep gradient.
• There are double manual gates.
• The gates are permanently held open.
• The width of the opening is 144cm.
• The gates have a high visual contrast.

You are on Entrance (Visitor Centre). Skip to the next section.

Entrance (Visitor Centre)

• This entrance is located on the left after the Visitor Centre access point.
• The entrance area is not clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free access via ramp at the entrance.
• The ramp has a steep gradient.
• The ramp is over 150cm wide with no handrails.
• There are double manual doors at this entrance, however one door is locked or bolted.
• The locked door can be opened on request.
• The door is permanently held open.
• The width of the opening is 85cm.
• There is a small lip on the threshold of the opening.
• The doors have a low visual contrast.
• There is step-free level access as you enter.

You are on Reception (Visitor Centre). Skip to the next section.

Reception (Visitor Centre)

• The reception is located straight ahead from the Visitor Centre entrance.
• The distance from the Visitor Centre entrance is 2m.
• There is step-free level access to reception.
• The height of the reception desk is 92cm.
• There is not a lowered section at the desk.
• The reception has patterned/distracting backgrounds.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this area.
• Lighting levels were even at the time of the survey.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: chairs without armrests.

You are on Getting Around (Visitor Centre). Skip to the next section.

Getting Around (Visitor Centre)

• There is step-free level access throughout all areas.
• The flooring is shiny.
• The visual contrast between the walls and floor varies between low and high.
• There is no (or very little) background noise.
• Lighting levels were even at the time of the survey.

You are on Exit (Visitor Centre to Gardens). Skip to the next section.

Exit (Visitor Centre to Gardens)

• The exit area is not clearly signed.
• There is step-free access via slope at the exit.
• The slope has a steep gradient.
• There are double manual doors at this exit, however one door is locked or bolted.
• The locked door can be opened on request.
• The door is permanently held open.
• The width of the opening is 86cm.
• The doors have a medium visual contrast.
• There is a second single manual door.
• The second door is permanently held open.
• The width of the opening is 154cm.
• The second door has a high visual contrast.
• There is step-free level access as you exit.
• The slope is in front of the second set of doors.
• There are alternative gates for access to Syon Gardens before the entrance to the Visitor Centre.
• These gates are an alternative access through the Visitor Centre.
• These gates may be used at the discretion of staff at the reception desk.

You are on Outside Access (Syon House Entrance). Skip to the next section.

Outside Access (Syon House Entrance)

• This information is for the entrance located at the front of Syon House.
• There is not level access into the venue.
• The main doors open away from you (push).
• The doors are double width.
• The doors are heavy.
• The door opening is 187cm (6ft 2in) wide.

You are on Level Change (Syon House Entrance). Skip to the next section.

Level Change (Syon House Entrance)

• There are steps to access this area / service.
• The steps are located leading up to the entrance.
• There is / are 7 step(s) to the area / service.
• The step(s) is/are not clearly marked.
• The steps are medium.
• The steps do have handrails.

You are on Reception. Skip to the next section.

Reception

• The reception desk is 2m (6ft 7in) from the Syon House entrance.
• There is level access to reception from the entrance.
• The reception desk is high height.
• The desk does not have a lowered section.
• Lighting levels are bright.
• There is not a hearing assistance system.

You are on Inside Access (Syon House). Skip to the next section.

Inside Access (Syon House)

• There is not level access to the service(s).
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are not welcomed in public parts of the venue.

You are on Level Change (Syon House). Skip to the next section.

Level Change (Syon House)

• There are steps to access this area / service.
• The steps are located leading from the foyer to the house.
• There is / are 6 step(s) to the area / service.
• Lighting levels at the steps are bright.
• The step(s) is/are not clearly marked.
• The steps are medium.
• The steps do not have handrails.

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• Comments View
  • There are another set of 4 steps on the other side of the foyer.

You are on Museum. Skip to the next section.

Museum

• Exhibits cannot be audio described.
• Video tours are not available.
• There is not a hearing assistance system.
• Concessions are available.
• There is not a wheelchair to borrow.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are LG-G.
  • There are 15+ steps between floors.
  • The steps are not clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The steps have a handrail on the left going up.
  • There is a landing.
  • The lighting level is bright.
• Other View
  • The services on the floors which are not accessible are an exhibition of Syon Abbey.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female Toilet(s) View
  • The female toilets are located at the end of the tour route.
  • The female toilets are 70m (77yd) from the Syon House entrance.
  • Inside the venue, there is not level access to the female toilet.
  • Lighting levels are medium.
• Access to Standard Male Toilet(s) View
  • The male toilets are located at the end of the tour route.
  • The male toilets are 40m (44yd) from the Syon House entrance.
  • Inside the venue, there is not level access to the male toilet.
  • Lighting levels are medium.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• There are not accessible toilets within this venue designated for public use.

You are on Additional Info. Skip to the next section.

Additional Info

• A bowl of water can be provided for an assistance dog.
• An assistance dog toilet area can be provided onsite.
• The assistance dog toilet area is located within the grounds.
• A member of staff trained in BSL skills is not normally on duty.