You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include the Treaty Shopping Centre, Can Mezzanine, Theatre, Café Bar and rooms to hire.
• Treaty Centre link (new tab) - click here.
• Can Mezzanine link (new tab) - click here.

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• Comments View
  • The venue is located on the first floor of the Treaty Centre.
  • The venue is used by local community groups including Speak Out, Wellbeing Network, One Stop Community Safety and Sure Trust.
  • The venue is also used by the NHS as a Diabetes Clinic and as a Blood Donation Point.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Hounslow.
• The nearest underground station is Hounslow Central.

You are on Opening Times (Box Office). Skip to the next section.

Opening Times (Box Office)

• Opening times for the venue vary according to bookings/events taking place.
• Please click here for information on opening times.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • Parking is not free for Blue Badge holders.
  • The car park is located in the Treaty Centre.
  • The car park type is multi storey.
  • Parking spaces for Blue Badge holders cannot be booked in advance.
  • There is/are 10+ Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 230cm x 360cm (7ft 7in x 11ft 10in).
  • The nearest Blue Badge bay is 20m (21yd 2ft) from the stairs.
  • The furthest Blue Badge bay is 40m (43yd 2ft) from the stairs.
  • The route from the car park to the entrance is not accessible to a wheelchair user.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • The Blue Badge bays are located on level B3.
  • Please note these Blue Badge bays do not give level access to the venue.
  • Some levels of the car park have ramps to access the stairs.
  • These ramps vary from slight to steep and can have handrails on the left or right.
  • Photographs 7 and 8 show the slight ramp on level B3.

You are on Other Floors (Car Park). Skip to the next section.

Other Floors (Car Park)

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• Steps View
  • The floors which are accessible by stairs are G, 1, 2, 3, 4, 5, and 6.
  • There are 15+ steps between floors.
  • The steps are not clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are moderate to good.

You are on Outside Access (Treaty Centre Entrance). Skip to the next section.

Outside Access (Treaty Centre Entrance)

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• Entrance View
  • This information is for the entrance located off High Street.
  • There is ramped/sloped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 370cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Ramp/Slope View
  • The ramp/slope is located leading to the entrance.
  • The gradient of the ramp/slope is slight.

You are on Other Floors (Treaty Centre). Skip to the next section.

Other Floors (Treaty Centre)

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• Steps View
  • The floors which are accessible by stairs are G, 1, and 2.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are varied.
• Other View
  • The area(s)/service(s) on the floors which are not accessible is/are Arts Centre Hounslow, Job Centre, and Treaty Kitchen Food Court.

You are on Entrance (The Arts Centre Hounslow Internal Entrance). Skip to the next section.

Entrance (The Arts Centre Hounslow Internal Entrance)

• This information is for the entrance located on the first floor of the Treaty Centre.

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• Entrance View
  • There is step-free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There are no doors at this entrance.
  • The width of the door opening is 196cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are single width.
  • The width of the door opening is 146cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

You are on Access Point (East High Street Entrance). Skip to the next section.

Access Point (East High Street Entrance)

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• Access Point View
  • This information is for the access point located to the right of the Treaty Centre High Street Entrance.
  • There is not an information board/map at this access point.
  • There is step-free access at this access point.
  • There is a gate which opens away from you (push).
  • The gate is permanently held open.

You are on Outside Access (East High Street Entrance). Skip to the next section.

Outside Access (East High Street Entrance)

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• Entrance View
  • This information is for the entrance located to the right of the Treaty Centre High Street Entrance.
  • There is stepped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The width of the door opening is 176cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 156cm.
• Step(s) View
  • The step(s) is/are located immediately through the East High Street Entrance, and between subsequent floors.
  • There is/are 10+ step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are not easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are low to moderate.
• Comments View
  • There is a third set of permanently held open double doors These doors are 144cm wide.
  • This entrance and the East High Street Access Point are only used when the Treaty Centre is closed.
  • Ushers are on hand to assist when this entrance is in use.
  • There is a threshold with rounded edges at the first entrance door as shown in photograph 2.

You are on Service Yard Parking and Entrance. Skip to the next section.

Service Yard Parking and Entrance

• This entrance is strictly only used after 18.00, solely for wheelchair users and people with mobility issues.

You are on Reception (Reception & Box Office). Skip to the next section.

Reception (Reception & Box Office)

• The desk/counter is 4m (4yd 1ft) from the internal entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are moderate to good.
• There is not a hearing assistance system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does play background music.
• Music is played during some performances.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are adjustable.

You are on Eating and Drinking. Skip to the next section.

Eating and Drinking

• The following information is for the bar.
• The bar is located off the main corridor.
• The bar does not serve food.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• Some tables are permanently fixed.
• No chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is approximately 2m (2yd 7in) from the internal entrance.
• The distance between the floor and the lowest table is 41cm (1ft 4in).
• The distance between the floor and the highest table is 104cm (3ft 5in).
• The standard height for tables is 104cm.
• There is ample room for a wheelchair user to manoeuvre.
• Drinking straws are available.
• Children are welcomed in the bar area.
• Menus are wall only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

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• Comments View
  • Alcohol is served during performances.

You are on Theatre (Paul Robeson Theatre). Skip to the next section.

Theatre (Paul Robeson Theatre)

• There are designated spaces for wheelchair users.
• Designated seating is located in the front row.
• Wheelchairs are left with you.
• A companion may sit with you.
• Companions sit adjacent to the wheelchair user.
• It is 14m (15yd 11in) from the designated seating area to the nearest accessible toilet.
• This venue does not provide audio described performances.
• There is not a hearing assistance system.
• There is a wheelchair to borrow.
• Concessions are available.
• Assistance dogs are allowed in the auditorium.

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• Comments View
  • Seating in the theatre can be arranged according to the event.
  • The venue offers some performances with a sign language signer.

You are on Toilet with Adaptations (Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Left Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is no signage on or near the toilet door.
  • This accessible toilet is approximately 21m (22yd 2ft) from the internal entrance.
  • This accessible toilet is located off the main corridor.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from a member of staff.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 85cm (2ft 9in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 182cm x 210cm (5ft 12in x 6ft 11in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 76cm (2ft 6in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are non-infectious waste disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on the right.
  • There is not a shelf within the accessible toilet.
  • There is not a mirror.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 85cm (2ft 9in).
• Colour Contrast and Lighting View
  • There is a high colour contrast between the external door and wall.
  • There is a high visual contrast between the internal door and wall.
  • There is a low colour contrast between the wall-mounted grab rail(s) and wall.
  • There is a low colour contrast between the dropdown rail(s) and wall.
  • There is a high colour contrast between the walls and floor.
  • The lighting levels are moderate to good.
• Comments View
  • There is an additional door to enter the Accessible Toilet and this door is single, light, 85cm wide and opens towards you.

You are on Standard Toilet(s) (Gender Neutral). Skip to the next section.

Standard Toilet(s) (Gender Neutral)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Shared Toilet(s) View
  • The shared toilets that were surveyed are located off the main lobby next to the bar area.
  • The shared toilet(s) is/are approximately 20m (21yd 2ft) from the entrance.
  • Inside the venue, there is level access to the shared toilet(s).
  • Lighting levels in the shared toilets are moderate to good.

You are on Additional Info. Skip to the next section.

Additional Info

• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.