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The Gardening Club at Adrian Hall - Feltham

Snakey Lane, Feltham, TW3 7ND

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Access Guide

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Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located in the outbuilding to the right of the entrance.
    • The toilet with adaptations has a left hand transfer space.
    • The male and female toilet facilities are located in the outbuilding to the right of the entrance.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located within the toilet with adaptations in the outbuilding to the right of the entrance.

Parking

  • Car Park View
    • The car park is located at the front of the building.
    • The car park is open air/surface.
    • The car park surface consists of tarmac and block paving.
    • There are 6 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 335cm (width) x 525cm (depth).
    • There are no hatched/marked zones.
    • The nearest designated bay is 15m from the main entrance.
    • The most accessible route from the Blue Badge parking has step-free level access.
  • Charges and Restrictions View
    • Parking is free for all users.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (Main)

  • This entrance is located towards the centre of the building.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 292cm.
  • The doors have a low visual contrast.
  • There is a second set of double automatic doors.
  • The second set of doors open by sliding.
  • The width of the opening is 212cm.
  • The second set of doors have a low visual contrast.
  • There is a single manual Wanzl gate after the second set of doors.
  • The open width of the gate is 112cm.

Counter (Customer Service)

  • The counter is located on the left after the main entrance.
  • The distance from the main entrance is 15m.
  • There is step-free level access to the counter.
  • The height of the counter is 116cm.
  • There is not a lowered section at the counter.
  • The counter has patterned/distracting backgrounds.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • Lighting levels were even at the time of the survey.

Getting Around

  • There is step-free level access throughout all areas.
  • Access throughout may include doors permanently held open, narrow walkways and narrow aisles (less than 120cm).
  • Some flooring is shiny.
  • There is a high visual contrast between the walls and floor in the majority of walkways.
  • There may be background noise.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is consistent throughout.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Eating and Drinking

  • Location and Access View
    • The café is located to the far right of the building.
    • The most accessible route has narrow walkways and step-free level access.
    • There is step-free level access into this area.
  • Service View
    • This area has numerous seating options, staff who can provide assistance with ordering and a counter where food and drink can be ordered.
    • Full table service is not available.
    • Menus are handheld, wall-mounted and displayed on the counter.
    • The following dietary requirements can be catered for: gluten free, nut allergy, vegetarian, lactose free, dairy free and vegan.
    • The following are available: takeaway cutlery, drinking straws and takeaway cups.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The service counter was surveyed.
    • There is step-free level access to the counter.
    • The height of the counter is 91cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds, a television and windows.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The flooring is shiny.
    • The walls and floor visual contrast varies between low and high.
    • Seating available in this area includes: chairs without armrests.
    • Furniture available in this area includes: tables.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There may be background noise in this area.
    • Lighting levels were even at the time of the survey.

Checkouts

  • The checkout area is located on the left after the main entrance.
  • There is step-free level access to the checkout area.
  • The venue has a payment counter.
  • Payment Counter View
    • Signage is not provided for the counter.
    • The height of the payment counter is 91cm.
    • There is not a lowered section at the counter.
    • The card payment machine is portable.
    • There is not a hearing assistance system.
    • Lighting levels were even at the time of the survey.
    • The payment counter has an access width of 90cm.

Exit

  • The exit area is not clearly signed.
  • There is step-free level access at the exit.
  • There are double automatic gates at this exit.
  • The gates open away from you.
  • The width of the opening is 198cm.
  • The gates have a low visual contrast.
  • There is a second set of double automatic doors .
  • The second set of doors open by sliding.
  • The width of the opening is 292cm.
  • The second set of doors have a low visual contrast.

Toilet with Adaptations (Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located in the outbuilding to the right of the entrance.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free access via ramp into the facility.
    • The ramp has a steep gradient.
    • The ramp is between 75cm and 150cm wide with a handrail on the right going up.
    • There is written text signage on or near the door.
    • The door opens both ways and has a medium visual contrast.
    • The width of the door opening is 77cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 258cm (width) x 303cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 102cm (from the side of the toilet pan).
    • There is a spatula flush on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a low visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a low visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is not a toilet roll holder.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 75cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a low visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 92cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 90cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is no mirror.
    • There is no shelf.
    • The cubicle has a pedal bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 93cm.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.