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Glenbrook Primary School

Clarence Crescent, Clapham Park, London, SW4 8LD

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Access Guide

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Introduction

  • Services / facilities within the building include PE coaching, music teaching, specialist art teaching, and creative and bespoke teaching.

Opening Times

  • Monday 08:00 - 16:00.
  • Tuesday 08:00 - 16:00.
  • Wednesday 08:00 - 16:00.
  • Thursday 08:00 - 16:00.
  • Friday 08:00 - 16:00.
  • Saturday Closed.
  • Sunday Closed.

Location

  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Balham.
  • The nearest underground station is Clapham Common.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located to the left of the main school building.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders can be booked in advance.
    • There is/are 2 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 229cm x 469cm (7ft 6in x 15ft 5in).
    • The nearest Blue Badge bay is 49m (53yd 1ft) from the main entrance.
    • The furthest Blue Badge bay is 53m (57yd 2ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.
  • Comments View
    • There are 2 electric vehicle charging points.
    • The height of the electric vehicle charging point nozzle slot is 118cm.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located to the centre right of the building.
    • There is step-free access at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 182cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 184cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Comments View
    • There is a slope with a very easy incline in front of the first set of doors.
    • There is a bell, intercom and key card reader at the second set of doors.
    • The height of the bell is 134cm.
    • The height of the intercom is 144cm.
    • The height of the key card reader is 116cm.

Outside Access (Extended Services Entrance)

  • Entrance View
    • This information is for the entrance located to the centre of the building.
    • There is ramped/sloped access at this entrance.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 130cm (4ft 3in).
    • There is an intercom.
    • The height of the intercom is 140cm (4ft 7in).
    • The main door(s) open(s) towards you (pull).
    • The door(s) may be difficult to open.
    • The door(s) is/are single width.
    • The width of the door opening is 94cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 86cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.
  • Comments View
    • There is a key card reader at the first set of doors.
    • The height of the key card reader is 120cm.

Reception

  • The desk/counter is 3m (3yd 10in) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are good.
  • There is not a hearing assistance system.

Entrance (Reception)

  • This information is for the entrance located between the reception area and the main school building.
  • Entrance View
    • There is step-free access at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 186cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Comments View
    • There is a key card reader at this entrance.
    • The height of the key card reader is 110cm.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are good.

Canteen Main Hall

  • The main hall is temporarily configured for service at meal times.
  • There is a doorway to the service area 91cm wide.
  • The service counter is medium height (77cm - 109cm).
  • There are folding table seating units in the main hall with undersides 67cm from the floor.

Lift

  • There is not a lift for public use.
  • The lift is located off the main corridor on the ground floor, on the right.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G and 1.
  • Wall mounted information boards are not provided at lift landings.
  • The lift is approximately 10m (10yd 2ft) from the entrance into the building after reception.
  • Staff do need to be notified for use of the lift.
  • The clear door width is 89cm (2ft 11in).
  • The dimensions of the lift are 106cm x 138cm (3ft 6in x 4ft 6in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are not within 90cm - 120cm from the floor.
  • The controls for the lift are within 100cm - 124cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is moderate to good.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G and 1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are good.
  • Comments View
    • There is a similar staircase to the rear of the building.

Access Point (Key Stage 2 Entrance)

  • Access Point View
    • This information is for the access point located to the left of the building.
    • There is not an information board/map at this access point.
    • There is ramped/sloped access at this access point.
    • There is a gate which opens away from you (push).
    • The gate is easy to open.
    • The width of the gap is 127cm.
    • There is an identical further second gate at this access point.
  • Ramp/Slope View
    • The ramp/slope is located in front of the access point.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.

Outside Access (Playground)

  • Entrance View
    • This information is for the entrance located in the corner of the building, on the upper playground.
    • There is step-free access at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) may be difficult to open.
    • The door(s) is/are double width but one door is locked.
    • The width of the door opening is 86cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width but one door is locked.
    • The width of the door opening is 80cm.
  • Comments View
    • There are additional entrances from the upper playground to each stairwell.
    • There are key card readers at the additional entrances.
    • The height of the key card readers is 132cm.
    • There is a further entrance into the main hall/dining area.
    • The double doors at this entrance open towards you, and can only be opened from the inside.
    • The width of the door opening is 198cm.
    • There is a small lip on the threshold of the entrance, with a height of less than 2cm.
    • This entrance may be used during lunch in good weather, or for special events.

Access Point (Early Years Entrance)

  • Access Point View
    • This information is for the access point located to the right of the building.
    • There is step-free access at this access point.
    • There is a gate which opens away from you (push).
    • The gate is easy to open.
    • The gate has a sliding bolt lock.
    • The width of the gap is 120cm.

Outside Access (Early Years)

  • Entrance View
    • This information is for the entrance located off the Early Years playground.
    • There is step-free access at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) may be difficult to open.
    • The door(s) is/are single width.
    • The width of the door opening is 95cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Comments View
    • There are 2 similar sets of doors off the Early Years playground.

Playground

  • The playground surface is set to tarmac, level and marked with lines for various games and other activities, such as netball.
  • There is bench seating located around the edges of the playground.
  • There is an additional Early Years playground to the side of the building.

Level Change (Playground)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located the left hand side of the playground facing the main school building.
  • The ramp/slope gradient is steep.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • The width of the ramp/slope is 138cm (4ft 6in).
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located the left hand side of the playground facing the main school building.
  • There is/are 6 step(s) to the area/service.
  • There is tactile paving at the top and bottom of the steps.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • The ramp/slope does bypass the step(s).
  • Comments View
    • There are similar steps to the centre of the playground with handrails at both sides and in the centre.

Access Point (Multi-use Games Area)

  • Access Point View
    • This information is for the access point located off the lower playground.
    • There is step-free access at this access point.
    • There is a gate which opens towards you (pull).
    • The gate is difficult to open.
    • The gate has a sliding bolt lock.
    • The width of the gap is 142cm.

Multi-use Games Area

  • The multi-use games area (MUGA) is an enclosed space with high fencing.
  • The games area surface is set to level tarmac, and is marked with lines for various ball sports such as tennis and football.

Changing Places (Right Hand Transfer)

  • Location and Access View
    • The facility is located to the left after reception, off the main corridor on the ground floor, on the left.
    • The facility is approximately 6m (6yd 1ft) from the entrance into the building after reception.
    • The facility is in addition to standard and accessible toilets.
    • The facility is located close to other managed facilities (e.g. reception or service counter).
    • There is level access to the facility.
    • The facility surveyed is not for the sole use of disabled people.
    • There is a high visual contrast between the external door and wall .
    • There is a high visual contrast between the internal door and wall.
    • You do not need a key for the facility.
    • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
    • The door opens inwards.
    • The door is easy to open.
    • The door is locked by a lever twist.
    • The door does not have a horizontal grab rail.
    • The width of the door is 84cm (2ft 9in).
    • The dimensions of the facility are 230cm x 408cm.
    • The ceiling height is at a minimum of 2.4m.
    • There is a clear 200cm x 180cm manoeuvring space in the facility.
    • The facility has a non-slip floor.
    • There is a high visual contrast between the walls and floor.
  • Toilet Details View
    • The facility toilet has a transfer space on one side only.
    • The transfer space on the right as you face the toilet is 174cm (5ft 9in).
    • Dropdown rails are provided.
    • As you face the toilet the dropdown rail(s) is/are on the right.
    • There is a low visual contrast between the dropdown rail(s) and wall.
    • As you face the toilet there are vertical grab rails on both sides.
    • There is a high visual contrast between the wall-mounted grab rails to the left of the toilet and wall .
    • There is a low visual contrast between the wall-mounted grab rails to the right of the toilet and wall.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is a spatula flush.
    • There is a toilet roll holder.
    • The height of the toilet roll holder is 93cm.
    • The toilet has a backrest.
    • There is a high visual contrast between the toilet seat and pan.
    • There is an emergency alarm for the toilet.
    • The emergency pull cord alarm is within reach and fully functional.
  • Changing Bench and Hoist Details View
    • The facility changing bench is free standing.
    • The facility changing bench height is adjustable.
    • The length of the facility changing bench is 180cm (5ft 11in).
    • The facility hoist is powered overhead.
    • The overhead hoist covers all areas in the cubicle.
  • Shower Details View
    • There is a shower unit with a detachable shower head.
    • The shower head is height adjustable.
    • The adjustable shower head can be placed between 105cm and 185cm when mounted.
    • There is a flip-down/tip-up seat for the shower.
    • The seat/chair is not height adjustable.
    • The height of the flip-down/tip-up or fixed seat is 49cm (1ft 7in).
    • Horizontal and/or dropdown rails are available on both sides of the shower seat.
    • There is a high visual contrast between the shower rails and wall.
    • There is a vertical grab rail for the shower.
    • There is a high visual contrast between the vertical grab rail(s) for the shower and wall.
  • Other Facilities View
    • A privacy screen is not available.
    • The type of wash basin is fixed.
    • The height of the wash basin is 73cm.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Wall mounted grab rails are available at the wash basin.
    • As you face the wash basin, the wall mounted grab rails are on both sides.
    • There is a high visual contrast between the wash basin grab rail(s) and wall.
    • There is a soap dispenser.
    • The soap dispenser is at the recommended height of 80cm-100cm.
    • The height of the soap dispenser is 90cm.
    • Wide tear off paper roll is not available.
    • There is not a hand dryer.
    • There is not a towel dispenser.
    • There is not a mirror.
    • There is a/are sanitary and clinical waste disposal units.
    • There is an emergency alarm for the facility.
    • The emergency pull cord alarm is within reach and fully functional.
    • There is not a coat hook.
    • There is not a red flashing fire alarm beacon within the room.
    • The lighting levels are good.

Toilet with Adaptations (Right Hand Transfer Reception)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is no signage on or near the toilet door.
    • This accessible toilet is approximately 4m (4yd 1ft) from the main entrance.
    • The accessible toilet is located to the left as you enter.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 142cm x 228cm (4ft 8in x 7ft 6in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 79cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is not a mirror.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high visual contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • There is a poor colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.

Toilet with Adaptations (Right Hand Transfer Ground Floor)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 9m (9yd 2ft) from the entrance into the building after reception.
    • This accessible toilet is located to the left after reception, on the right.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 142cm x 204cm (4ft 8in x 6ft 8in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 76cm (2ft 6in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 102cm (3ft 4in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high visual contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • There is a poor colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.

Toilet with Adaptations (Left Hand Transfer Ground Floor)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 20m (21yd 2ft) from the entrance into the building after reception.
    • This accessible toilet is located straight ahead along the corridor after reception, on the right.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 148cm x 225cm (4ft 10in x 7ft 5in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary and clinical waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 101cm (3ft 4in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high visual contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • There is a poor colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.

Toilet with Adaptations (Left Hand Transfer First Floor)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 4m (4yd 1ft) from the lift.
    • This accessible toilet is located left out of the lift.
    • There is level access to this accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 148cm x 238cm (4ft 10in x 7ft 10in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 82cm (2ft 8in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on the right.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high visual contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a poor colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.

Standard Toilet(s)

  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located off the main corridor on the ground floor, on the right.
    • The female and male toilets are approximately 12m (13yd 4in) from the entrance to the building after reception.
    • Inside the venue, there is level access to the female and male toilets.
    • Lighting levels in the female and male toilets are moderate to good.
  • Access to Standard Shared Toilet(s) View
    • The shared toilets that were surveyed are located within the Early Years area.
    • The shared toilet(s) is/are approximately 14m (15yd 11in) from the entrance to the building after reception.
    • Inside the venue, there is level access to the shared toilet(s).
    • Lighting levels in the shared toilets are good.
  • Comments View
    • There are similar shared standard toilets in each of the classrooms on the ground floor, and to the rear of the building on the first floor.
    • There are additional female and male standard toilets on the first floor.
    • The toilets described are for pupils' use.

Additional Info

  • Documents are not available in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.
  • Home visits / services are not available.