Access Guide
Location
- The venue is in a pedestrian area.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Vauxhall.
- The nearest underground station is Vauxhall.
Opening Times
- Monday 08:00 - 18:30.
- Tuesday 08:00 - 20:00.
- Wednesday 08:00 - 18:30.
- Thursday 08:00 - 18:30.
- Friday 08:00 - 18:30.
- Saturday Closed.
- Sunday Closed.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is not a car park for public use within 200m (approx).
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are not available.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are not available.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the venue.
- There is ramped/sloped or stepped access at this entrance.
- There is a bell/buzzer.
- The height of the bell/buzzer is 94cm (3ft 1in).
- There is an intercom.
- The height of the intercom is 94cm (3ft 1in).
- The main door(s) open(s) automatically (away from you).
- The door(s) is/are double width.
- The width of the door opening is 200cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
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- The ramp/slope is located opposite the main entrance.
- The gradient of the ramp/slope is steep.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on the right going up.
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Step(s)
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- The step(s) is/are located on the right of the main entrance.
- There is/are 17 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The height of the step(s) is/are 17cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- Handrails are not at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
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Comments
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- There is a level entrance if visitors choose to come from the main road (Wandsworth Road), past Tesco - on the left side of the main entrance.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are deep (18cm+).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are moderate to good.
Lift
- There is a lift for public use.
- The lift is located ahead as you enter the lift entrance.
- The lift is a standard lift.
- The floors which are accessible by this lift are G-1.
- The lift is approximately 2m (2yd 7in) from the lift entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 81cm (2ft 8in).
- The dimensions of the lift are 106cm x 142cm (3ft 6in x 4ft 8in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is moderate to good.
Reception
- The desk/counter is 2m (2yd 7in) from the Riverside Medical Centre entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The desk/counter has a low (76cm or lower) section.
- The lighting levels are good.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- The hearing assistance system is not signed.
- Staff are trained to use the system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 10/09/2024.
- The hearing assistance system was working at the time of testing.
- There is a touch screen.
- The touch screen is not at a suitable height for a wheelchair user.
Inside Access
- There is level access to the service(s).
- There is a hearing assistance system.
- The system is a portable loop.
- Staff are trained to use the system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 10/09/2024.
- The hearing assistance system was working at the time of testing.
- This venue does play background music.
- Music is played in the reception area.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are good.
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Comments
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- There are 11 consulting rooms available within the practice.
- Fixed seating is available in the waiting area (as shown in picture 5).
Toilet with Adaptations (Main Corridor)
- Accessible toilet facilities are available.
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Location and Access
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- There is Braille, pictorial and written text signage on or near the toilet door.
- This accessible toilet is approximately 12m (13yd 4in) from the Riverside Medical Practice entrance.
- This accessible toilet is located to the right of the main corridor.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from reception.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 88cm (2ft 11in).
- The door is easy to open.
- The dimensions of the accessible toilet are 155cm x 192cm (5ft 1in x 6ft 4in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 87cm (2ft 10in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are not available in the cubicle.
- There is a/are sanitary and open waste paper bin disposal units.
- There is a/are coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 139cm (4ft 7in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 75cm (2ft 6in).
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Colour Contrast and Lighting
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- There is a high colour contrast between the external door and wall.
- There is a high visual contrast between the internal door and wall.
- There is a low colour contrast between the wall-mounted grab rail(s) and wall.
- There is a low colour contrast between the dropdown rail(s) and wall.
- There is a high colour contrast between the walls and floor.
- The lighting levels are low to moderate.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 94cm (3ft 1in).
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located to the right as you exit the lift.
- The female toilet(s) is/are approximately 2m (2yd 7in) from the lift.
- Inside the venue, there is level access to the female toilet(s).
- This is by lift.
- Lighting levels in the female toilets are moderate to good.
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Access to Standard Male Toilet(s)
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- The male toilet facilities that were surveyed are located to the left as you enter the Riverside Medical Practice entrance.
- The male toilet(s) is/are approximately 1m (3ft 3in) from the Riverside Medical Practice entrance.
- Inside the venue, there is level access to the male toilet(s).
- Lighting levels in the male toilets are low to moderate.
Additional Info
- Staff do receive disability awareness / equality training.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not generally on duty.
- This service cannot be requested.
- Home visits / services are available.
