You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the grounds include the cemetery office, chapel, and garden of rememberance.

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• Comments View
  • Enquiries and collection of ashes are made at the cemetery office.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is West Norwood.
• The nearest underground station is Brixton.

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• Comments View
  • Bus stops are situated on Norwood High Street & Knights Hill.

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on Access Point (Main Gate). Skip to the next section.

Access Point (Main Gate)

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• Access Point View
  • This information is for the access point located to the right of the vehicle gate off Norwood High Street.
  • There is not an information board/map at this access point.
  • There is step-free access at this access point.
  • There is a gate which opens away from you (push).
  • The gate is difficult to open.
  • The width of the gap is 112cm.

You are on Parking (Office). Skip to the next section.

Parking (Office)

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located just inside the main gates.
  • The car park type is open air/surface.
  • There is/are 0 Blue Badge parking bay(s) within the car park.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is block paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • The car park was partially obstructed by a Portakabin at the time of survey (October 2023).

You are on Outside Access (Office). Skip to the next section.

Outside Access (Office)

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• Entrance View
  • This information is for the entrance located on the right after the vehicle entrance to the cemetery.
  • There is stepped access at this entrance.
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 140cm (4ft 7in).
  • There is an intercom.
  • The height of the intercom is 100cm (3ft 3in).
  • The main door(s) open(s) away from you (push).
  • The door(s) may be difficult to open.
  • The door(s) is/are single width.
  • The width of the door opening is 72cm.
• Step(s) View
  • The step(s) is/are located leading to, and at, the door threshold.
  • There is/are 3 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 17cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the left going up.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.

You are on Level Change (Office Accessible Entrance). Skip to the next section.

Level Change (Office Accessible Entrance)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located in front of the entrance.
• The ramp/slope is portable.
• There is not a level landing at the top of the ramp/slope.
• Please contact a member of staff.
• The width of the ramp/slope is 70cm (2ft 4in).
• There is a/are step(s) to access this area/service.
• The step(s) is/are located in front of the entrance.
• There is/are 2 step(s) to the area/service.
• There is not tactile paving at the top and bottom of the steps.
• The step(s) is/are not clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is not a/are not handrail(s) at the step(s).
• The ramp/slope does bypass the step(s).

You are on Outside Access (Office Accessible Entrance). Skip to the next section.

Outside Access (Office Accessible Entrance)

• This information is for the entrance located at the side of the building.
• There is not level access into the venue.
• There is a bell/buzzer.
• The height of the bell/buzzer is 75cm (2ft 6in).
• There is an intercom.
• The height of the intercom is 80cm (2ft 7in).
• The main door(s) open(s) away from you (push).
• The door(s) is / are double.
• The door(s) is / are heavy.
• The width of the door opening is 96cm (3ft 2in).

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• Comments View
  • Bell/intercom access was partially obstructed by wheelie bins and storage items at the time of survey (October 2023).

You are on Reception (Office). Skip to the next section.

Reception (Office)

• The desk/counter is 3m (3yd 10in) from the cemetery office entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are moderate to good.
• There is not a hearing assistance system.

You are on Parking (Crematorium). Skip to the next section.

Parking (Crematorium)

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located at the side of the crematorium.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot be booked in advance.
  • There is/are 3 Blue Badge parking bay(s) within the car park.
  • The markings for the Blue Badge parking bay directly outside the entrance to the crematorium are very faded and difficult to see.
  • The dimensions of the Blue Badge parking bay(s) are 265cm x 600cm (8ft 8in x 19ft 8in).
  • The nearest Blue Badge bay is 11m (12yd 1in) from the main entrance to the crematorium.
  • The furthest Blue Badge bay is 19m (20yd 2ft) from the main entrance to the crematorium.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Crematorium Main Entrance). Skip to the next section.

Outside Access (Crematorium Main Entrance)

• This information is for the entrance located at the front of the building.
• There is level access into the venue.
• The main door(s) open(s) away from you (push).
• The door(s) is / are double.
• The door(s) is / are permanently held open.
• The width of the door opening is 210cm (6ft 11in).

You are on Outside Access (Crematorium Side Entrance). Skip to the next section.

Outside Access (Crematorium Side Entrance)

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• Entrance View
  • This information is for the entrance located at the left hand side of the building.
  • There is ramped/sloped and stepped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) away from you (push).
  • The door(s) may be difficult to open.
  • The door(s) is/are double width.
  • The width of the door opening is 220cm.
• Ramp/Slope View
  • The ramp/slope is located leading up to the entry step.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.
• Step(s) View
  • The step(s) is/are located in front of entrance.
  • There is/are 1 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 13cm.
  • There is not a/are not handrail(s) at the step(s).
• Comments View
  • There is a long slope leading to the side entrance.

You are on Inside Access (Crematorium). Skip to the next section.

Inside Access (Crematorium)

• There is not level access to the service(s).
• There is a hearing assistance system.
• The system is a fixed loop.
• Staff are trained to use the system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 17/10/2023.
• The hearing assistance system was not fully functional at the time of testing.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

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• Comments View
  • The hearing loop is in the chapel.

You are on Level Change (Waiting Room and Toilets). Skip to the next section.

Level Change (Waiting Room and Toilets)

• There is a ramp/slope to access this area/service.
• The ramp/slope is portable.
• Please contact a member of staff for use of the portable ramp.
• The width of the ramp/slope is 76cm (2ft 6in).
• There is a/are step(s) to access this area/service.
• The step(s) is/are located in the main corridor.
• There is/are 2 step(s) to the area/service.
• The lighting levels at the step(s) are moderate to good.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.
• The ramp/slope does bypass the step(s).

You are on Cemetery. Skip to the next section.

Cemetery

• A driveway for vehicles leads from the main gate to the crematorium.
  
• There are wide tarmac footpaths leading around and through the cemetery.
  
• The path gradients range from slopes on easy to steep inclines.
  
• Grass areas may be be uneven.
  
• There are bench seats available throughout the grounds.

You are on Toilet with Adaptations (Left Hand Transfer Crematorium). Skip to the next section.

Toilet with Adaptations (Left Hand Transfer Crematorium)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 32m (34yd 2ft) from the the crematorium main entrance.
  • The accessible toilet is located to the left as you enter.
  • There is not level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 150cm x 233cm (4ft 11in x 7ft 8in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 79cm (2ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and open waste paper bin disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 110cm (3ft 7in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 110cm (3ft 7in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high visual contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Shared Toilet(s) View
  • The shared toilets that were surveyed are located off the waiting room.
  • The shared toilet(s) is/are approximately 31m (33yd 2ft) from the the crematorium main entrance.
  • Inside the venue, there is not level access to the shared toilet(s).
  • Lighting levels in the shared toilets are good.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents are not available in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service can be requested.