Access Guide
Overview
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About
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- The venue sells pre-loved vintage, handmade and sustainable items, clothing, homeware, jewellery, furniture, records, and books.
- There are no toilet facilities.
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Parking and Public Transport
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- The venue does not have its own car park.
- There is not a public car park nearby.
- There is on-street standard parking.
- The nearest train station is Forest Hill.
- This station has step-free access.
- The nearest overground station is Forest Hill.
- This overground station has step-free access.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- The most accessible entrance is also the main entrance.
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: homeware.
- There are no doors along circulation routes.
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Getting Help and Assistance
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- Seating is available.
- There is not a hearing assistance system.
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Parking
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Public Parking
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- On-street standard parking is available.
Entrance
- This entrance is located off Dartmouth Road at the front of the venue.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There is a single manual door.
- The door opens away from you.
- The door is easy to open.
- The width of the opening is 78cm.
- There is a small lip on the threshold of the opening.
- The door has a high colour contrast.
Shop
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Shop
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- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: homeware.
- The majority of main aisle widths are between 120cm - 150cm.
- The majority of product aisle widths are between 120cm - 150cm.
- Some aisles did have obstructions at the time of the survey, these included: product displays.
- Product displays/containers that may be more difficult for some to reach or open include: low shelving and high shelving.
- There may be background noise.
- Seating available for customers includes: chairs without armrests.
- Lighting levels vary due to the use of large glazed walls.
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Payment Counters and Checkouts
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- The payment counter is located to the left as you enter.
- Signage is not provided for the counter.
- The height of the counter is 100cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- The payment machine is portable.
- There is not a hearing assistance system.
- Lighting levels vary due to the use of large glazed walls.
Standard Fitting Room
- The fitting room surveyed is located at the rear of the venue.
- The fitting room surveyed is for any gender.
- The distance from the entrance is 6m.
- The most accessible route to the fitting room has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access into the fitting room.
- There is a curtain opening to access the fitting room.
- The width of the opening is 75cm.
- Seating available in the fitting room is a chair without armrests.
- The following is available in the fitting room: a mirror.
- Lighting levels were even at the time of the survey.