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Bellingham Gateway Youth & Community Centre

185 Brookehowse Road, SE6 3TT

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Access Guide

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Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located along the corridor to the left of the main entrance.
    • The toilet with adaptations has a left hand transfer space.
    • Gender neutral step-free standard toilet facilities are located along the corridor to the left of the main entrance.
  • Washroom and Shower Facilities View
    • Shower facilities with adaptations are located within the toilet with adaptations.

Access Points

  • Access Points View
    • There are 3 access points to the venue.
    • The access points are located off Brookehowse Road at the front of the venue.
    • All access points are step-free.
    • The access points are not clearly signed.
    • The access points include double gates and single gates.
    • All gates are at least 100cm wide.

Parking

Main Entrance

  • This entrance is located off Brookehowse Road at the front of the venue.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is an intercom at a height of 143cm.
  • There is a single manual door.
  • The door opens towards you.
  • The door requires effort to open.
  • The width of the opening is 110cm.
  • The door has a low colour contrast.
  • There is a push pad or push button to exit at a height of 135cm.

Reception

  • Location View
    • The reception is located ahead from the entrance.
    • The distance from the main entrance is 3m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access to the reception.
    • The height of the reception desk is 107cm.
    • There is a lowered section at the desk (a writing shelf).
    • The height of the lowered section is 79cm.
    • The reception has windows and patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • There is not a hearing assistance system.
    • There is no (or very little) background noise in this area.
    • Lighting levels vary due to the use of large glazed walls.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: chairs without armrests.
    • Some seating is fixed.
    • Furniture available in this area includes: tables and coffee tables.

Getting Around

  • Access View
    • There is step-free level access throughout walkways.
  • Circulation View
    • Doors are held open along circulation routes.
    • There is a high colour contrast between the walls and floor along circulation routes.
    • Some flooring is shiny and patterned.
    • There may be background noise.
    • Seating available in the walkways includes: chairs without armrests.
    • Lighting levels vary due to the size of the space.

Room (Consultation)

  • The room is located along the corridor to the left from the main entrance.
  • The distance from the main entrance is 6m.
  • The most accessible route to the room has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens away from you.
  • The door is easy to open.
  • The width of the opening is 82cm.
  • The door has a high colour contrast.
  • There is step-free level access throughout.
  • There is not room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • Some flooring is patterned.
  • There is deep pile carpet in some areas.
  • The walls and floor have a high colour contrast.
  • Seating available in this room includes: chairs with armrests and armchairs.
  • Furniture available in this room includes: coffee tables.
  • None of the tables are fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Room (Meeting)

  • The room is located at the rear of the café.
  • The distance from the main entrance is 15m.
  • The most accessible route to the room has step-free level access.
  • Doors are held open along the most accessible route.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens away from you.
  • The door is easy to open.
  • The width of the opening is 72cm.
  • The door has a high colour contrast.
  • There is step-free level access throughout.
  • There is space for an assistance dog to rest.
  • The walls and floor have a high colour contrast.
  • Seating available in this room includes: chairs without armrests.
  • Furniture available in this room includes: tables.
  • None of the tables are fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Room (Art)

  • The room is located along the corridor to the left from the main entrance.
  • The distance from the main entrance is 15m.
  • The most accessible route to the room has step-free level access.
  • Doors are held open along the most accessible route.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens away from you.
  • The door requires effort to open.
  • The width of the opening is 86cm.
  • The door has a high colour contrast.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • The walls and floor colour contrast varies between low and high.
  • Seating available in this room includes: chairs without armrests.
  • Furniture available in this room includes: tables.
  • None of the tables are fixed.
  • The surface height of the tables/desks is not suitable for wheelchair users.
  • The clear height under the tables/desks is not suitable for wheelchair users.
  • There is not a hearing assistance system.
  • Additional facilities/services include: a television.
  • There may be background noise in this room.
  • Lighting levels were even at the time of the survey.

Room (Main Hall)

  • The room is located along the corridor to the left from the main entrance.
  • The distance from the main entrance is 20m.
  • The most accessible route to the room has step-free level access.
  • Doors are held open along the most accessible route.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There are double manual doors.
  • The doors open towards you.
  • The doors are easy to open.
  • One of the doors was locked at the time of the survey.
  • The locked door can be opened on request.
  • The width of the opening is 155cm.
  • The doors have a medium colour contrast.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • The walls and floor have a high colour contrast.
  • Seating available in this room includes: chairs with armrests and chairs without armrests.
  • There is not a hearing assistance system.
  • There may be background noise in this room.
  • Lighting levels vary due to the use of large glazed walls.

Eating and Drinking

  • Location and Access View
    • The cafe is located along the corridor to the right of the main entrance.
    • The most accessible route has step-free level access.
    • Doors are held open along the most accessible route.
    • There is step-free level access into this area.
    • There is a single manual door.
    • The door is permanently held open.
    • There is a locked extension leaf.
    • The locked extension leaf can be opened on request.
    • The width of the opening is 150cm.
    • The door has a high colour contrast.
  • Order and Payment View
    • This area has a self-service counter.
    • The self-service counter was surveyed.
    • The counter is located to the left, as you enter.
    • There is step-free level access to the counter.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • Service View
    • Full table service is not available.
    • There is not a hearing assistance system.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The walls and floor have a high colour contrast.
    • Seating available in this area includes: chairs without armrests.
    • Furniture available in this area includes: tables.
    • The surface height of the tables is not suitable for wheelchair users.
    • The clear height under the tables is not suitable for wheelchair users.
    • There may be background noise in this area.
    • Lighting levels vary due to the use of large glazed walls.
    • This is a self-service café.

Toilet with Adaptations (Left Hand Transfer)

  • Location View
    • The toilet surveyed is located along the corridor to the left from the main entrance.
    • The distance from the main entrance is 7m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 82cm.
    • The door has a twist lock.
    • Internally the door has a high colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 235cm (width) x 270cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 170cm (from the side of the toilet pan).
    • There is a spatula flush for the toilet.
    • The flush is on the non-transfer side.
    • There is no horizontal grab rail for the toilet.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a medium colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a medium colour contrast.
    • The toilet seat is 50cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 107cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a medium colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 105cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a high colour contrast.
    • The towel dispenser is 93cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a sanitary bin.
    • There are no coat hooks.
    • The walls and floor have a low colour contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Shower Facilities View
    • There is a wheel in shower in the cubicle.
    • There is room for a wheelchair user to manoeuvre in the shower.
    • There is no emergency alarm.
    • There is a fixed shower head and a separate detachable shower head.
    • The shower controls are lever mixer.
    • There is a flip-down shower seat.
    • The shower seat is 48cm from the floor.
    • There is a grab rail for the shower.
    • The grab rail for the shower has a high colour contrast.
    • There are dropdown rails for the shower.
    • The dropdown rails for the shower have a high colour contrast.
    • There is a diagonal grab rail for the toilet on the non-transfer side.

Outdoor Spaces

  • About View
    • The following is available in this area: a grassed play area.
    • Additional facilities in this area include: a seating area.
  • Getting Around View
    • There are surfaced footpaths in some areas.
    • Surfaced footpaths consist of: tarmac and paving slabs.
    • The majority of the surfaced footpaths are wide enough for wheelchair users.
    • There are also unsurfaced paths/trails in some areas.
    • Path or trail surfaces consist of: grass, compact earth and uncompacted earth (muddy).
    • The majority of the unsurfaced footpaths are wide enough for wheelchair users.
    • Some paths/trails have sections with: uneven surfaces.
    • There are some seats situated along the paths for people to rest.
    • There is step-free level access throughout all areas.