You are on Overview. Skip to the next section.

Overview

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• About View
  • Facilities available in the venue include: the George Green Hall, a small hall, gym/sports hall, meeting rooms, The Food Place, community café, and a multi-use games area.
  • View information on opening times.
• Parking and Public Transport View
  • The venue does not have its own car park.
  • There is not a public car park nearby.
  • There is on-street standard parking.
  • The nearest train station is Grove Park.
  • For the latest travel options and information you can plan your travel using Traveline (opens new tab).
• Getting In and Around View
  • There is step-free access via a steep ramp at the most accessible entrance.
  • The most accessible entrance is also the main entrance.
  • There are 3 other entrances.
  • 2 of the other entrances have step-free access via ramp.
  • 1 of the other entrances has stepped access.
  • There is step-free level access throughout the majority of areas.
  • The following areas have stepped access: the George Green Hall.
  • The following areas have step-free access via ramps: the George Green Hall.
  • There are manual doors along circulation routes.
  • There are two additional entrances off Castillon Road that lead to the café and Room 9.
  • A steep ramp and a stepped entrance provide access to the George Green Hall off Boundfield Road.
• Getting Help and Assistance View
  • Seating is available.
  • There is a fixed hearing assistance system.
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Staff receive the following training: Disability Awareness.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There is 1 toilet with adaptations.
  • The toilet with adaptations is located by the corridor to the left of the reception.
  • The toilet with adaptations has a right hand transfer space.
  • Gender neutral step-free standard toilet facilities are located by the corridor to the left and right of the reception.
  • Female and male step-free standard toilet facilities are located at the rear of the venue behind the George Green Hall.
• Changing Facilities View
  • Parent and baby changing facilities are located in the toilets to the right of the reception, opposite to the small hall, and behind the George Green Hall.

You are on Parking. Skip to the next section.

Parking

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• Public Parking View
  • On-street standard parking is available.
  • On-street standard parking is available on Castillon Road and Boundfield Road.

You are on Access Point (Castillon Road). Skip to the next section.

Access Point (Castillon Road)

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• Access Point View
  • This access point is located on Castillon Road.
  • The access point is clearly signed.
  • There is step-free level access at the access point.
  • There is a double gate at this access point.
  • The gates are permanently held open.
  • One of the gates was locked at the time of the survey.
  • The width of the opening is 140cm.
  • The gates have a low colour contrast.
  • There is step-free access via ramp as you enter.
  • The ramp has a steep gradient.
  • There are not any level resting areas along the ramp.
  • The ramp is over 150cm wide.
  • There are no handrails for the ramp .

You are on Main Entrance. Skip to the next section.

Main Entrance

• This entrance is located on Castillon Road.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free access via ramp at the entrance.
• The ramp has a steep gradient.
• There are not any level resting areas along the ramp.
• The ramp is over 150cm wide.
• There are no handrails for the ramp.
• There are double manual doors.
• The doors open away from you.
• The doors require effort to open.
• One of the doors was locked at the time of the survey.
• The locked door can be opened on request.
• The width of the opening is 85cm.
• The doors have a high colour contrast.
• There is a second set of double manual doors.
• The doors open away from you.
• The doors require effort to open.
• One of the doors was locked at the time of the survey.
• The locked door can be opened on request.
• The width of the opening is 76cm.
• There is a small lip on the threshold of the opening.
• The doors have a high colour contrast.

You are on Reception. Skip to the next section.

Reception

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• Location View
  • The reception is located on the right as you enter from the main entrance.
  • The distance from the main entrance is 2m.
• Route View
  • The most accessible route to the reception has step-free level access.
  • There are no doors to open along the most accessible route.
• Access View
  • There is step-free level access to the reception.
  • The height of the reception desk is 91cm.
  • There is not a lowered section at the desk.
  • The reception has screens and patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • There is a fixed hearing assistance system which is not clearly signed.
  • The hearing assistance system was tested and working at the time of the survey.
  • There may be background noise in this area.
  • Lighting levels were even at the time of the survey.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access View
  • There is step-free level access throughout the majority of walkways.
  • The following areas have stepped access: the George Green Hall.
  • The following areas have step-free access via ramps: the George Green Hall.
• Circulation View
  • There are manual doors along circulation routes.
  • There is a high colour contrast between the walls and floor along circulation routes.
  • Some flooring is shiny.
  • There may be background noise.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signage is not consistent throughout.
  • Lighting levels vary due to the size of the space.

You are on Room (Sports Hall). Skip to the next section.

Room (Sports Hall)

• The room is located ahead as you enter from the main entrance.
• The distance from the main entrance is 5m.
• The most accessible route to the room has step-free level access.
• There are manual doors along the most accessible route.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There are double manual doors.
• The doors open towards you.
• The doors require effort to open.
• One of the doors was locked at the time of the survey.
• The locked door can be opened on request.
• The width of the opening is 70cm.
• The doors have a high colour contrast.
• There is a second set of double manual doors.
• The doors open towards you.
• The doors are easy to open.
• One of the doors was locked at the time of the survey.
• The locked door can be opened on request.
• The width of the opening is 70cm.
• The doors have a high colour contrast.
• There is step-free level access throughout.
• There is room for a wheelchair user to manoeuvre.
• There is space for an assistance dog to rest.
• The flooring is shiny and patterned.
• The walls and floor have a high colour contrast.
• Furniture available in this room includes: tables.
• None of the tables are fixed.
• The surface height of the tables/desks is not suitable for wheelchair users.
• The clear height under the tables/desks is not suitable for wheelchair users.
• There is not a hearing assistance system.
• There is background noise in this room which varies depending on the function/event.
• Lighting levels vary due to the size of the space.

You are on Eating and Drinking (Café). Skip to the next section.

Eating and Drinking (Café)

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• Location and Access View
  • The Community Hub Café is located along the corridor on the right of the reception.
  • The most accessible route has step-free level access.
  • Doors are held open along the most accessible route.
  • There is step-free level access into this area.
  • There is a single manual door.
  • The door opens away from you.
  • The door is easy to open.
  • The width of the opening is 76cm.
  • The door has a high colour contrast.
• Order and Payment View
  • This area has a counter where food and drink can be ordered.
  • The service counter was surveyed.
  • The counter is located to the left as you enter.
  • There is step-free level access to the counter.
  • The height of the counter is 91cm.
  • There is not a lowered section at the counter.
  • The counter has windows and patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • The service counter was surveyed.
  • The counter is located to the left as you enter.
  • There is step-free level access to the counter.
  • The height of the counter is 100cm.
  • There is not a lowered section at the counter.
  • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
• Service View
  • This area also has staff who can provide assistance with ordering.
  • Full table service is available on request only.
  • Menus types include: wall-mounted.
  • The following dietary requirements can be catered for: dairy free.
  • The following are available: takeaway cups.
  • There is not a hearing assistance system.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • The walls and floor have a high colour contrast.
  • Seating available in this area includes: chairs without armrests.
  • Furniture available in this area includes: tables.
  • The surface height of the tables is not suitable for wheelchair users.
  • The clear height under the tables is not suitable for wheelchair users.
  • There is background noise in this area.
  • Lighting levels vary due to the use of large glazed walls.

You are on Room (Small Hall). Skip to the next section.

Room (Small Hall)

• The room is located along the corridor on the right of the reception.
• The distance from the main entrance is 25m.
• The most accessible route to the room has step-free level access.
• There are manual doors along the most accessible route.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door.
• The door opens away from you.
• The door is easy to open.
• The width of the opening is 77cm.
• There is a small lip on the threshold of the opening.
• The door has a high colour contrast.
• There is step-free level access throughout.
• There is room for a wheelchair user to manoeuvre.
• There is space for an assistance dog to rest.
• The walls and floor have a high colour contrast.
• There is not a hearing assistance system.
• There is background noise in this room which varies depending on the function/event.
• Lighting levels vary due to the use of large glazed walls.

You are on Room (Waiting / Meeting). Skip to the next section.

Room (Waiting / Meeting)

• The room is located by the corridor to the left of the reception.
• The distance from the main entrance is 13m.
• The most accessible route to the room has step-free level access.
• Doors are held open along the most accessible route.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door.
• The door opens away from you.
• The door is easy to open.
• The width of the opening is 82cm.
• The door has a high colour contrast.
• There is step-free level access throughout.
• There is room for a wheelchair user to manoeuvre.
• There is space for an assistance dog to rest.
• The walls and floor have a high colour contrast.
• Seating available in this room includes: chairs without armrests.
• Furniture available in this room includes: tables and coffee tables.
• None of the tables are fixed.
• The surface height of the tables/desks is suitable for wheelchair users.
• The clear height under the tables/desks is suitable for wheelchair users.
• There is not a hearing assistance system.
• There may be background noise in this room.
• Lighting levels vary due to the use of large glazed walls.

You are on Eating and Drinking (The Food Place). Skip to the next section.

Eating and Drinking (The Food Place)

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• Location and Access View
  • The room is located by the corridor to the left of the reception, near the Goldsmiths Community Nursery.
  • The most accessible route has step-free level access.
  • Doors are held open along the most accessible route.
  • There is step-free level access into this area.
  • There is a single manual door.
  • The door opens away from you.
  • The door is easy to open.
  • The width of the opening is 83cm.
  • The door has a medium colour contrast.
• Order and Payment View
  • This area has a self-service counter.
  • The self-service counter was surveyed.
  • The counter is located to the left as you enter.
  • There is step-free level access to the counter.
  • The height of the counter is 92cm.
  • There is not a lowered section at the counter.
• Service View
  • The following are available: two handled cups and easy grip cutlery.
  • There is not a hearing assistance system.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • The walls and floor have a high colour contrast.
  • The flooring is shiny.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • Furniture available in this area includes: tables.
  • The surface height of the tables is suitable for wheelchair users.
  • The clear height under the tables is suitable for wheelchair users.
  • There may be background noise in this area.
  • Lighting levels vary due to the use of large glazed walls.

You are on Room (The Garden). Skip to the next section.

Room (The Garden)

• The room is located by the corridor to the left of the reception.
• The distance from the main entrance is 15m.
• The most accessible route to the room has step-free level access.
• Doors are held open along the most accessible route.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door.
• The door opens away from you.
• The door is easy to open.
• The width of the opening is 75cm.
• The door has a high colour contrast.
• There is step-free level access throughout.
• There is room for a wheelchair user to manoeuvre.
• There is space for an assistance dog to rest.
• The walls and floor have a high colour contrast.
• Seating available in this room includes: chairs with armrests and chairs without armrests.
• Furniture available in this room includes: tables.
• None of the tables are fixed.
• The surface height of the tables/desks is not suitable for wheelchair users.
• The clear height under the tables/desks is not suitable for wheelchair users.
• There is not a hearing assistance system.
• There is background noise in this room which varies depending on the function/event.
• Lighting levels vary due to the use of large glazed walls.

You are on Room (George Green Hall). Skip to the next section.

Room (George Green Hall)

• The room is located The George Green Hall is located at the end of the corridor to the left of the reception, near the Goldsmiths Community Nursery.
• The distance from the main entrance is 30m.
• The most accessible route to the room has step-free level access.
• Doors are held open along the most accessible route.
• There is written text signage on or near the door.
• There is ramped and stepped access into the room.
• The ramp bypasses the steps.
• The ramp is portable.
• The ramp has a steep gradient.
• The ramp is between 75cm and 150cm wide.
• There are 2 steps into the room.
• There is a handrail on the right going up.
• The handrail is easy to grip.
• The handrail covers the flight of stairs throughout its length.
• The handrail does not extend horizontally beyond the first and last step.
• The steps have some clear markings.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 16cm.
• The depth of the steps is between 30cm-45cm.
• There are double manual doors.
• The doors are permanently held open.
• One of the doors was locked at the time of the survey.
• The locked door can be opened on request.
• The width of the opening is 89cm.
• The doors have a high colour contrast.
• There is step-free level access throughout the majority of areas.
• There is room for a wheelchair user to manoeuvre.
• There is space for an assistance dog to rest.
• The flooring is shiny.
• The walls and floor have a high colour contrast.
• Seating available in this room includes: chairs without armrests.
• Furniture available in this room includes: tables.
• None of the tables are fixed.
• The surface height of the tables/desks is suitable for wheelchair users.
• The clear height under the tables/desks is suitable for wheelchair users.
• There is not a hearing assistance system.
• There is background noise in this room which varies depending on the function/event.
• Lighting levels vary due to the use of large glazed walls.
• The stage is accessed via steps.

You are on Toilet with Adaptations (Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Right Hand Transfer)

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• Location View
  • The toilet surveyed is located by the corridor to the left of the reception.
  • The distance from the main entrance is 8m.
• Route View
  • The most accessible route to the toilet has step-free level access.
  • Doors are held open along the most accessible route.
• Access View
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • The door opens inwards and has a high colour contrast.
  • The door is easy to open.
  • The width of the opening is 89cm.
  • The door has a locking handle (with a RADAR key to access).
  • Internally the door has a medium colour contrast.
  • There is not a grab rail on the internal door.
• Dimensions and Features View
  • The dimensions of the cubicle are 253cm (width) x 255cm (depth).
  • There is room for a wheelchair user to manoeuvre.
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 185cm (from the side of the toilet pan).
  • There is a lever flush for the toilet.
  • The flush is on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high colour contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high colour contrast.
  • There is a dropdown grab rail on the transfer side.
  • The dropdown grab rail has a high colour contrast.
  • The toilet seat is 43cm from the floor.
  • The toilet seat has a low colour contrast.
  • The toilet has a padded backrest.
  • The toilet roll holder can be reached when seated on the toilet.
  • The toilet roll holder has a high colour contrast.
  • The toilet roll holder is 97cm from the floor.
  • The wash basin has a lever mixer tap.
  • The wash basin and tap can be reached when seated on the toilet.
  • The wash basin is 73cm from the floor.
  • There are no vertical grab rails at the wash basin.
  • There is a wall mounted soap dispenser.
  • The soap dispenser cannot be reached when seated on the toilet.
  • The soap dispenser has a high colour contrast.
  • The soap dispenser is 107cm from the floor.
  • There is a wall mounted towel dispenser.
  • The towel dispenser cannot be reached when seated on the toilet.
  • The towel dispenser has a high colour contrast.
  • The towel dispenser is 100cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a waste bin and a sanitary bin.
  • There are no coat hooks.
  • The walls and floor colour contrast varies between low and high.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • There is a second wash basin with lever taps at a height of 77cm. This wash basin is not within reach when seated on the toilet.

You are on Outdoor Spaces. Skip to the next section.

Outdoor Spaces

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• About View
  • The following is available in this area: a playground, a grassed play area and walkways.
• Getting Around View
  • There are surfaced footpaths throughout.
  • Surfaced footpaths consist of: block paving.
  • The majority of the surfaced footpaths are not wide enough for wheelchair users.
  • Some footpaths have sections with potential obstacles such as: uneven surfaces.
  • There are also unsurfaced paths/trails throughout.
  • Path or trail surfaces consist of: grass and uncompacted earth (muddy).
  • The majority of the unsurfaced footpaths are wide enough for wheelchair users.
  • Some paths/trails have sections with: uneven surfaces, overgrown vegetation and muddy surfaces.
  • There are seats situated along the paths for people to rest.
  • There is step-free level access throughout the majority of areas.
  • The following areas have step-free access via slopes: towards the rear of the grass area.