You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Grove Park.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 09:00 - 18:00.
• Tuesday 09:00 - 17:00.
• Wednesday 09:00 - 17:00.
• Thursday 09:00 - 17:00.
• Friday 09:00 - 16:00.
• Saturday Closed.
• Sunday Closed.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located behind the centre, off Wydeville Manor Road.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot be booked in advance.
  • There is/are 2 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 340cm x 530cm (11ft 2in x 17ft 5in).
  • The nearest Blue Badge bay is 14m (15yd 11in) from the Car Park entrance.
  • The furthest Blue Badge bay is 16m (17yd 1ft) from the Car Park entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are uneven surfaces.
  • The car park surface is concrete.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the centre.
  • There is ramped/sloped access at this entrance.
  • There is an intercom.
  • The height of the intercom is 130cm (4ft 3in).
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is/are double width but one door is locked.
  • The width of the door opening is 94cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Ramp/Slope View
  • The ramp/slope is located just before the main entrance.
  • The gradient of the ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.
• Comments View
  • The exit push button is 105cm high.
    
  • There is a hand sanitiser just beyond the entrance at a height of 99cm.

You are on Outside Access (Car Park Entrance). Skip to the next section.

Outside Access (Car Park Entrance)

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• Entrance View
  • This information is for the entrance located at the rear of the venue, near the car park.
  • There is step-free access at this entrance.
  • There is an intercom.
  • The height of the intercom is 147cm (4ft 10in).
  • The main door(s) open(s) towards you (pull).
  • The door(s) may be difficult to open.
  • The door(s) is/are single width.
  • The width of the door opening is 72cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Comments View
  • The user must ring the intercom and will get buzzed into the centre.
    
  • Due to the lift being out of service, the most accessible route to get to the reception and any rooms on the ground floor is to go around the centre to the main entrance and access those areas from that floor.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 4m (4yd 1ft) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are moderate to good.
• There is a hearing assistance system.
• The type of system is a portable loop.
• The hearing assistance system is not signed.
• Staff are trained to use the system.
• The hearing assistance system was not tested at the time of the survey.

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• Comments View
  • There are screens which might impact lip reading.
    .

You are on Classrooms. Skip to the next section.

Classrooms

• The centre has a number of classrooms which differ depending on their use.
  
• At the moment, any classes with mobility restricted personnel will be taking place on either the Lower Ground floor or the Ground floor as they offer level access from their respective entrances.
  
• The classrooms have varied chairs and tables.
  
• Chairs with arm rests are available.
  
• The height of the tables are between 73cm-69cm.
  
• There are height adjustable tables in the sewing classroom.
  
• There is an internal steep ramp to access the sewing classroom.
  
• The ramp has handrails on both sides.
  
• The door beyond this ramp is an easy to open single door with a width of 78cm which is generally held open.

You are on Eating and Drinking. Skip to the next section.

Eating and Drinking

• The following information is for the café.
• The café is located opposite the reception.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is approximately 2m (2yd 7in) from the main entrance.
• The standard height for tables is 70cm.
• There is ample room for a wheelchair user to manoeuvre.
• Takeaway cutlery is available.
• Drinking straws are available.
• The type of food served here is paninis, toasties, sausage rolls.
• The type of food served here is hot and cold meals and snacks.

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• Comments View
  • This Café does not have a menu.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is a hearing assistance system.
• The system is a portable loop.
• Staff are trained to use the system.
• The hearing assistance system was not tested at the time of the survey.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are moderate to good.

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• Comments View
  • There is a vending machine for drinks and a water dispenser near the café.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are First floor, Ground floor, and Lower Ground floors.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are deep (18cm+).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are low to moderate.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located past the reception, on the left at the end of the corridor.
• The lift is a standard lift.
• The floors which are accessible by this lift are First floor, Ground floor and Lower Ground floor.
• Wall mounted information boards are provided at lift landings.
• Staff do not need to be notified for use of the lift.
• There are not separate entry and exit doors in the lift.

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• Comments View
  • The lift was out of service during time of survey.

You are on Toilet with Adaptations (Ground Floor (Left Hand Transfer)). Skip to the next section.

Toilet with Adaptations (Ground Floor (Left Hand Transfer))

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 7m (7yd 1ft) from the main entrance.
  • The accessible toilet is located in the reception area.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 75cm (2ft 6in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 230cm x 150cm (7ft 7in x 4ft 11in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 160cm (5ft 3in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary, non-infectious waste and open waste paper bin disposal units.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 109cm and 154cm from the floor.
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is a shelf within the accessible toilet.
  • The shelf does not have the minimum dimensions of 12.5cm x 40cm.
  • The shelf is at a height of 94cm.
  • The shelf is not located where it is reachable.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 102cm (3ft 4in).
  • There is a towel dispenser.
  • The towel dispenser can be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 113cm (3ft 8in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 113cm (3ft 8in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • There is a high colour contrast between the external door and wall.
  • There is a high visual contrast between the internal door and wall.
  • There is a high colour contrast between the wall-mounted grab rail(s) and wall.
  • There is a high colour contrast between the dropdown rail(s) and wall.
  • There is a high colour contrast between the walls and floor.
  • The lighting levels are low to moderate.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 88cm (2ft 11in).

You are on Toilet with Adaptations (Lower Ground Floor, Sewing Room (Right Hand Transfer)). Skip to the next section.

Toilet with Adaptations (Lower Ground Floor, Sewing Room (Right Hand Transfer))

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 20m (21yd 2ft) from the car park entrance.
  • This accessible toilet is located within the Sewing room, located on the left past the car park entrance.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 78cm (2ft 7in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 155cm x 225cm (5ft 1in x 7ft 5in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 83cm (2ft 9in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and open waste paper bin disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 105cm (3ft 5in).
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 128cm (4ft 2in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • There is a high colour contrast between the external door and wall.
  • There is a low visual contrast between the internal door and wall.
  • There is a high colour contrast between the wall-mounted grab rail(s) and wall.
  • There is a high colour contrast between the dropdown rail(s) and wall.
  • There is a high colour contrast between the walls and floor.
  • The lighting levels are moderate to good.

You are on Standard Toilet(s) (First floor). Skip to the next section.

Standard Toilet(s) (First floor)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • Inside the venue, there is level access to the female toilet(s).
  • This is by lift.
  • Lighting levels in the female toilets are moderate to good.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located on the First floor, on the right of the corridor.
  • The female and male toilets are approximately 30m (32yd 2ft) from the Main entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • This is by lift.
  • Lighting levels in the female and male toilets are moderate to good.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents can be requested in Braille.
• Documents are available in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service can be requested.
• Home visits / services are not available.

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• Comments View
  • The Centre has height adjustable tables available to use.