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The Alex Yee Ladywell Arena

Silvermere Road, Catford, Lewisham, SE6 4QX

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Access Guide

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Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 2 toilets with adaptations.
    • The toilets with adaptations are located to the right from the main entrance, opposite reception and to the rear of the hire/event room.
    • All toilets with adaptations have a right hand transfer space.
    • Female and male step-free standard toilet facilities are located in the female and male changing areas.
  • Changing Facilities View
    • Changing facilities with adaptations are located in the female and male changing areas.
    • Standard changing facilities are located to the right and left from the main entrance.
    • Parent and baby changing facilities are located in the female and male changing areas.

Parking

Access Point

  • Access Point View
    • This access point is located at the front of the venue on Silvermere Road.
    • The access point is clearly signed.
    • There is step-free level access at the access point.
    • There is a single gate at this access point.
    • The gate is permanently held open.
    • The width of the opening is 122cm.
    • The gate has a low colour contrast.

Entrance (Main)

  • This entrance is located at the front of the building, facing the racetrack and sports field.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a slope at the entrance.
  • The slope has a slight gradient.
  • There is a single manual door.
  • The door opens away from you.
  • The door requires effort to open.
  • There is a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The width of the opening is 75cm.
  • There is a small lip on the threshold of the opening.
  • The door has a high colour contrast.
  • There is a similar entrance to the left of this entrance, which bypasses reception, but provides more direct access to the male changing area.

Reception

  • Location View
    • The reception is located to the left as you enter.
    • The distance from the main entrance is 2m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access to the reception.
    • The height of the reception desk is 93cm.
    • There is not a lowered section at the desk.
    • The reception has screens and patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • There is a clearly signed fixed hearing assistance system.
    • The hearing assistance system was tested, however it was not working at the time of the survey.
    • There is no (or very little) background noise in this area.
    • Lighting levels were even at the time of the survey, with unshaded light sources.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: chairs without armrests.

Getting Around

  • Access View
    • There is step-free level access throughout walkways.
  • Circulation View
    • There are manual doors along circulation routes.
    • There is a high colour contrast between the walls and floor along circulation routes.
    • Some flooring is shiny.
    • There is no (or very little) background noise.
    • Wayfinding signage is provided.
    • The colour, design and typeface of signage is not consistent throughout.
    • Lighting levels were even at the time of the survey, with unshaded light sources.

Gym

  • The gym is located ahead past reception, through the door then to the left.
  • There is step-free level access into the gym.
  • There is a single manual door.
  • The door opens towards you.
  • The door requires effort to open.
  • The width of the opening is 83cm.
  • The door has a high colour contrast.
  • There is a similar door on the other side of the gym, closer to the male changing area.
  • There is step-free level access throughout.
  • Access throughout may include narrow walkways.
  • There is room for a wheelchair user to manoeuvre.
  • The gym is staffed at specific times.
  • The walls and floor colour contrast varies between low and high.
  • There is not clear manoeuvring space between equipment (150cm x 150cm).
  • Equipment includes free weights, cable resistance machines, upper body machines where fixed seats can be removed and arm cycles.
  • There is not a hearing assistance system.
  • There is background noise in this room which varies depending on the time of day.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Changing Area (Male)

  • Changing Area View
    • The male changing area was surveyed.
    • The changing area surveyed is located ahead then to the left from the main entrance.
    • The distance from the main entrance is 8m.
    • The most accessible route to the changing area has step-free level access.
    • There are manual doors along the most accessible route.
    • There is step-free level access into the changing area.
    • There is a single manual door.
    • The door opens away from you.
    • The door requires effort to open.
    • There is a locked extension leaf.
    • The locked extension leaf can be opened on request.
    • The width of the opening is 79cm.
    • The door has a high colour contrast.
    • Internally the door has a high colour contrast.
    • Facilities in this area include: a changing facility with adaptations, toilets, showers, a changing bench, baby change facilities and lockers.
    • There are lockers at a suitable height for a wheelchair user.
    • The height of the baby change facility when in use is 93cm.
    • Lighting levels were even at the time of the survey.
  • Toilet Facilities View
    • There is step-free level access to the toilet facilities.
    • Ambulant toilet facilities are not available.
    • Hand washing facilities include: a wash basin and a wall mounted soap dispenser.
    • The wash basin has push taps.
  • Shower Facilities View
    • There is step-free level access to the shower facilities.
    • There is a fixed shower head.
    • The shower controls are push.
    • There is no shower seat.
    • There are no grab rails for the shower.
    • There are no dropdown rails for the shower.

Changing Room with Adaptations (Male - Right Hand Transfer)

  • Location and Access View
    • The changing room surveyed is located ahead from the main entrance, to the left into the male changing area, then to the right.
    • The distance from the main entrance is 10m.
    • The most accessible route to the changing room has step-free level access.
    • There are manual doors along the most accessible route.
    • There is step-free level access into the changing room.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a low colour contrast.
    • The door is easy to open.
    • The width of the opening is 82cm.
    • The door has a locking handle (with a RADAR key to access).
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door with a high colour contrast.
  • Dimensions and Features View
    • Washing and toilet facilities available in the changing room include: a wheel-in shower, a toilet with adaptations and a wash basin.
    • The dimensions of the changing room are 270cm (width) x 194cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 166cm (from the side of the toilet pan).
    • There is a lever flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 45cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 98cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 76cm from the floor.
    • There is a vertical grab rail on the right side of the wash basin.
    • The wash basin grab rail has a high colour contrast.
    • There is not a soap dispenser.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high colour contrast.
    • The hand dryer is 94cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has no disposal facilities.
    • There are multiple coat hooks.
    • The coat hooks are 109cm from the floor.
    • There is a wheel in shower in the changing room.
    • There is room for a wheelchair user to manoeuvre in the shower.
    • There is no emergency alarm.
    • There is an adjustable shower head which can also be detached.
    • The shower controls are lever mixer.
    • There is a flip-down shower seat.
    • The shower seat is 47cm from the floor.
    • There are grab rails for the shower.
    • The grab rails for the shower have a varying colour contrast.
    • There are no dropdown rails for the shower.
    • The walls and floor have a low colour contrast.
    • Lighting levels were even at the time of the survey.

Room (Hire / Event)

  • The room is located at the left end of the building, to the left of the main entrance.
  • The distance from the main entrance is 10m.
  • The most accessible route to the room has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is no signage on or near the door.
  • There is step-free access via a ramp into the room.
  • The ramp has a slight gradient.
  • The ramp is between 75cm and 150cm wide.
  • There is a handrail on the left going up.
  • There is a single manual door.
  • The door opens towards you.
  • The door is easy to open.
  • The width of the opening is 104cm.
  • There is a small lip on the threshold of the opening.
  • The door has a high colour contrast.
  • The accessible entrance must be opened from within the room.
  • The standard entrance is manual and opens away from you.
  • The open width of the double door at the standard entrance is 145cm.
  • The open width of the single door at the standard entrance is 68cm.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high colour contrast.
  • Seating available in this room includes: chairs without armrests.
  • Furniture available in this room includes: tables.
  • None of the tables are fixed.
  • The surface height of the tables/desks is suitable for wheelchair users.
  • The clear height under the tables/desks is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • Additional facilities/services include: a television with subtitles.
  • There is background noise in this room which varies depending on the function/event.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Toilet with Adaptations (Right Hand Transfer)

  • Location View
    • The toilet surveyed is located on the right as you enter via the main entrance.
    • The distance from the main entrance is 2m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 81cm.
    • The door has a locking handle (with a RADAR key to access).
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door with a high colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 194cm (width) x 212cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 109cm (from the side of the toilet pan).
    • There is a lever flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 46cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 108cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 77cm from the floor.
    • There is a vertical grab rail on the right side of the wash basin.
    • The wash basin grab rail has a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser can be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 116cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high colour contrast.
    • The hand dryer is 98cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin.
    • There are no coat hooks.
    • The walls and floor have a low colour contrast.
    • Lighting levels were even at the time of the survey.

Outdoor Spaces (Athletics Track and Football Pitch)

  • About View
    • The following is available in this area: a sports pitch and an athletics track.
    • Additional facilities in this area include: a spectator stand with designated wheelchair space.
  • Getting Around View
    • There are surfaced footpaths in some areas.
    • Surfaced footpaths consist of: block paving and rubber tarmac.
    • The majority of the surfaced footpaths are wide enough for wheelchair users.
    • There are some seats situated along the paths for people to rest.
    • There is step-free level access throughout the majority of areas.
    • The following areas have stepped access: the spectator stand seating.
    • The following areas have step-free access via ramps: the athletics track, football pitch and spectator stand.

Spectator Seating Area

  • The seating area is sheltered.
  • There is tiered seating in this area.
  • Designated spaces for wheelchair users are available.
  • There is no standard seating with step-free level access in this area.
  • All rows of seating have stepped access in this area.
  • Seating available includes: flip-down seats without armrests.

Designated Viewing Area (Spectator Stand)

  • The designated viewing area surveyed is located at the front left of the spectator stand.
  • The most accessible route to the designated seating has a slight ramp.
  • There are no doors to open along the most accessible route.
  • There is step-free level access to the designated viewing area.
  • The designated viewing area is not clearly marked or signed.
  • There is 1 designated space for a wheelchair user.
  • The view from this area is clear from obstructions.
  • Companions can sit next to you and behind you.
  • There is not a member of staff available for assistance.
  • There is space for an assistance dog to rest.
  • Seating available in this area includes: flip-down seats without armrests.
  • Seating is fixed.
  • There is not an accessible toilet close to the viewing area (within approximately 50m).