Access Guide
Overview
- About View
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Parking and Public Transport
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- The venue does not have its own car park.
- There is not a public car park nearby.
- The nearest train station is Ladywell.
- This station has step-free access.
- The nearest overground station is Brockley.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
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Getting In and Around
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- There is step-free access via a slight slope at the most accessible entrance.
- The most accessible entrance is also the main entrance.
- There is step-free level access throughout all areas.
- Doors are held open along circulation routes.
- Access throughout may include narrow walkways and pillars.
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Getting Help and Assistance
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- Seating is available.
- There is not a hearing assistance system.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located at the rear of the venue.
- The toilet with adaptations has a left hand transfer space.
- Female and male step-free standard toilet facilities are located at the rear of the venue.
Main Entrance
- This entrance is located at the front of the venue.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a slope at the entrance.
- The slope has a slight gradient.
- There are double manual doors.
- The doors open towards you.
- The doors require effort to open.
- The width of the opening is 140cm.
- The doors have a high colour contrast.
- There is a second set of double manual doors.
- The doors are permanently held open.
- The doors require effort to open.
- One of the doors was locked at the time of the survey.
- The locked door can be opened on request.
- The width of the opening is 70cm.
- The doors have a high colour contrast.
Eating and Drinking
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Location and Access
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- The most accessible route has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access into this area.
- There is open plan access.
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Order and Payment
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- This area has a bar where food and drink can be ordered.
- The bar was surveyed.
- The bar is located to the right as you enter.
- There is step-free level access to the bar.
- The height of the bar is 109cm.
- There is not a lowered section at the bar.
- The bar has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- The card payment machine is at a height of 115cm.
- The payment machine is portable.
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Service
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- This area also has staff who can provide assistance with ordering.
- Full table service is not available.
- Menus types include: wall-mounted, menu boards and countertop.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, vegetarian and vegan.
- The following are available: drinking straws and takeaway cutlery.
- There is not a hearing assistance system.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- The walls and floor have a low colour contrast.
- Seating available in this area includes: chairs with armrests, chairs without armrests, armchairs and high stools.
- Some seating is fixed.
- Furniture available in this area includes: tables and high tables.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels vary due to there being different types of lights in the space.
Seating Area (The Garden)
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Location and Access
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- The outdoor seating area is located at the rear of the venue.
- The most accessible route has step-free level access.
- Doors are held open along the most accessible route.
- This route has narrow walkways and narrow openings.
- There is step-free level access to this area.
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Seating Area
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- The seating area is partially covered.
- There is step-free level access throughout the majority of the seating area.
- There is stepped access to the raised seating area.
- There is step-free access by slope to the partially covered outdoor seating.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs without armrests, armchairs, sofas and benches.
- Some seating is fixed.
- Furniture available in this area includes: tables, coffee tables and picnic tables.
- Some tables are fixed.
- The surface height of the tables/desks is not suitable for wheelchair users.
- The clear height under some of the tables/desks is suitable for wheelchair users.
- There is background noise in this area.
Toilet with Adaptations (Left Hand Transfer)
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Location
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- The toilet surveyed is located at the rear of the venue.
- The distance from the main entrance is 20m.
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Route
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- The most accessible route to the toilet has step-free level access.
- Doors are held open along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is tactile and pictorial signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The door is easy to open.
- The width of the opening is 90cm.
- The door has a locking handle.
- Internally the door has a high colour contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 174cm (width) x 190cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 130cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is no vertical grab rail for the toilet.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 49cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a low colour contrast.
- The toilet roll holder is 117cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 84cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a soap dispenser, however it is not wall mounted.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a low colour contrast.
- The hand dryer is 108cm from the floor.
- There is no emergency alarm.
- There is no mirror.
- There is an unobstructed shelf.
- The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
- The cubicle has a sanitary bin.
- There are no coat hooks.
- The walls and floor have a high colour contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
