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The Hare & Billet

1A Elliott Cottages, Hare and Billet Road, Blackheath, SE3 0QJ

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Access Guide

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Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located to the rear of the venue.
    • The toilet with adaptations has a left hand transfer space.
    • Female and male standard toilet facilities with stepped access are located on the first floor.
  • Changing Facilities View
    • Parent and baby changing facilities are located within the toilet with adaptations.

Parking

Entrance

  • This entrance is located on Hare and Billet Road, at the front of the venue.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a steep gradient.
  • The ramp is between 75cm and 150cm wide.
  • There are no handrails for the ramp.
  • There are double manual doors.
  • The doors open away from you.
  • The doors require effort to open.
  • One of the doors was locked at the time of the survey.
  • The locked door can be opened on request.
  • The width of the opening is 63cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high colour contrast.
  • There is a second set of double manual doors.
  • The doors open towards you.
  • The doors require effort to open.
  • One of the doors was locked at the time of the survey.
  • The locked door can be opened on request.
  • The width of the opening is 76cm.
  • The doors have a low colour contrast.

Eating and Drinking

  • Location and Access View
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • This route has narrow walkways.
    • There is step-free level access into this area.
    • There is open plan access.
  • Order and Payment View
    • This area has a bar where food and drink can be ordered.
    • The bar was surveyed.
    • The bar is located to the left as you enter.
    • There is step-free level access to the bar.
    • The height of the bar is 106cm.
    • There is not a lowered section at the bar.
    • The bar has mirrors and patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The card payment machine is at a height of 110cm.
    • The payment machine is portable.
  • Service View
    • This area also has staff who can provide assistance with ordering.
    • Full table service is available.
    • Menus types include: wall-mounted, menu boards and handheld.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws.
    • There is not a hearing assistance system.
  • Seating Area View
    • There is step-free level access throughout the majority of the seating area.
    • There is stepped access to the raised seating area and an additional dining area.
    • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The walls and floor colour contrast varies between low and high.
    • Some flooring is shiny and patterned.
    • Seating available in this area includes: chairs without armrests, sofas, benches, stools and high stools.
    • Some seating is fixed.
    • Furniture available in this area includes: tables and high tables.
    • Some tables are fixed.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels vary due to the size of the space.

Toilet with Adaptations (Left Hand Transfer)

  • Location View
    • The toilet surveyed is located at the rear of the venue.
    • The distance from the main entrance is 12m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
    • This route has narrow walkways.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a low colour contrast.
    • The door is easy to open.
    • The width of the opening is 74cm.
    • The door has a locking handle.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door, with a high colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 190cm (width) x 175cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 123cm (from the side of the toilet pan).
    • There is a push button flush for the toilet.
    • The flush is on top of the cistern.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 100cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a soap dispenser, however it is not wall mounted.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high colour contrast.
    • The hand dryer is 87cm from the floor.
    • There is a pull cord emergency alarm but it was tied up at the time of the survey.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a nappy/incontinence items bin and a sanitary bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 79cm.
    • The walls and floor have a high colour contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Stairs

  • The stairs are located beyond the dining area, to the left.
  • The ground and first floors can be accessed by these stairs.
  • There is a single manual door to access the stairwell.
  • There is a handrail on the left going up.
  • The handrail is not easy to grip.
  • The handrail does not cover the flight of stairs throughout its length.
  • The handrail does not extend horizontally beyond the first and last step.
  • The steps are clearly marked.
  • The height of the steps is between 15cm and 18cm.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.