Access Guide
Introduction
- Services / facilities within the grounds include a basketball, tennis court, bowling green, bowls club, café and children's play area.
Park Opening Times
- The park is open from dawn til dusk, however, the times are seasonal. Please check the website for further information.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Manor Park.
- The nearest underground station is East Ham.
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Comments
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- The nearest DLR station is Beckton.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is not a car park for public use within 200m (approx).
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are available.
- The dimensions of the marked Blue Badge bays are 195cm x 700cm (6ft 5in x 22ft 12in).
- On street Blue Badge parking is located in Rancliffe Road.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are available.
- Standard marked parking bays are located in Rancliffe Road, Cheltenham Gardens, Bartle Avenue and High Street.
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Drop-off Point
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- There is not a designated drop off point.
Access Point (High Street)
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Access Point
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- This information is for the access point located on High Street.
- There is not an information board/map at this access point.
- There is step-free access at this access point.
- There is a gate which opens away from you (push).
- The gate is permanently held open.
- The width of the gap is 99cm.
- There are bollards at this access point.
Access Point (Rancliffe Road)
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Access Point
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- This information is for the access point located on Rancliffe Road.
- There is not an information board/map at this access point.
- There is ramped/sloped access at this access point.
- There is a gate which opens away from you (push).
- The gate is permanently held open.
- The width of the gap is 96cm.
- There are bollards at this access point.
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Ramp/Slope
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- The ramp/slope is located before the access point.
- The gradient of the ramp/slope is slight.
Access Point (Cheltenham Gardens)
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Access Point
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- This information is for the access point located on Cheltenham Gardens.
- There is not an information board/map at this access point.
- There is step-free access at this access point.
- There is a gate which opens away from you (push).
- The gate is permanently held open.
- The width of the gap is 94cm.
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Ramp/Slope
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- There is a slope with a very easy incline.
Parks and Gardens
- The park or garden does have footpaths.
- The path(s) has a / have tarmac and concrete surface(s).
- The majority of the path(s) is / are wide enough for wheelchair users.
- There are slight slopes on the paths.
- There are bench seats situated along the paths for people to rest.
Outside Access (Café - Front Entrance)
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Entrance
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- This information is for the entrance located at the front of the café.
- There is step-free access at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) may be difficult to open.
- The door(s) is/are single width with a locked extension leaf.
- The width of the door opening is 75cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
Outside Access (Café - Rear Entrance)
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Entrance
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- This information is for the entrance located at the rear of the café.
- There is step-free access at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) may be difficult to open.
- The door(s) is/are double width but one door is locked.
- The width of the door opening is 72cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
Inside Access (Café)
- There is level access to the service(s).
- There is a hearing assistance system.
- The system is a fixed loop.
- Staff are trained to use the system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 04/04/2025.
- The hearing assistance system was not working at the time of testing.
- This venue does play background music.
- Music is played throughout the café.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are moderate to good.
Eating and Drinking
- The following information is for the café.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 2m (2yd 7in) from the front café entrance.
- The standard height for tables is 75cm.
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cups are available.
- Takeaway cutlery is available.
- Drinking straws are available.
- Menus are wall only.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
Changing Places (Café - Transfer Both Sides)
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Location and Access
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- The facility is located at the rear of the cafe.
- The facility is approximately 11m (12yd 1in) from the front entrance.
- The facility is in addition to standard and accessible toilets.
- The facility is located close to other managed facilities (e.g. reception or service counter).
- There is level access to the facility.
- The facility surveyed is for the sole use of disabled people.
- There is a low visual contrast between the external door and wall.
- There is a low visual contrast between the internal door and wall.
- You do need a key for the facility.
- The key is a radar key.
- The key can be obtained from a member of staff.
- There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
- The door opens inwards.
- The door is easy to open.
- The door is locked by a locking handle.
- The door has a horizontal grab rail.
- The width of the door is 100cm (3ft 3in).
- The dimensions of the facility are 250cm x 465cm.
- The ceiling height is at a minimum of 2.4m.
- There is a clear 200cm x 180cm manoeuvring space in the facility.
- The facility has a non-slip floor.
- There is a high visual contrast between the walls and floor.
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Toilet Details
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- The facility toilet has a transfer space on both sides.
- The transfer space on the right as you face the toilet is 71cm (2ft 4in).
- The transfer space on the left as you face the toilet is 154cm (5ft 1in).
- Dropdown rails are provided.
- As you face the toilet the dropdown rail(s) is/are on both sides.
- There is a high visual contrast between the dropdown rail(s) and wall.
- As you face the toilet there are vertical grab rails on both sides.
- There is a high visual contrast between the wall-mounted grab rails to the left of the toilet and wall.
- There is a high visual contrast between the wall-mounted grab rails to the right of the toilet and wall.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- There is a lever flush.
- There is not a toilet roll holder.
- The toilet has a lid obstructing the back rest/cistern/wall.
- There is a low visual contrast between the toilet seat and pan.
- There is an emergency alarm for the toilet.
- The emergency pull cord alarm is within reach and fully functional.
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Changing Bench and Hoist Details
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- The facility changing bench is wall mounted.
- The facility changing bench height is adjustable.
- The length of the facility changing bench is 179cm (5ft 10in).
- The facility hoist is powered overhead.
- The overhead hoist covers all areas in the cubicle.
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Shower Details
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- There is a shower unit with a detachable shower head.
- The shower head is height adjustable.
- The adjustable shower head cannot be placed between 105cm and 185cm when mounted.
- There is no seat for the shower.
- There is not a vertical grab rail for the shower.
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Other Facilities
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- A privacy screen is not available.
- The type of wash basin is adjustable.
- The wash basin tap type is lever.
- There is a mixer tap.
- Wall mounted grab rails are available at the wash basin.
- As you face the wash basin, the wall mounted grab rails are on both sides.
- There is a high visual contrast between the wash basin grab rail(s) and wall.
- There is a soap dispenser.
- Wide tear off paper roll is not available.
- There is a hand dryer.
- The hand dryer is not at the recommended height of 80cm-100cm.
- The height of the hand dryer is 77cm.
- There is not a towel dispenser.
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is an emergency alarm for the facility.
- The emergency pull cord alarm is within reach and fully functional.
- There is not a coat hook.
- There is not a red flashing fire alarm beacon within the room.
- The lighting levels are moderate to good.
Toilet with Adaptations (Café - Right Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
- This accessible toilet is approximately 14m (15yd 11in) from the front café entrance.
- This accessible toilet is located at the rear of the café.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from a member of staff.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 90cm (2ft 11in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 155cm x 220cm (5ft 1in x 7ft 3in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 85cm (2ft 9in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is twist/turn.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and non-infectious waste disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- There is a low visual contrast between the external door and wall.
- There is a low visual contrast between the internal door and wall.
- There is a medium visual contrast between the wall-mounted grab rail(s) and wall.
- There is a medium visual contrast between the dropdown rail(s) and wall.
- There is a high visual contrast between the walls and floor.
- The lighting levels are good.
Standard Toilet(s) (Café)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located at the rear of the café.
- The female and male toilets are approximately 14m (15yd 11in) from the front café entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels in the female and male toilets are good.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the female standard toilets.
- The height of the baby change table once extended is 90cm (2ft 11in).
Additional Info (Café)
- A member of staff trained in BSL skills is not normally on duty.
