You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include a community café, meeting rooms for hire and a main hall.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 09:00 - 17:00.
• Tuesday 09:00 - 17:00.
• Wednesday 09:00 - 17:00.
• Thursday 09:00 - 17:00.
• Friday 09:00 - 17:00.
• Saturday Closed.
• Sunday Closed.

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• Comments View
  • The centre is open from 9am to 5pm Monday to Friday, and at varying times at the weekend depending on which events are being held.

You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the area.
• This venue is situated in Ilford.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Ilford.
• The nearest underground station is East Ham.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located at the rear of the venue.
  • The car park type is open air/surface.
  • There is a slight ramp on the approach to the building with handrails on both sides going up. The handrail on the right does not cover the whole length of the ramp.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does not have tactile paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Public Car Parks View
  • There is not a car park for public use within 200m (approx).
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are not available.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are available.
  • Standard marked parking bays are located on Jack Cornwell Street.
• Drop-off Point View
  • There is not a designated drop off point.
  • Free standard on street parking is available on Jack Cornwell Street. There is a maximum stay of 2 hours between 9am and 5pm for non permit holders.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the building.
  • There is ramped/sloped access at this entrance.
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 146cm (4ft 9in) .
  • The main door(s) open(s) towards you (pull).
  • The door(s) may be difficult to open.
  • The door(s) is/are double width but one door is locked.
  • The width of the door opening is 74cm.
• Ramp/Slope View
  • The ramp/slope is located in front of the entrance.
  • The gradient of the ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.
• Step(s) View
  • There is also a slight ramp immediately beyond the entrance.
    The locked door can be unlocked on request.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 2m (6ft) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter has a low (76cm or lower) section.
• The lighting levels are good.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• The hearing assistance system is signed.
• Staff are trained to use the system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 08/10/2025.
• The hearing assistance system was working at the time of testing.
• There is not a touch screen.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

You are on Generic (Main Hall). Skip to the next section.

Generic (Main Hall)

• The main hall is located to the left as you enter the community centre.
  The doors open towards you and are 142cm wide.
  There is a manoeuvring space of 150cm x 150cm available within this room.
  There is a good colour contrast between the walls and floor.
  Lighting levels are good.

You are on Generic (Room 1). Skip to the next section.

Generic (Room 1)

• Room 2 is located along the corridor to the left of the reception.
• The door opens away from you and is 84cm wide.
• There is a manoeuvring space of 150cm x 150cm available within this room.
• There is a signed fixed hearing assistance system that was not working at the time of the survey (March 2025).
• Chairs without armrests and tables are available.
• There is a good colour contrast between the walls and floor.
• Lighting levels are good,.

You are on Generic (Room 2). Skip to the next section.

Generic (Room 2)

• Room 3 is located along the corridor to the left of the reception.
• The door opens away from you and is 71cm wide.
• There is a manoeuvring space of 150cm x 150cm available within this room.
• Chairs without armrests, tables and a wash basin are available.
• There is a good colour contrast between the walls and floor.
• Lighting levels are good.

You are on Generic (Room 3). Skip to the next section.

Generic (Room 3)

• Room 3 is located at the far end of the main hall on the right.
  The door opens away from you and is 68cm wide.
  There is a manoeuvring space of 150cm x 150cm available within this room.
  Chairs without armrests are available.
  There is a good colour contrast between the walls and floor.
  Lighting levels are good.
  At the time of survey (October 2025), the room was being used for storage.

You are on Generic (Café). Skip to the next section.

Generic (Café)

• The café is located along the corridor directly ahead as you enter the venue.
  There are double doors, with one door locked, which opens away from you to a width of 86cm.
  There is limited manoeuvring space of 150cm x 150cm available within this room.
  Chairs without armrests and tables are available.
  There is a serving hatch to the kitchen area with a height of 103cm.
  There is a good colour contrast between the walls and floor.
  Lighting levels are good.

You are on Generic (Outside Spaces). Skip to the next section.

Generic (Outside Spaces)

• The outside space is to the rear and sides of the centre.
  Surfaces in this area are concrete and grass.
  The majority of the area is step-free and level.
  There is a slight ramp with handrails on both sides to access the right hand side of the outside space.

You are on Toilet with Adaptations (Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Right Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial and written text signage on or near the toilet door.
  • This accessible toilet is approximately 16m (17yd 1ft) from the main entrance.
  • This accessible toilet is located at the rear of the venue.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from a member of staff.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 84cm (2ft 9in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 235cm x 274cm (7ft 9in x 8ft 12in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 179cm (5ft 10in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is not a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and general domestic waste disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is not a mirror.
  • The height of the toilet seat above floor level is 43cm (1ft 5in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 110cm (3ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • There is a high visual contrast between the external door and wall.
  • There is a low visual contrast between the internal door and wall.
  • There is a low visual contrast between the wall-mounted grab rail(s) and wall.
  • There is a low visual contrast between the dropdown rail(s) and wall.
  • There is a high visual contrast between the walls and floor.
  • The lighting levels are moderate to good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 84cm (2ft 9in).

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located at the rear of the venue.
  • The female and male toilets are approximately 11m (12yd 1in) from the main entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels in the female and male toilets are moderate to good.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents can be requested in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• An assistance dog toilet area can be provided onsite.
• The assistance dog toilet area is located on any of the grassed areas.
• A member of staff trained in BSL skills is not normally on duty.
• This service can be requested.