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Katherine Road Community Centre

254 Katherine Road, Forest Gate, E7 8PN

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Access Guide

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Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located towards the rear of the venue along the corridor.
    • The toilet with adaptations has a left hand transfer space.
    • Ambulant toilet facilities are located within the standard toilets, towards the rear of the venue along the corridor.
    • The male and female step-free standard toilet facilities are located towards the rear of the venue along the corridor.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located in the toilet with adaptations towards the rear of the venue.

Parking

  • Car Park View
    • The car park is located in front of the venue.
    • The car park is open air/surface.
    • The car park surface consists of concrete.
    • There is 1 designated Blue Badge parking bay available.
    • The Blue Badge bay has faded markings.
    • There is a marked zone to one side and the rear.
    • The nearest designated bay is 10m from the entrance.
    • The most accessible route from the Blue Badge parking has a very easy slope.
  • Charges and Restrictions View
    • Parking is free for all users.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (Main)

  • This entrance is located at the side of the venue.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy ramp at the entrance.
  • There is a single automatic door at this entrance.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The door opens towards you.
  • There is a push pad at a height of 82cm.
  • The width of the opening is 95cm.
  • There is a small lip on the threshold of the opening.
  • The door has a low visual contrast.
  • There is a push pad or push button to exit at a height of 94cm.
  • There is step-free access via a very easy ramp as you enter.

Reception

  • The reception is located directly ahead as you enter the venue.
  • The distance from the main entrance is 10m.
  • There is step-free level access to reception.
  • The height of the reception desk is 100cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 76cm.
  • The reception has glazed screens and patterned/distracting backgrounds.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There may be background noise in this area.
  • Some flooring is shiny.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.

Getting Around

  • There is step-free level access throughout all areas, this may include the use of a lift.
  • Access throughout may include manual doors and doors permanently held open.
  • Some flooring is shiny.
  • There is a high visual contrast between the walls and floor in all areas.
  • There is background noise in this area which varies depending on the function/event.
  • Wayfinding signage is not provided.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Lift

  • The lift surveyed is located at the rear of the venue.
  • The distance from the main entrance is 25m.
  • The most accessible route to the lift has step-free level access and manual doors.
  • The ground and first floors are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 89cm.
  • The internal dimensions of the lift are 110cm (width) x 142cm (depth).
  • The internal lift control buttons have tactile markings and a high visual contrast.
  • None of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing.
  • Lighting levels were even at the time of the survey.

Stairs

  • The stairs surveyed are located along the corridor towards the rear of the venue.
  • The ground and first floors can be accessed by these stairs.
  • There are 20 steps between floors.
  • The steps are clearly marked and have handrails on both sides.
  • The handrails are not easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 18cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

Toilet with Adaptations (Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located along the corridor to the left of the reception desk.
    • The distance from the main entrance is 20m.
    • The most accessible route to the toilet has step-free level access and manual doors.
    • There is step-free level access into the facility.
    • There is Braille, tactile, pictorial and written text signage on or near the door.
    • The door opens inwards and has a low visual contrast.
    • The width of the door opening is 94cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a low visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 155cm (width) x 201cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 71cm (from the side of the toilet pan).
    • There is a lever flush on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 83cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rail is on the left as you face the wash basin.
    • The wash basin grab rail has a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 110cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a low visual contrast.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 134cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 83cm.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey, with unshaded light sources.