You are on Opening Times. Skip to the next section.

Opening Times

• The venue is open 24hrs.

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• Comments View
  • Train services are not 24 hours.
  • Please contact the venue for details of rail services.

You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the area.
• This venue is situated in Manor Park.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest underground station is East Ham.

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• Comments View
  • This station is close to Woodgrange Park London Overground Station.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is not a car park for public use within 200m (approx).
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are available.
  • The dimensions of the marked Blue Badge bays are 205cm x 650cm (6ft 9in x 21ft 4in).
  • On street Blue Badge parking is located along Whitta Road.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are not available.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Entrance (Main Entrance). Skip to the next section.

Entrance (Main Entrance)

• This information is for the entrance located at the front of the station, along Station Road.

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• Entrance View
  • There is ramped/sloped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 160cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Ramp/Slope View
  • The ramp/slope is located in front of the entrance.
  • The gradient of the ramp/slope is slight.

You are on Counter (Ticket Office). Skip to the next section.

Counter (Ticket Office)

• The counter is 5m (5yd 1ft) from the entrance.
• There is level access to the counter from the entrance.
• There is not a bell to attract attention.
• There is sufficient space to write or sign documents on the counter.
• The height of the counter is 94cm (3ft 1in).
• There is a lowered section.
• The height of the lowered section of the counter is 74cm.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• The hearing assistance system is signed.
• Staff are trained to use the system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 24/03/2025.
• The hearing assistance system was working at the time of testing.
• Lighting levels are good.

You are on Inside Access. Skip to the next section.

Inside Access

• There is not level access to the service(s).
• There is a hearing assistance system.
• The system is a fixed loop.
• Staff are trained to use the system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 24/03/2025.
• The hearing assistance system was working at the time of testing.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are good.

You are on Train Station. Skip to the next section.

Train Station

• There are generally 1 member(s) of staff on duty.
• The station is staffed.
• There is not an office to obtain help.
• There is a ticket office.
• The ticket office is located opposite the main entrance.
• The ticket office is 5m (5yd 1ft) from the main entrance.
• The train companies operating from within this station are Elizabeth Line.
• The train companies that operate within this station include:.
• Please click here for access information for Elizabeth Line.
• There is not a taxi rank at the station.
• Shops and services within the station include Urban Baristas.
• All key concourse shops and services have level access.
• There are 3 platform(s) in the station.
• The platform(s) accessed by lift is / are 1, 2 and 3.

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• Additional Station Information View
  • Announcements on platforms are audio and visual.
  • Wider ticket barriers are available to access platforms.
  • Platforms which have tactile markings at the platform edge are all.
• Comments View
  • The station is not staffed when the ticket office is closed.
  • There are self-service ticket machines in the main foyer.

You are on Eating and Drinking (Urban Baristas). Skip to the next section.

Eating and Drinking (Urban Baristas)

• The following information is for the café.
• The café is located to the right as you enter the train station.
• Food or drinks are ordered from the service counter.
• There is not a lowered section at the counter.
• There is ample room for a wheelchair user to manoeuvre.
• Takeaway cups are available.
• Takeaway cutlery is not available.
• Drinking straws are available.
• Menus are wall only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

You are on Level Change (Access to Lifts and Platforms). Skip to the next section.

Level Change (Access to Lifts and Platforms)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located along the upper level footbridge.
• The ramp/slope gradient is steep.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does have handrails.

You are on Lift (Lift A). Skip to the next section.

Lift (Lift A)

• There is a lift for public use.
• The lift is located at the very end of the upper level footbridge, on the left.
• The lift is a standard lift.
• The floors which are accessible by this lift are the upper level and platform 1.
• Wall mounted information boards are provided at lift landings.
• The lift is approximately 50m (54yd 2ft) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 109cm (3ft 7in).
• The dimensions of the lift are 156cm x 156cm (5ft 1in x 5ft 1in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

You are on Lift (Lift B). Skip to the next section.

Lift (Lift B)

• There is a lift for public use.
• The lift is located at the very top of the upper level footbridge ramp.
• The lift is a standard lift.
• The floors which are accessible by this lift are the upper level and platforms 2 and 3.
• Wall mounted information boards are provided at lift landings.
• The lift is approximately 40m (43yd 2ft) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 110cm (3ft 7in).
• The dimensions of the lift are 155cm x 158cm (5ft 1in x 5ft 2in).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

You are on Level Change (Access to Platforms). Skip to the next section.

Level Change (Access to Platforms)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located at the very end of the upper level footbridge.
• There is/are 15+ step(s) to the area/service.
• There is tactile paving at the top and bottom of the steps.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.

You are on Train Station Platform. Skip to the next section.

Train Station Platform

• The platform(s) accessed by lift is / are 1, 2, 3 and 4.

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• Comments View
  • There are some benches with armrests on the platforms.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• There are not accessible toilets within this venue designated for public use.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are not available.
• Baby Change Facilities View
  • Baby change facilities are not located within the venue.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents are not available in Braille.
• Documents can be requested in large print.