You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include swimming pools, a gym, sports hall, fitness suite, fitness class studios, cycle studio, and soft play.
• Services / facilities within the grounds include a multi-sports centre (indoor running track / ball courts) athletics track, grass and astro turf pitches.

Collapse all Expand all

• Comments View
  • Please contact the venue for details of the opening times for each facility.
  • The venue holds some female-only sessions in the pool, group exercise classes and the first floor of the gym.
  • Access to the facilities in the grounds is through the main building.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 08:00 - 20:00.
• Tuesday 06:00 - 22:00.
• Wednesday 06:00 - 22:00.
• Thursday 06:00 - 22:00.
• Friday 06:00 - 22:00.
• Saturday 08:00 - 20:00.
• Sunday 08:00 - 20:00.
• Please click here for information on opening times.

You are on Location. Skip to the next section.

Location

• This venue is situated in Plaistow/ North Beckton.
• There is not a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is West Ham.
• The nearest underground station is Upton / Canning Town.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

Collapse all Expand all

• Venue Car Park View
  • Parking is free for all users.
  • The car park is located in front of the centre.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot be booked in advance.
  • There is/are 10+ Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 375cm x 500cm (12ft 4in x 16ft 5in).
  • The nearest Blue Badge bay is 20m (21yd 2ft) from the main entrance.
  • The furthest Blue Badge bay is 35m (38yd 10in) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is tarmac and block paving.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does not have tactile paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

Collapse all Expand all

• Entrance View
  • This information is for the entrance located at the front of the building.
  • There is ramped/sloped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 92cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Ramp/Slope View
  • The ramp/slope is located immediately in front of the entrance.
  • The gradient of the ramp/slope is slight.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 5m (5yd 1ft) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are good.
• There is not a hearing assistance system.
• There is a touch screen.
• The touch screen is not at a suitable height for a wheelchair user.

Collapse all Expand all

• Comments View
  • There are touchscreens at a height of 125cm that allow customers to sign up, book classes or purchase a day pass.
  • Access to the leisure centre is via security barriers that are opened with a members card or by reception staff.
  • The standard security barriers have a width of 60cm, there is also an accessible security barrier with a width of 96cm.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does play background music.
• Music is played in the fitness suite and in studios.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

You are on Swimming Pool. Skip to the next section.

Swimming Pool

• There is level access from the changing area to the swimming pool.
• There is not a ramped entrance into the water.
• There is a wet side chair available.
• There is not a hoist for wheelchair users to access the water.
• There are steps into the swimming pool.
• There are 6 steps.
• The steps do have handrails.
• The handrails are on both sides.
• There is a ladder type entrance into the water.
• There is a handrail on both sides of the ladder.

Collapse all Expand all

• Comments View
  • The main pool is shallow at both ends.

You are on Accessible Changing Room (Pool - Male). Skip to the next section.

Accessible Changing Room (Pool - Male)

• There are accessible changing rooms available.
• The accessible changing room is located within the wet side changing rooms.
• There is an identical facility in the female changing room.
• The facility is 48m (52yd 1ft) from the main entrance.
• The door opens inwards.
• The width of the door is 90cm (2ft 11in).
• The door is locked by a locking handle.
• The dimensions of the accessible changing room are 300cm x 210cm (9ft 10in x 6ft 11in).
• There is not a sink.
• There is not a locker within the accessible changing room.
• The accessible changing room has a ceiling tracking hoist.
• There is a changing bench.
• The facility changing bench is wall mounted.
• The facility changing bench height is adjustable.
• The length of the bench is 180cm (5ft 11in).
• There is not a wheel in shower.

You are on Toilet with Adaptations (Pool - Male - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Pool - Male - Right Hand Transfer)

• Accessible toilet facilities are available.

Collapse all Expand all

• Location and Access View
  • There is Braille, tactile and pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 37m (40yd 1ft) from the main entrance.
  • This accessible toilet is located in the male changing room standard toilets.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is not a shared toilet.
  • There is a similar female toilet with adaptations located within the female changing area.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from reception.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 90cm (2ft 11in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 195cm x 195cm (6ft 5in x 6ft 5in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 128cm (4ft 2in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are not available in the cubicle.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 56cm (1ft 10in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 130cm (4ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • There is a high visual contrast between the external door and wall.
  • There is a low visual contrast between the internal door and wall.
  • There is a high visual contrast between the wall-mounted grab rail(s) and wall.
  • There is a high visual contrast between the dropdown rail(s) and wall.
  • There is a low visual contrast between the walls and floor.
  • The lighting levels are good.
• Comments View
  • There are additional toilets with adaptations within the pool changing rooms.
  • A facility is also located on the first floor, 7m from the lift. The transfer space is on the right.

You are on Accessible Shower (Pool - Male Toilet with Adaptations). Skip to the next section.

Accessible Shower (Pool - Male Toilet with Adaptations)

• Accessible shower facilities are available.
• The accessible shower(s) surveyed is/are located within the male toilet with adaptations.
• The facilities available in the accessible shower(s) include; an adjustable shower head, handrails and a flip-down seat.
• The height of the seat is 45cm (1ft 6in).
• There is level access to the services from the accessible shower facilities.

Collapse all Expand all

• Comments View
  • There are separate male and female showers and toilets with adaptations.
  • One is within the standard toilets at the entrance to the changing rooms.
  • There is a second similar facility within the changing rooms.

You are on Standard Changing Room (Pool - Male). Skip to the next section.

Standard Changing Room (Pool - Male)

• There is a/are standard changing room(s) available.
• The standard changing room(s) is/are approximately 37m (40yd 1ft) from the main entrance.
• The standard changing room(s) is/are approximately 35m (38yd 10in) from the reception desk.
• The standard changing room(s) is/are approximately 10m (10yd 2ft) from the pool.
• The standard changing room(s) surveyed is/are located from the corridor to the left of reception.
• There is level access to the standard changing room(s).
• Shower facilities are available within the changing room(s).
• There is level access to the shower facilities.

Collapse all Expand all

• Comments View
  • There is a similar female changing room in the same area.

You are on Fitness Suite (Ground Floor - Gym). Skip to the next section.

Fitness Suite (Ground Floor - Gym)

Collapse all Expand all

• Access to Fitness Suite View
  • The fitness suite is located on the ground floor.
  • The fitness suite is 15m (16yd 1ft) from the main entrance.
  • There is step free access to the fitness suite.
  • There are not doors into the fitness suite.
• Fitness Suite (General) View
  • Staff receive some training in assisting disabled people.
  • A portable hearing assistance system is not available for induction.
  • There is clear manoeuvring space between equipment.
  • There is level access to all of the equipment.
• Comments View
  • The entrance has a short slope into the gym.

You are on Other Floors (Gym Stairs). Skip to the next section.

Other Floors (Gym Stairs)

Collapse all Expand all

• Steps View
  • The floors which are accessible by stairs are G-1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is not a landing.
  • The lighting levels are good.
• Comments View
  • These spiral stairs can be bypassed using the lift.

You are on Other Floors. Skip to the next section.

Other Floors

Collapse all Expand all

• Steps View
  • The floors which are accessible by stairs are G and 1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are medium.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located in the corridor to the left from reception.
• The lift is a standard lift.
• The floors which are accessible by this lift are G and 1.
• The lift is approximately 25m (27yd 1ft) from the main entrance.
• Staff do need to be notified for use of the lift.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 100cm x 135cm (3ft 3in x 4ft 5in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

You are on Standard Changing Room (Dry Changing). Skip to the next section.

Standard Changing Room (Dry Changing)

• There is a/are standard changing room(s) available.
• The standard changing room(s) is/are approximately 12m (13yd 4in) from the lift.
• The standard changing room(s) is/are approximately 8m (8yd 2ft) from the Studio 1.
• The standard changing room(s) surveyed is/are located on the first floor.
• There is level access to the standard changing room(s).
• There is not level access to the shower facilities.
• The shower cubicle(s) / area is / are accessed via a shallow step.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

Collapse all Expand all

• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located within the male and female pool changing rooms.
  • The female and male toilets are approximately 35m (38yd 10in) from the main entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels in the female and male toilets are moderate to good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the male and female pool changing rooms.
  • The height of the baby change table once extended is 100cm (3ft 3in).
  • Inside the venue, there is level access to the baby change facility.

You are on Outside Access (Access to Track and Multi-Sports Centre). Skip to the next section.

Outside Access (Access to Track and Multi-Sports Centre)

Collapse all Expand all

• Entrance View
  • This information is for the entrance located along the main corridor.
  • There is ramped/sloped access at this entrance.
  • The main door(s) open(s) away from you (push).
  • The door(s) may be difficult to open.
  • The door(s) is/are double width.
  • The width of the door opening is 155cm.
• Ramp/Slope View
  • The ramp/slope is located immediately beyond the entrance.
  • The gradient of the ramp/slope is slight.

You are on Outside Access (Multi-Sports Centre Entrance). Skip to the next section.

Outside Access (Multi-Sports Centre Entrance)

• This information is for the entrance located within the grounds.
• There is level access into the venue.
• The main door(s) open(s) automatically.
• The door(s) is / are double.
• The width of the door opening is 200cm (6ft 7in).

Collapse all Expand all

• Comments View
  • The multi-sports hall is shared with the adjacent school.
  • It is available to other users outside of school hours.

You are on Toilet with Adaptations (Multi-Sports Centre Accessible Changing Room - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Multi-Sports Centre Accessible Changing Room - Left Hand Transfer)

• Accessible toilet facilities are available.

Collapse all Expand all

• Location and Access View
  • There is Braille, tactile and pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 8m (8yd 2ft) from the multi-sports centre entrance.
  • This accessible toilet is located to the right of the main walkway.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from reception.
  • The door opens by sliding.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 83cm (2ft 9in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 250cm x 280cm (8ft 2in x 9ft 2in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 200cm (6ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and non-infectious waste disposal units.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • There is a high visual contrast between the external door and wall.
  • There is a high visual contrast between the internal door and wall.
  • There is a high visual contrast between the wall-mounted grab rail(s) and wall.
  • There is a high visual contrast between the dropdown rail(s) and wall.
  • There is a high visual contrast between the walls and floor.
  • The lighting levels are good.
• Comments View
  • There are three similar facilities in the multi-sports centre.
  • Two have the transfer space to the left.
  • The furthest has a right hand transfer.

You are on Accessible Shower (Multi-Sports Centre Accessible Changing Room Toilet with Adaptations). Skip to the next section.

Accessible Shower (Multi-Sports Centre Accessible Changing Room Toilet with Adaptations)

• Accessible shower facilities are available.
• The accessible shower(s) surveyed is/are located in the toilet with adaptations.
• The facilities available in the accessible shower(s) include; an adjustable shower head, handrails and a flip-down seat.
• The height of the seat is 50cm (1ft 8in).
• Other facilities available include; a toilet with adaptations, flip down seat in dry area, locker, and hair dryer.
• There is level access to the services from the accessible shower facilities.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do not receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• An assistance dog toilet area can be provided onsite.

Collapse all Expand all

• Comments View
  • The running track is accessed through the main building.
  • The all-weather pitches are in front of the main building, to the right of the drive.
  • There is level access into these pitches by a 140cm wide door.