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Barnes Station

Station Road, Barnes, SW13 0HT

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Access Guide

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Station Overview

  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via a very easy slope at the most accessible entrance.
    • There is also step-free access via a very easy slope at Station Road Platform 1 access point.
    • There is stepped access at the Rocks Lane access point.
    • There is step-free level access throughout, this may include the use of a lift.
    • Platforms 1, 2, 3 and 4 can be accessed via a standard lift and stairs.
  • Getting Help and Assistance View
    • There is a member of staff available for assistance.
    • There is a ticket counter and a self-serve touchscreen at this station.
    • Help points are available on platforms 1, 2, 3 and 4.
    • Announcements in the main ticketing/concourse area are audio and visual.
    • There is seating available.
    • There is a fixed hearing assistance system.
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.

Parking (Station Road)

Access Point (Station Road - Platform 1)

  • This access point is located on Station Road.
  • The access point is clearly signed.
  • There is a fixed ticket reader.
  • Assistance is not available at the access point.
  • There is step-free access via a very easy slope.
  • There is an open gap.
  • The width of the opening is 150cm.
  • There is step-free level access as you enter.

Ticketing (Platform 1)

  • Self-Service Ticket Machines View
    • The self-service ticket machines are located next to the Station Road Platform 1 access point.
    • There is step-free access via a very easy slope to the self-service ticket machines.
    • The height of the touchscreen display ranges from 100cm to 120cm from the floor.

Access Point (Rocks Lane)

  • This access point is located off Rocks Lane.
  • The access point is clearly signed.
  • Assistance is not available at the access point.
  • There is stepped access.
  • There are 10 steps with handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The steps are clearly marked.
  • The steps have tactile markings at the top.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 15cm.
  • The depth of the steps is not between 30cm and 45cm.
  • There is open access.
  • The width of the opening is 140cm.
  • There is step-free access via ramp as you enter.
  • The ramp has a slight gradient.
  • The ramp is between 75cm and 150cm wide with no handrails.

Access Point (Barnes Common - Platform 4)

  • This access point is located off Barnes Common.
  • The access point is clearly signed.
  • There is a fixed ticket reader.
  • Assistance is not available at the access point.
  • There is step-free access via a very easy slope.
  • There is an open gap.
  • The width of the opening is 121cm.
  • There is step-free level access as you enter.

Lift (Footbridge - New)

  • The lift surveyed is located at the new footbridge.
  • The distance from Station Road Platform 1 access point is 30m.
  • The most accessible route to the lift has step-free level access.
  • Platforms 1, 2, 3 and 4 are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings, Braille markings and a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 109cm.
  • The internal dimensions of the lift are 136cm (width) x 200cm (depth).
  • The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a separate door to exit, a hearing assistance alarm system, a visual floor indicator and an audible announcer.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • There are other lifts available at this location which are of a similar size.

Bridge (Footbridge - New)

  • The bridge is external.
  • There is step-free level access via lift to the bridge.
  • There are 20+ steps with handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The steps are clearly marked.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 16cm.
  • The depth of the steps is between 30cm and 45cm.
  • There is step-free level access throughout all areas, this may include the use of a lift.
  • There is a high visual contrast between the walls and floor in all areas.
  • There is no (or very little) background noise.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is consistent throughout.

Bridge (Footbridge - Old)

  • The bridge is external.
  • There is stepped access to the bridge.
  • There are 20+ steps with handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The steps are clearly marked.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is not between 30cm and 45cm.
  • There is step-free level access throughout walkways.
  • The following areas have stepped access: platforms 2 and 3.
  • There is a high visual contrast between the walls and floor in all areas.
  • There is no (or very little) background noise.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is consistent throughout.

Ticketing (Platform 2 and 3)

  • Ticket Counter View
    • The ticket counter surveyed is located on platforms 2 and 3.
    • There is step-free level access via lift to the counter.
    • The height of the counter is 116cm.
    • There is not a lowered section at the counter.
    • The counter has windows and patterned/distracting backgrounds.
    • There is not a hearing assistance system.
  • Self-Service Ticket Machines View
    • The self-service ticket machines are located on platforms 2 and 3.
    • There is step-free level access via lift to the self-service ticket machines.
    • The height of the touchscreen display ranges from 100cm to 120cm from the floor.

Platforms

  • There are 4 platforms at this station.
  • The following platforms have step-free level access via lift: 1, 2, 3 and 4.
  • All platforms have tactile markings along the platform edge.
  • All platforms have clear markings along the platform edge.
  • Announcements on platforms are audio and visual.
  • There are fixed hearing assistance systems on all platforms.
  • All platforms have help points.
  • All platforms have seating.
  • Seating available on the platforms includes: chairs with armrests, chairs without armrests and perch seating.