You are on Overview. Skip to the next section.

Overview

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• About View
  • This is a community hub with multiple services available.
  • Facilities available in the venue include: a nursery, bookable rooms, meeting rooms, kitchens, classes and workshops.
  • View information on opening times.
• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • There is on-street Blue Badge Bay parking and on-street standard parking.
  • The nearest train station is St. Margarets Train Station.
  • The nearest underground station is Richmond Station.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
  • View information on getting here (opens new tab).
• Getting In and Around View
  • There is step-free level access via lift at the most accessible entrance.
  • The accessible entrance is accessed via a steep ramp.
  • The main entrance is accessed via steps.
  • There is step-free level access throughout the majority of areas.
  • The following areas have stepped access: the basement and first floor.
  • Access throughout may include automatic doors and narrow walkways.
  • The basement and first floor can be accessed via stairs.
• Getting Help and Assistance View
  • There is seating available.
  • There is no hearing assistance system.
  • Documents are available in the following formats: Braille (on request), large print (on request) and different languages (on request).
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Additional facilities/services include: Wi-Fi.

You are on Parking. Skip to the next section.

Parking

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• Car Park View
  • The car park is located at the rear of the venue off Riverdale Road.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There are 2 designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked and signposted.
  • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 485cm (depth).
  • There is a marked zone to both sides but not at the rear.
  • The width of the marked zone is 110cm.
  • The nearest designated bay is 9m from the rear entrance.
  • The most accessible route from the Blue Badge parking has step-free level access, a platform lift and steps.
• Charges and Restrictions View
  • This car park is for staff, visitors and Blue Badge holders only.
  • Parking is free for all users.
  • Parking is free for Blue Badge holders.
• Drop-off Point View
  • There is not a designated drop-off point available.
• On-street Parking View
  • On-street designated Blue Badge parking and standard parking is available.
  • The on-street designated Blue Badge parking bays are located on Rosslyn Road and Riverdale Road.
  • The Blue Badge bays are clearly marked and signposted.

You are on Entrance (Main Entrance). Skip to the next section.

Entrance (Main Entrance)

• This entrance is located at the front of the venue.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is stepped access at the entrance.
• There are 5 steps with handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails extend horizontally beyond the first and last step.
• The steps are unmarked.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 16cm.
• The depth of the steps is between 30cm and 45cm.
• There is an intercom at a height of 145cm.
• There is a single automatic door at this entrance.
• The door opens away from you.
• The width of the opening is 109cm.
• The door has a high visual contrast.
• There is a push pad or push button to exit at a height of 141cm.
• There is a second single manual door.
• The second door is permanently held open.
• The width of the opening is 110cm.
• The second door has a low visual contrast.
• There is step-free level access as you enter.

You are on Entrance (Accessible Entrance). Skip to the next section.

Entrance (Accessible Entrance)

• This entrance is located to the left of the main entrance.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is ramped and stepped access at the entrance.
• The ramp has a steep gradient.
• The ramp is between 75cm and 150cm wide with handrails on both sides.
• The ramp bypasses the steps.
• There are 5 steps with handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails extend horizontally beyond the first and last step.
• The steps are unmarked.
• The steps have tactile markings at the top and bottom.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 17cm.
• The depth of the steps is between 30cm and 45cm.
• There is an intercom at a height of 124cm.
• There is a single automatic door at this entrance.
• The door opens towards you.
• There is a push pad at a height of 100cm.
• The width of the opening is 82cm.
• There is a small lip on the threshold of the opening.
• The door has a high visual contrast.
• There is a push pad or push button to exit at a height of 100cm.
• There is step-free level access as you enter.

You are on Entrance (Rear Entrance). Skip to the next section.

Entrance (Rear Entrance)

• This entrance is located at the rear of the venue.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There is an intercom at a height of 132cm.
• There is a single automatic door at this entrance.
• The door has a locked extension leaf.
• The locked extension leaf can be opened on request.
• The door opens towards you.
• There is a push pad at a height of 100cm.
• The width of the opening is 99cm.
• There is a small lip on the threshold of the opening.
• The door has a low visual contrast.
• There is a push pad or push button to exit at a height of 97cm.
• There is step-free level access as you enter.

You are on Getting Around. Skip to the next section.

Getting Around

• There is step-free level access throughout the majority of areas.
• The following areas have stepped access: the basement and first floor.
• Access throughout may include automatic doors and narrow walkways.
• Some flooring is shiny and patterned.
• There is a high visual contrast between the walls and floor in all areas.
• There is no (or very little) background noise.
• Wayfinding signage is provided.
• Signage is clearly visible with high contrasting colours.
• The colour, design and typeface of signs is consistent throughout.
• Seating available in the walkways includes: chairs with armrests.
• Lighting levels vary due to the size of the space.

You are on Lift (Car Park). Skip to the next section.

Lift (Car Park)

• The lift surveyed is located in the car park.
• This lift is a platform lift.
• The distance from the rear entrance is 4m.
• The most accessible route to the lift has step-free level access.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings and a high visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 85cm.
• The internal dimensions of the lift are 85cm (width) x 140cm (depth).
• The internal lift control buttons have tactile markings and a high visual contrast.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• The lift is slow moving and the button needs to be pressed constantly when in use.
• Internally the lift has: a separate door to exit.

You are on Stairs (Car Park). Skip to the next section.

Stairs (Car Park)

• The stairs surveyed are located in the car park.
• There are 7 steps between floors.
• The steps are clearly marked and have handrails on both sides.
• The steps have tactile markings at the top.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 15cm.
• The depth of the steps is between 30cm and 45cm.

You are on Seating Area (Outside). Skip to the next section.

Seating Area (Outside)

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• Location and Access View
  • The seating area is located at the rear of the venue.
  • The most accessible route has step-free level access.
  • There is step-free level access into this area.
• Seating Area View
  • The seating area is covered.
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • The flooring is shiny.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • Furniture available in this area includes: tables.
  • The surface height of some of the tables is suitable for wheelchair users.
  • The clear height under some of the tables is suitable for wheelchair users.
  • There is no (or very little) background noise in this area.

You are on Stairs (Access to the First Floor). Skip to the next section.

Stairs (Access to the First Floor)

• The stairs surveyed are located ahead from the main entrance.
• The ground floor and first floor can be accessed by these stairs.
• There are 20+ steps between floors.
• The steps are clearly marked and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrail extends horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 17cm.
• The depth of the steps is not between 30cm and 45cm.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Stairs (Access to the Basement). Skip to the next section.

Stairs (Access to the Basement)

• The stairs surveyed are located along the ground floor corridor.
• The basement and ground floor can be accessed by these stairs.
• There are 15 steps between floors.
• The steps are clearly marked and have a handrail on the left going down.
• The handrail is easy to grip.
• The handrail covers the flight of stairs throughout its length.
• The handrail does not extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 18cm.
• The depth of the steps is not between 30cm and 45cm.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Kitchen (Ground Floor - Community Kitchen). Skip to the next section.

Kitchen (Ground Floor - Community Kitchen)

• The kitchen is located to the left from the rear entrance.
• There is step-free level access into the kitchen.
• The width of the opening is 110cm.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• The walls and floor have a high visual contrast.
• The work surface is 90cm from the floor.
• A lowered work surface is not available.
• Overhead and under counter cupboards are available.
• The hob is 90cm from the floor.
• A lowered hob is not available.
• The oven is at a suitable height for a wheelchair user.
• The sink is 90cm from the floor.
• A lowered sink is not available.
• The sink has a lever mixer tap.
• Facilities within the kitchen include a fridge, a dishwasher, a microwave, a kettle and a toaster.
• The following machines are at a suitable height for a wheelchair user: dishwasher.
• Seating available in the kitchen includes: chairs without armrests.
• Furniture available in the kitchen includes: tables.
• The surface height of the tables is suitable for wheelchair users.
• The clear height under the tables is suitable for wheelchair users.
• Lighting levels vary due to the size of the space.

You are on Kitchen (First Floor). Skip to the next section.

Kitchen (First Floor)

• The kitchen is located on the first floor .
• There is step-free level access into the kitchen.
• There is a single manual door with a low visual contrast.
• The door is permanently held open.
• The width of the opening is 70cm.
• The walls and floor have a high visual contrast.
• The work surface is 90cm from the floor.
• A lowered work surface is not available.
• Under counter cupboards are available.
• The sink is 90cm from the floor.
• A lowered sink is not available.
• The sink has a lever mixer tap.
• Facilities within the kitchen include a fridge, a microwave, a kettle, a toaster and easy grip cutlery.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Room (Basement - Garrick Room). Skip to the next section.

Room (Basement - Garrick Room)

• The room is located on the basement.
• The distance from the stairs - access to the basement is 3m.
• The most accessible route to the room has steps.
• There is written text signage on or near the door.
• There is stepped access into the room.
• There are 2 steps with no handrails.
• The steps are clearly marked.
• The height of the steps is not between 15cm and 18cm.
• The height of the highest step is 22cm.
• The depth of the steps is between 30cm and 45cm.
• There is a single manual door with a low visual contrast.
• The door opens towards you.
• The width of the opening is 71cm.
• There is step-free level access throughout the room.
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.
• There is a coffee/bar area off this room.
• The width of the opening is 76cm
• The height of the counter is 90cm
• The height of the table is 106cm.

You are on Room (Ground Floor - Bayliss Room). Skip to the next section.

Room (Ground Floor - Bayliss Room)

• The room is located to the right from the accessible entrance.
• The distance from the accessible entrance is 16m.
• The most accessible route to the room has step-free level access, automatic doors and narrow walkways.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a low visual contrast.
• The door opens away from you.
• The width of the opening is 78cm.
• There is step-free level access throughout the room.
• Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs with armrests, chairs without armrests and sofas.
• Furniture available in the room includes: coffee tables and desks.
• The surface heights are suitable for wheelchair users.
• The clear underside space of the surfaces is not suitable for wheelchair users.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Room (Ground Floor - Turner Room). Skip to the next section.

Room (Ground Floor - Turner Room)

• The room is located to the right from the accessible entrance.
• The distance from the accessible entrance is 14m.
• The most accessible route to the room has step-free level access, automatic doors and narrow walkways.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a low visual contrast.
• The door opens away from you.
• The width of the opening is 90cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs without armrests.
• Furniture available in the room includes: tables.
• The surface heights are suitable for wheelchair users.
• The clear underside space of the surfaces is not suitable for wheelchair users.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels vary due to the use of large glazed walls.

You are on Room (Ground Floor - Attenborough Hall). Skip to the next section.

Room (Ground Floor - Attenborough Hall)

• The room is located to the right from the accessible entrance.
• The distance from the accessible entrance is 16m.
• The most accessible route to the room has step-free level access, automatic doors and narrow walkways.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a low visual contrast.
• The door opens away from you.
• The width of the opening is 90cm.

You are on Room (First Floor - Johnson Room). Skip to the next section.

Room (First Floor - Johnson Room)

• The room is located on the first floor.
• The distance from the stairs - access to the first floor is 1m.
• The most accessible route to the room has steps.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a low visual contrast.
• The door opens towards you.
• The width of the opening is 75cm.
• There is step-free level access throughout the room.
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs without armrests.
• Furniture available in the room includes: tables.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There is 1 toilet with adaptations.
  • The toilet with adaptations is located on the ground floor.
  • The toilet with adaptations has a right hand transfer space.
  • The shared step-free standard toilet facilities are located on the ground floor.
  • The shared standard toilet facilities are located on the first floor.
• Changing Places and Changing Facilities View
  • Parent and baby changing facilities are located within the toilet with adaptations.

You are on Toilet with Adaptations (Ground Floor - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Ground Floor - Right Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located to the right from the accessible entrance.
  • The distance from the accessible entrance is 9m.
  • The most accessible route to the toilet has step-free level access, automatic doors and narrow walkways.
  • There is step-free level access into the facility.
  • There is Braille, tactile, pictorial and written text signage on or near the door.
  • The door opens outwards and has a low visual contrast.
  • The width of the door opening is 90cm.
  • The door has a locking handle.
  • Internally the door has a low visual contrast.
  • There is not a grab rail on the internal door.
• Dimensions and Features View
  • The dimensions of the cubicle are 140cm (width) x 220cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 70cm (from the side of the toilet pan).
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 47cm from the floor.
  • The toilet seat has a high visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 80cm from the floor.
  • The wash basin and taps cannot be reached when seated on the toilet.
  • The wash basin is 82cm from the floor.
  • The wash basin has a push tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a medium visual contrast.
  • The soap dispenser is 96cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a medium visual contrast.
  • The towel dispenser is 122cm from the floor.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high visual contrast.
  • The hand dryer is 85cm from the floor.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a nappy/incontinence items bin and a sanitary bin.
  • There is one coat hook.
  • The coat hook is 163cm from the floor.
  • The height of the baby change facility when in use is 83cm.
  • The walls and floor have a medium visual contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.