Access Guide
Station Overview
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Parking and Public Transport
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- The station has its own car park.
- The nearest underground station is Richmond.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- The following areas have stepped access: platforms 1 and 2.
- Platforms 1 and 2 can be accessed via stairs.
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Getting Help and Assistance
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- There is a member of staff available for assistance.
- There is a ticket counter and a self-serve touchscreen at this station.
- Help points are available on platforms 1 and 2.
- Announcements in the main ticketing/concourse area are audio and visual.
- There is seating available.
- There is not a designated assistance dog spending area.
Parking (Wellington Gardens)
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Car Park
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- The car park is located on Wellington Gardens.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are no designated Blue Badge parking bays available.
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Charges and Restrictions
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- Parking is not free for all users.
- Parking is not free for Blue Badge holders.
- Clearly presented parking signs are available.
- View information on parking policies/charges (opens new tab).
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Drop-off Point
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- There is not a designated drop-off point available.
Access Point (Clonmel Road - Footbridge)
- This access point is located off Clonmel Road.
- The access point is clearly signed.
- There is a fixed ticket reader.
- Assistance is not available at the access point.
- There is step-free level access.
- There is open access.
- The width of the opening is 140cm.
Access Point (Wellington Gardens - Footbridge)
- This access point is located off Wellington Gardens.
- The access point is clearly signed.
- There is a fixed ticket reader.
- Assistance is not available at the access point.
- There is step-free access via slope.
- The slope has a slight gradient.
- There is open access.
- The width of the opening is 150cm.
- There is step-free level access as you enter.
Ticketing
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Ticket Counter
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- The ticket counter surveyed is located at the end of Wellington Gardens, next to the station car park.
- There is step-free level access to the counter.
- The height of the counter is 93cm.
- There is not a lowered section at the counter.
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Self-Service Ticket Machines
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- The self-service ticket machines are located to the left of the ticket counter.
- There is step-free level access to the self-service ticket machines.
- The height of the touchscreen display ranges from 100cm to 120cm from the floor.
Bridge (Footbridge)
- The bridge is external.
- There is stepped access to the bridge.
- There are 20+ steps with handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The steps are clearly marked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 15cm.
- The depth of the steps is not between 30cm and 45cm.
- There is step-free level access throughout walkways.
- The following areas have stepped access: platforms 1 and 2.
- There is a high visual contrast between the walls and floor in all areas.
- There is no (or very little) background noise.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
Platforms
- There are 2 platforms at this station.
- The following platforms have stepped access: 1 and 2.
- All platforms have tactile markings along the platform edge.
- All platforms have clear markings along the platform edge.
- Announcements on platforms are audio and visual.
- All platforms have help points.
- All platforms have seating.
- Seating available on the platforms includes: chairs with armrests, chairs without armrests and perch seating.