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Langdon Down Museum

The Langdon Down Centre, Normansfield, 2a Langdon Park, Teddington, TW11 9PS

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Access Guide

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Overview

  • About View
    • This is a centre with a theatre and museum that provides events and classes.
    • Facilities available in the venue include: a theatre, a museum and toilets.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via ramp at the most accessible entrance.
    • There is step-free level access throughout the majority of areas, this may include the use of a lift.
    • The following areas have step-free access via ramps or slopes: there is a slight ramp on the basement from the lift to the museum.
    • The following areas have stepped access: the stage in the Normansfield Theatre.
    • Access throughout may include manual doors and doors permanently held open.
    • The basement, ground floor, upper ground floor, first floor and second floor can be accessed via a standard lift and stairs.
  • Getting Help and Assistance View
    • There is seating available.
    • There is no hearing assistance system.
    • You can borrow or hire the following equipment: a manual wheelchair.
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Additional facilities/services include: Wi-Fi.

Parking

  • Car Park View
    • The car park is located to the left of the building, off Langdon Park.
    • The car park is open air/surface.
    • The car park surface consists of concrete.
    • There are 2 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 240cm (width) x 500cm (depth).
    • There is a marked zone to both sides but not at the rear.
    • The width of the marked zone is 130cm.
    • The nearest designated bay is 32m from the main entrance.
    • The most accessible route from the Blue Badge parking has step-free level access.
  • Charges and Restrictions View
    • This car park is for staff, visitors and Blue Badge holders only.
    • Parking is free for all users.
    • Parking is free for Blue Badge holders.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (Main Entrance)

  • This entrance is located at the front of the building.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is ramped and stepped access at the entrance.
  • The ramp has a slight gradient.
  • The ramp is between 75cm and 150cm wide with no handrails.
  • The ramp bypasses the step.
  • There is 1 step with no handrails.
  • The step is unmarked.
  • The height of the step is between 15cm and 18cm.
  • The height of the highest step is 15cm.
  • The depth of the steps is between 30cm and 45cm.
  • There is an intercom at a height of 140cm.
  • There is a single manual door at this entrance.
  • The door opens away from you.
  • The width of the opening is 108cm.
  • The door has a high visual contrast.
  • There is step-free level access as you enter.

Getting Around

  • There is step-free level access throughout the majority of areas, this may include the use of a lift.
  • The following areas have step-free access via ramps or slopes: slight ramp between the lift and museum entrance on the basement.
  • The following areas have stepped access: the stage in the Normansfield Theatre.
  • Access throughout may include manual doors and doors permanently held open.
  • Some flooring is shiny and patterned.
  • There is a high visual contrast between the walls and floor in all areas.
  • There is no (or very little) background noise.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is consistent throughout.
  • Seating available in the walkways includes: sofas.
  • Lighting levels vary due to the size of the space.

Lift

  • The lift surveyed is located to the right from the main entrance.
  • The distance from the main entrance is 5m.
  • The most accessible route to the lift has step-free level access.
  • The basement, ground floor, upper ground floor, first floor and second floor are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a medium visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 80cm.
  • The internal dimensions of the lift are 104cm (width) x 140cm (depth).
  • The internal lift control buttons have tactile markings and a medium visual contrast.
  • The majority of the internal controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a separate door to exit, a visual floor indicator, an audible announcer and a list of floor services/facilities.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Stairs

  • The stairs surveyed are located ahead from the main entrance.
  • The basement, ground floor, upper ground floor, first floor and second floor can be accessed by these stairs.
  • There are 14 steps between floors.
  • The steps are clearly marked and have a handrail that switches sides.
  • The handrail is easy to grip.
  • The handrail does not cover the flight of stairs throughout its length.
  • The handrail does not extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 16cm.
  • The depth of the steps is between 30cm and 45cm.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Entrance (Museum)

  • This entrance is located on the basement.
  • The entrance area is not clearly signed.
  • There is step-free level access at the entrance.
  • There is a single manual door at this entrance.
  • The door opens away from you.
  • The width of the opening is 77cm.
  • The door has a low visual contrast.
  • There is step-free level access as you enter.

Exhibition Space (Museum)

  • The museum is indoors.
  • There is step-free level access throughout all areas.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • There is no (or very little) background noise.
  • Lighting levels vary due to the size of the space.
  • Display information includes: information boards.
  • There is not a hearing assistance system.
  • Seating available in this area includes: chairs without armrests and sofas.
  • The tour is self-guided.
  • There is step-free level access throughout the tour.
  • Wayfinding signage is not provided throughout the tour.

Entrance (Normansfield Theatre)

  • This entrance is located on the upper ground floor.
  • The entrance area is not clearly signed.
  • There is step-free level access at the entrance.
  • There are double manual doors at this entrance.
  • The doors are permanently held open.
  • The width of the opening is 147cm.
  • The doors have a medium visual contrast.
  • There is step-free level access as you enter.

Theatre (Normansfield)

  • Theatre Information View
    • Advanced bookings are available.
    • Concessions are available.
    • Captioned performances are not available.
    • Signed performances are not available.
    • Audio described performances are not available.
    • Autism friendly/relaxed performances are not available.
    • Sensory friendly performances are not available.
    • There is not a hearing assistance system.
  • Auditorium View
    • The most accessible route to the auditorium has step-free level access, a lift and doors permanently held open.
    • There is step-free level access to a row of seating.
    • The flooring is shiny.
    • Seating available includes: chairs without armrests.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located to the right from the main entrance.
    • The toilet with adaptations has no transfer space available.
    • The male and female step-free standard toilet facilities are located to the left from the main entrance.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located within the toilet with adaptations.

Toilet with Adaptations (Ground Floor - No Transfer)

  • Location and Access View
    • The toilet surveyed is located to the right from the main entrance.
    • The distance from the main entrance is 5m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens inwards and has a low visual contrast.
    • The width of the door opening is 82cm.
    • The door has a twist lock.
    • Internally the door has a low visual contrast.
    • There is a grab rail on the internal door with a low visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 360cm (width) x 130cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is not a lateral transfer space next to the toilet.
    • There is a push button flush on top of the cistern.
    • There is no horizontal grab rail for the toilet.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown rail on the left as you face the toilet.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is not a wall mounted toilet roll holder.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 90cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a soap dispenser, however it is not wall mounted.
    • There are paper towels for drying hands.
    • There is not a hand dryer.
    • There is no emergency alarm.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a nappy/incontinence items bin, a sanitary bin and a pedal bin.
    • There is one coat hook.
    • The coat hook is 147cm from the floor.
    • The height of the baby change facility when in use is 95cm.
    • The walls and floor have a high visual contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.