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Specsavers

18 The Quadrant, Richmond, Surrey, TW9 1BP

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Access Guide

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Key Access Review

  • Shopping Area Access View
  • Parking View
    • There is a public car park available (within approx. 200m).
    • The nearest parking is at the Richmond Station Car Park.
  • Outside Access View
    • There is step free access to the venue.
    • The entrance door(s) is/are single, automatic (away from you), with a clear opening width of over 75cm.
  • Inside Access View
    • There is ramped/sloped and stepped access to the majority of the venue/service.
    • The internal ramp/slope has a slight gradient.
    • The internal ramp does not have handrails.
    • The width of the internal ramp is 476cm.
    • There is/are 15+ medium height (11cm - 18cm) step(s), with a handrail on both sides within the venue.
    • There is room to manoeuvre within the majority of the venue/service.
    • There are only stairs to access other floors.
    • There is a seat/chair available.
    • There are no documents available in large print.
    • There are no documents available in Braille.
    • There is a hearing assistance system available.
    • Staff are not trained to use the hearing assistance system.
    • The hearing assistance system was not tested at the time of the survey.
    • The hearing assistance system was tested on 21/06/2023.
    • The hearing assistance system was not working at the time of testing.
    • There is a home service available.
  • Staff Information View
    • There is not a member of staff (generally on duty) trained in British/Irish Sign Language.
  • Additional Information View
    • The welcome counter is 104cm above the floor.
      There is seating with armrests.
      There are 3 consultant rooms downstairs and 5 consultation rooms upstairs.
      There is step free access to the consultation rooms downstairs.
      There is also an audiology room downstairs.
      The consultation desks have undersides 72cm above the floor.
      The open door widths into the consultation rooms is 87cm.
      There are height adjustable tables in the consultation rooms.
      There is a single width door at top of the stairs with an open door width of 72cm that opens towards you (pull).
      The far left table upstairs has a surface height of 74cm above the floor.
      The counter upstairs has a surface height of 92cm above the floor.
      The till point downstairs is 93cm above the floor.